We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Suzy - Very relaxing holiday.”
Review of Romantic Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Romantic Hotel
Ranked #19 of 29 Hotels in Port de Pollenca
Birmingham, United Kingdom
1 review
“Suzy - Very relaxing holiday.”
Reviewed 15 June 2014

Superb position on the sea front. A quiet, 2 star hotel with very helpful staff. Most visitors were of more mature years, which was a big plus for me as they were all friendly, considerate and took the trouble to dress appropriately in the dining room. The rooms all had balconies, were basic but very clean with air conditioning. I had a smaller, single room but as usual was asked to pay a single supplement which I thought was unfair. The food was a little monotonous, but you certainly wouldn't go hungry.

Room Tip: The double rooms to the front of the hotel had deep balconies overlooking the sea.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Suzy132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 20 June 2014
Dear Customer
We take this opportunity to thank you for your stay in H Romantic and for your time sharing a review in tripadvisor. We are pleased to hear about the position and hepfull staff, we will inform them about your review and we will keep doing efforts to improve in all areas.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

533 reviews from our community

Traveller rating
    166
    231
    97
    29
    10
See reviews for
45
391
25
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Preston, England, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 13 June 2014

As this was our fourth time at this hotel they must be doing something right ! It is a 2 star hotel so one should not expect four star facilities. It is clean and the staff are friendly and helpful. The food is basic, with tuna salad every night, a choice of one meat dish or one fish dish, or pasta.The sweet course was fruit (often from a tinned source) and some usually very nice cake confection, with ice cream available. Over all, not particularly exciting. The price of a sea-view room has gone from a reasonable £4 pp per night (four or five years ago) to a ridiculous £11 pp per night. I fear that although we love the area we will be staying elsewhere nest time.

Room Tip: If you are prepared to pay the high premium, go for sea view. The side rooms are not very inspiring...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoff1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 17 June 2014
Dear Guest
Many thanks for your review in tripadvisor after your stay in H Romantic. We take value of your comments about cleaning and staff and we note everything to keep trying our best about the food and new dishes on offer, we are working now in that and we hope they get good acceptation by our clients . Note we would be happy to see you again if you decide to book again in H Romantic, we would really like it.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
Reviewed 13 June 2014

The Romantic is in a lovely location just on the edge of Port Polleca. The hotel is very relaxing but is a little tired and could do with an update. The food is basic and choice is limited. The hotel is clean and the staff are very friendly and helpful. All rooms have air conditioning.

Room Tip: Ask for a room at the front of the hotel and you will get a sea view.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Caron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 16 June 2014
Dear Customer
Thanks for sharing a comment in tripadvisor after your stay in H Romantic. We are pleased to read about the location and staff and we take note of your suggestions to try to improve.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2014

The Romantic Hotel is very basic, but clean. The food is OK but could do with more choices. My main complaint is that I am a widow , travelling with friends who are a couple. I have paid the same price as them plus a single supplement and was given a single room. Why is is it that single travellers are penalised so.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sheena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 16 June 2014
Dear Guest
Many thanks for sharing a comment in tripadvisor regarding your stay in H Romantic. Regarding your comment about the single supplement, we take this opportunity to inform that a single room has got a different rate per person than a twin room but is not a supplement. A supplement would be if you book a twin room for a single occupancy , which is the price per person in a twin room plus the supplement. I hope you understand this and we remind at your disposal for anything else you need.
Best Regards and we hopefully see you again soon.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 June 2014

Just returned from a wonderful weeks holiday at the Romantic Hotel, though some of the reviews absolutely baffle me, I truly wonder if they stayed at the same Hotel?
The Reception staff and Annabelle behind the bar were always so helpful, pleasant and willing to please. Excellent in fact. Tip..the reception will take your tours etc without going online urge the office in town, at NO extra charge.
The bar - Annabelle was lovely and friendly. Great choice of drinks... A Sangria at 2.10 euros and a bottle of Estrillado at 2 euros, pint of Estrillado at 3 euros. Cheaper than town! A lovely lounge area out at the front if the hotel as well.
The food - plentiful help yourself buffet. Admittedly, sometimes to an unadventurous British type, with sadly negative attitude, the choices may seem a little odd for the evening meal. But, they were always tasty, and if you left the lovely dining room hungry, it was not the fault of the Hotel staff. Who worked tirelessly and efficiently. Each evening meal had a fish and meat dish. A pasta choice and two sauces to add to it. Chips. Vegetables. Not English Sunday roast veg, but you are in Majorca. A soup, a salad bar. A gateaux, a little pot of ice cream, fresh fruit, home made yoghurt. And...you can go and help yourself to more if you wanted of anything.
Room - airy, very clean if on slightly basic side. The shower is set in half a bath, unusual but workable. The shower was excellent. Downside, yes sound from adjoining rooms can be heard.
Location - perfect with the lovely sandy beach just a walk over the road. Town a casual 15 minute stroll along the beach front one side, shops and restaurants on the Hotel side of the road.
Fellow guests - generally on the mature side. Some ever so friendly, sadly some intent on just complaining. I have to add, we made some great new friends here.
All in all a fantastic holiday. Town has excellent eateries and bars,though on the pricey side.
We really hope to return again, hopefully next year.
Many thanks to all the staff throughout.

Room Tip: Front balcony sea views come at a cost. We are not the type to spend much time on the balcony, but i...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank LARDYIMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 13 June 2014
Dear Guest
Many thanks for your time in tripadvisor regarding your stay in H Romantic. It makes us very happy to read your full description, we will note everything to keep improving and we will inform to all staff, specially to Anabel as you metion her in the review. Sure your comment will help to us and to others in the community.
Thanks again and we hope to see you again.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2014

We stay here for few days and what a lovely hotel very friendly.we wish we have booked for the week now .we stay in room 323 and had a side view of sea which was lovely next time I will ask for 302 . very clean the only downside about the room I would love a kettle in room so you can make coffee or tea in morning .

Room Tip: Room 323 or 302
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eavesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 13 June 2014
Dear Customer
Just a quick word to thank you for your visiting and your time doing a review in tripadvisor regarding H Romantic. Note we will be very pleased to welcoming you again soon.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2014

The hotel is in a fabulous position and I could cope with the view of the mountains and next doors back yard, what I couldn't cope with is the attitude towards customer service. I was told once by an hotelier that the customer is not always right but they are always the customer. This concept has not been grasped by The Romantic. Everything was too much trouble for reception staff. A fellow guest was stopped from taking her coffee from the breakfast room to the outside terrace [with amazing sea view] as nothing can be taken from the dining room. She asked to buy a coffee and this was refused. Why would anyone want to sit in a back facing room when there is the sea on the front doorstep? If they sound proof the bedrooms and invest in training on service they could have a little gold mine.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anonYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 12 June 2014
Dear Guest
We thank you for your time sharing a comment in tripadvisor and obviously for your visiting to H.Romantic. We feel a bit surprised after reading your comment regarding Reception Staff. They are really professional and they always do a good job in customer service and most of comments and questionnaires proof and shows us high scores on that matter. However, your comment will help us to keep doing efforts and to try to please all of our clients. We take note of your suggestions and we would like to welcoming you again very soon.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port de Pollenca hotels
1.2 mi away
Hotel Illa d'Or
Hotel Illa d'Or
#3 of 29 in Port de Pollenca
1,084 reviews
0.9 mi away
Hoposa Bahia Hotel
Hoposa Bahia Hotel
#1 of 29 in Port de Pollenca
565 reviews
0.2 mi away
Hoposa Uyal Hotel
Hoposa Uyal Hotel
#5 of 29 in Port de Pollenca
1,159 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Sis Pins
Sis Pins
#6 of 29 in Port de Pollenca
660 reviews
0.7 mi away
Hoposa Daina Hotel
Hoposa Daina Hotel
#4 of 29 in Port de Pollenca
628 reviews
1.3 mi away
Aparthotel Club del Sol
Aparthotel Club del Sol
#24 of 29 in Port de Pollenca
53 reviews
Show Prices
Show Prices
Show Prices

Been to Romantic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Romantic Hotel

Property: Romantic Hotel
Address: Paseo Londres s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service
Hotel Style:
#14 On the Beach Hotel in Port de Pollenca
#16 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:2 star — Romantic Hotel 2*
Number of rooms: 78
Official Description (provided by the hotel):
Cosy hotel Adults only located at the seafront of the beach in Puerto Pollensa. Recently renovated in a mediterranean style with a big terrace with Restaurant and Chill Out area to enjoy time overlooking the sea. It has 78 fully-equipped rooms, most with sea view and complete services to make your stay on the island an unique experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Expedia, Booking.com, Odigeo, LoveHolidays, Ebookers, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly, HRS and Cancelon so you can book your Romantic Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Romantic Hotel Pollenca
Romantic Hotel Majorca/Port De Pollenca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing