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“fantastic place”
Review of Romantic Hotel

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Romantic Hotel
Ranked #18 of 29 Hotels in Port de Pollenca
Certificate of Excellence
London, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“fantastic place”
Reviewed 2 January 2014

we when last year at Puerto pollensa and stayed at the romantic hotel, an, perfect location, great staff and the weather at the middle of June, perfect, for the price you pay, you can not complain and also the people working here were very friendly, we had the half board, but eating out was more fun and good value for money. just give it a go, and of course, sometime things does not go to your way, but given feedback they only can get better, from us keep it this way, well done romantic.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Fernando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director Comercial at Romantic Hotel, responded to this review, 6 March 2014
Dear Guest
Many thanks for your time sharing your feedback in Tripadvisor. We feel happy to learn your stay in Puerto Pollensa and H.Romantic was nice and we take value to your words about our staff. As you say, we will keep this way and we hope to welcome you again soon.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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521 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
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English first
Leicester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 November 2013

I stayed here back in July and it really was lovely. I was a little hesitant having read mixed reviews, but our stay here was really good.

The rooms don't have a TV, but really, we have no need for a TV when we go on our relaxing holiday. We merely use the rooms to get changed, wash and sleep in. They are basic, but comfortable and clean. The air conditioning also works very well on those hot sunny days!

The terrace area is lovely, and you are able to sit there for hours on end enjoying the view of the beach and relaxing in the sun with your book.

All the staff were extremely pleasant, welcoming and helpful.

The meals were great - especially the puddings! We stayed half board so received breakfast and an evening meal. None of which we could complain about at all. Very enjoyable food, and eat as much as you want!

There isn't a pool, but with the beach just across the road, it didn't bother us.

You're about a 10minute walk from the centre of Pollenca, which we walked to every day and enjoyed the shops, restaurants and cafes.

This may be a low priced hotel, but you get exactly what you need, and I can't complain about anything the hotel has to offer. A really lovely stay and I will be returning next year hopefully!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Betsy169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 28 November 2013
Dear Guest,
Thank you for your hotel description and your impression at your last visit at Hotel Romantic. We are happy to welcome you again.
Kind Regards,
Cabot Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 November 2013

This is a small friendly hotel in a lovely location on the promenade. Take your earplugs with you though for the regular live 'singing' in the bar next door. The bus stops are just outside the door, and a regular island service is well used. They also have some lovely paintings all around the place by Carlos Carles Llado - super!

The down side of this hotel are the meals. Whether it was because we were staying for the very last week of the year or not I don't know. They literally locked the door until the following May as we walked out the last day. Everyone staying there was complaining about the food. It was not good to put it politely. The Romantic is a sister hotel to the huge Polenca Park Hotel just behind it, and we thought we were getting the heated up left overs from there from the night before.

I felt sorry for the chef, who looked very apologetic every evening, so I couldn't blame the staff, all of whom were very friendly indeed.

I also hope the management take the closed period as a chance to upgrade the rooms. Our curtains didn't fit, so the sun streamed in early every morning, very nice if you enjoy not sleeping too well. The shelf above the sink kept falling off, shattering a glass and a perfume bottle on seperate occasions, so that wasn't useable. Just little attentions to detail need ironing out, which could be done so easily to make the whole stay more enjoyable.

All in all we would go back, but not the last week of the season.

Room Tip: Pay the extra for a front balcony - well worth it for the super view across the sea
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lovestravel555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 28 November 2013
Dear Guest,
Thanks for your comments, we regret hearing your impression of the hotel, we hope that in your next visit we can meet your expectations.
Kind Regards,
Cabot Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
co.antrim northern ireland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 November 2013

Been going to romantic for sometime. Have found a lot of change. Breakfast very good dinner reasonable but am very disappointed with the choice of starters. Before hotel was taken over there would have been couple of cold meats to eat with salad now here isn't any. Surely this can be arranged it is not a big thing but would make all the difference. As usual the staff are very friendly. Cisco is very welcoming always pleasant. Anna always has a smile. Raffle I noticed wasn't there as he had been on an earlier visit . The new guy was friendly but it seemed strange. Maria and the dinning staff still very welcoming. Have booked for September would love to see a change in the starters. Saying all this my wife and I had a lovely holiday at the hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ballintrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 28 November 2013
Dear Guest,
Thank you for your comments, they help us to improve our service. We are happy seeing you again in September in Hotel Romantic.
Kind Regards,
Cabot Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
Reviewed 2 November 2013

We have been coming to romantic for over 10 years. Certain things have changed. Breakfast is much better but evening meal not as good a choice although I will say much better than in June. In October a different chief and his cooking was much better. Ice-cream is now served in tiny tubs think it makes it look like going in for .Ice-cream. Before it was served beside puddings and it looked much better. The staff as usual were very helpful especially Anna and Cisco although we did miss raffle. Place not same without him only thing that really does need looking at is the baths find it hard to get n and out of the one that is in bathroom. It would make such a difference if they could be upgraded. Saying this we will book for next year. The view in itself is beautiful and the staff make the holiday. Maria n staff are so friendly. I think these people deserve a mention

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 4 November 2013
Dear Guest,
Many thanks for your time sharing your experience in Hotel Romantic, we are happy to learn that you have appreciate changes. Your comments help us to improve, it will be a pleasure seen you again.
Best regards,
Cabot Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2013

Friendly and very helpful staff. I was travelling alone and felt comfortable in all areas of the hotel. Only booked bed and breakfast but did have a couple of meals in the restaurant which was only 8 euros for evening meal and was exceptional value for money. No facilities for a daytime snack but there is a snack bar next door. I agree with other comments made that this hotel has become a bit tired in some areas but for me this was part of its charm. However, a small fridge in the room would have been a bonus. Yes most of the rooms lack a view but there is a comfy seating area outside will sofas and armchairs where you can enjoy the view. I would highly recommend this hotel if you can be satisfied with a no frills holiday and can bear in mind that this is rated as a two star which is reflected in the cost. Puerto Pollenca is a lovely place to stay with easy access by local bus to Pollenca, Alcudia, Inca and Palma to name a few.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LYN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 21 October 2013
Dear Guest
Many thanks for your time sharing a comment about H.Romantic. We are happy to learn it has met with your expectations and we appreciate your comments about staff, food, terrace..Finally, we would like to remind you it would be a pleasure to welcome you again in the future.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2013

excellent location,good breakfasts,helpful staff,but bedrooms are very basic and need refurbishing.very few rooms have proper baths and getting in and out of high walled showers needed a fair amount of courage.no hairdryers,no kettle,no irons..no t.v. which was a bonus!don't book standard rooms as you overlook high blank walls.hotel has spent money on putting good chairs and tables on front courtyard overlooking bay ..let's hope bedrooms are next on the list.your Yt? The

Room Tip: ask for sea view or side sea view.just book b,and b,. Many good restaurants in port and old town..
See more room tips
Stayed September 2013, travelled as a couple
Helpful?
4 Thank barbara e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 18 October 2013
Dear Guest
Many thanks for your time and we are happy to hear about the location, breakfast, staff in H.Romantic. Altough we regret to learn that room has not been as you hoped, we thank you for your comments as they will help us to improve. However, we would be very pleased to welcome you again in any of our Hotels.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Romantic Hotel

Property: Romantic Hotel
Address: Paseo Londres s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service
Hotel Style:
#13 On the Beach Hotel in Port de Pollenca
#16 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:2 star — Romantic Hotel 2*
Number of rooms: 78
Official Description (provided by the hotel):
Cosy hotel Adults only located at the seafront of the beach in Puerto Pollensa. Recently renovated in a mediterranean style with a big terrace with Restaurant and Chill Out area to enjoy time overlooking the sea. It has 78 fully-equipped rooms, most with sea view and complete services to make your stay on the island an unique experience. ... more   less 
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Also Known As:
Romantic Hotel Pollenca
Romantic Hotel Majorca/Port De Pollenca

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