We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect location - pity about the meals” 4 of 5 bubbles
Review of Romantic Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Romantic Hotel
Ranked #19 of 32 Hotels in Port de Pollenca
Certificate of Excellence
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Perfect location - pity about the meals”
4 of 5 bubbles Reviewed 25 November 2013

This is a small friendly hotel in a lovely location on the promenade. Take your earplugs with you though for the regular live 'singing' in the bar next door. The bus stops are just outside the door, and a regular island service is well used. They also have some lovely paintings all around the place by Carlos Carles Llado - super!

The down side of this hotel are the meals. Whether it was because we were staying for the very last week of the year or not I don't know. They literally locked the door until the following May as we walked out the last day. Everyone staying there was complaining about the food. It was not good to put it politely. The Romantic is a sister hotel to the huge Polenca Park Hotel just behind it, and we thought we were getting the heated up left overs from there from the night before.

I felt sorry for the chef, who looked very apologetic every evening, so I couldn't blame the staff, all of whom were very friendly indeed.

I also hope the management take the closed period as a chance to upgrade the rooms. Our curtains didn't fit, so the sun streamed in early every morning, very nice if you enjoy not sleeping too well. The shelf above the sink kept falling off, shattering a glass and a perfume bottle on seperate occasions, so that wasn't useable. Just little attentions to detail need ironing out, which could be done so easily to make the whole stay more enjoyable.

All in all we would go back, but not the last week of the season.

Room Tip: Pay the extra for a front balcony - well worth it for the super view across the sea
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lovestravel555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 28 November 2013
Dear Guest,
Thanks for your comments, we regret hearing your impression of the hotel, we hope that in your next visit we can meet your expectations.
Kind Regards,
Cabot Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

504 reviews from our community

Traveller rating
    157
    222
    87
    29
    9
See reviews for
44
369
23
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
co.antrim northern ireland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

Been going to romantic for sometime. Have found a lot of change. Breakfast very good dinner reasonable but am very disappointed with the choice of starters. Before hotel was taken over there would have been couple of cold meats to eat with salad now here isn't any. Surely this can be arranged it is not a big thing but would make all the difference. As usual the staff are very friendly. Cisco is very welcoming always pleasant. Anna always has a smile. Raffle I noticed wasn't there as he had been on an earlier visit . The new guy was friendly but it seemed strange. Maria and the dinning staff still very welcoming. Have booked for September would love to see a change in the starters. Saying all this my wife and I had a lovely holiday at the hotel.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank ballintrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 28 November 2013
Dear Guest,
Thank you for your comments, they help us to improve our service. We are happy seeing you again in September in Hotel Romantic.
Kind Regards,
Cabot Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
4 of 5 bubbles Reviewed 2 November 2013

We have been coming to romantic for over 10 years. Certain things have changed. Breakfast is much better but evening meal not as good a choice although I will say much better than in June. In October a different chief and his cooking was much better. Ice-cream is now served in tiny tubs think it makes it look like going in for .Ice-cream. Before it was served beside puddings and it looked much better. The staff as usual were very helpful especially Anna and Cisco although we did miss raffle. Place not same without him only thing that really does need looking at is the baths find it hard to get n and out of the one that is in bathroom. It would make such a difference if they could be upgraded. Saying this we will book for next year. The view in itself is beautiful and the staff make the holiday. Maria n staff are so friendly. I think these people deserve a mention

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank indle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 4 November 2013
Dear Guest,
Many thanks for your time sharing your experience in Hotel Romantic, we are happy to learn that you have appreciate changes. Your comments help us to improve, it will be a pleasure seen you again.
Best regards,
Cabot Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Friendly and very helpful staff. I was travelling alone and felt comfortable in all areas of the hotel. Only booked bed and breakfast but did have a couple of meals in the restaurant which was only 8 euros for evening meal and was exceptional value for money. No facilities for a daytime snack but there is a snack bar next door. I agree with other comments made that this hotel has become a bit tired in some areas but for me this was part of its charm. However, a small fridge in the room would have been a bonus. Yes most of the rooms lack a view but there is a comfy seating area outside will sofas and armchairs where you can enjoy the view. I would highly recommend this hotel if you can be satisfied with a no frills holiday and can bear in mind that this is rated as a two star which is reflected in the cost. Puerto Pollenca is a lovely place to stay with easy access by local bus to Pollenca, Alcudia, Inca and Palma to name a few.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LYN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 21 October 2013
Dear Guest
Many thanks for your time sharing a comment about H.Romantic. We are happy to learn it has met with your expectations and we appreciate your comments about staff, food, terrace..Finally, we would like to remind you it would be a pleasure to welcome you again in the future.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 16 October 2013

excellent location,good breakfasts,helpful staff,but bedrooms are very basic and need refurbishing.very few rooms have proper baths and getting in and out of high walled showers needed a fair amount of courage.no hairdryers,no kettle,no irons..no t.v. which was a bonus!don't book standard rooms as you overlook high blank walls.hotel has spent money on putting good chairs and tables on front courtyard overlooking bay ..let's hope bedrooms are next on the list.your Yt? The

Room Tip: ask for sea view or side sea view.just book b,and b,. Many good restaurants in port and old town..
See more room tips
Stayed September 2013, travelled as a couple
Helpful?
4 Thank barbara e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 18 October 2013
Dear Guest
Many thanks for your time and we are happy to hear about the location, breakfast, staff in H.Romantic. Altough we regret to learn that room has not been as you hoped, we thank you for your comments as they will help us to improve. However, we would be very pleased to welcome you again in any of our Hotels.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Kilbride, Scotland
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

We were recommended this hotel by two lots of friends who had stayed there. Our room was on the first floor with a full sea view which gave us a great panorama of the bay. Staying late September the sunrises over the bay were spectacular.
Our room was a reasonable size with good facilities, including air-conditioning. The shower is in the bath, which is quite small, and it's quite high to get into, which might cause concern for people with mobility problems. Otherwise the room was fine. We did, however, have a little problem when we got to our room. The carpet in the corridor was wet and there was a wet towel lying outside the bathroom door with small drip of water running down the wall. I felt we should have been informed about this on our arrival, as it was clearly not a new problem. When we reported it, they said that knew about it and were having it repaired. By the next day it was fixed and we had no further problems.
We were staying B&B and there was a great buffet breakfast provided, with plenty of choice for every palate. Dinner was available at a cost of €8, which seemed good value, but we didn't try it.
The beach is across the road from the hotel which couldn't be more convenient. The Romantic doesn't have a pool, but guests can use the pool and sunbeds at the Pollensa Park Hotel which is less than 5 minutes' walk away.
All in all a good hotel to use as a base for Puerto Pollensa and reasonably priced.

Room Tip: A room with a front-facing balcony is a must!
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Barrie96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 17 October 2013
Dear Guest
Many thanks for your time in tripadvisor. It is nice to learn that sea view room, location, breakfast ...in H.Romantic have met with your expectations and you have spend great time in Puerto Pollensa. We regret and apologize for the incident although we take value of the quickly fixing to do not cause trouble to your stay. Thanks for everything and we are ready to welcome you again soon.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 12 October 2013

hotel needs up dating room smelt fusty no hair dryer no television not that you go on holiday to watch tv but its nice to have one there if you do many guests return year after year this hotel is not for the young or families no pool food nice not a big choice hotel in great location beach across the road many bars and restaurants very close a great tapas called LA CABANA staff very friendly at hotel

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 14 October 2013
Dear Guest
We appreciate your time sharing your review in tripadvisor. Your comment will help us to try to improve in some areas and we are happy to learn about the H.Romantic staff and location as a good points. Just remind you we would be pleased to welcome you again soon.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port de Pollenca hotels
0.1 mi away
Hoposa Pollentia Hotel
Hoposa Pollentia Hotel
#18 of 32 in Port de Pollenca
4.0 of 5 bubbles 413 reviews
0.2 mi away
Hoposa Uyal Hotel
Hoposa Uyal Hotel
#5 of 32 in Port de Pollenca
4.5 of 5 bubbles 1,118 reviews
0.9 mi away
Hoposa Bahia Hotel
Hoposa Bahia Hotel
#1 of 32 in Port de Pollenca
4.5 of 5 bubbles 533 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Capri
Hotel Capri
#17 of 32 in Port de Pollenca
4.5 of 5 bubbles 274 reviews
0.4 mi away
La Goleta Hotel de Mar
La Goleta Hotel de Mar
#6 of 32 in Port de Pollenca
4.5 of 5 bubbles 171 reviews
0.6 mi away
Hotel Eolo
Hotel Eolo
#26 of 32 in Port de Pollenca
4.0 of 5 bubbles 46 reviews
Show Prices
Show Prices
Show Prices

Been to Romantic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Romantic Hotel

Property: Romantic Hotel
Address: Paseo Londres s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service
Hotel Style:
#14 On the Beach Hotel in Port de Pollenca
#16 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:2 star — Romantic Hotel 2*
Number of rooms: 78
Official Description (provided by the hotel):
Cosy hotel Adults only located at the seafront of the beach in Puerto Pollensa. Recently renovated in a mediterranean style with a big terrace with Restaurant and Chill Out area to enjoy time overlooking the sea. It has 78 fully-equipped rooms, most with sea view and complete services to make your stay on the island an unique experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Priceline, Odigeo, Hotels.com and Travel Republic (UK) so you can book your Romantic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Romantic Hotel Pollenca
Romantic Hotel Majorca/Port De Pollenca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing