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Hoposa Pollentia Hotel
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Reviews (486)
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All reviewssister hotelsea viewacross the roadevening mealpuerto pollensawear long trousershalf boardsmall poolplenty of choicenext yearlovely terracesingle roomhead waiterrooms are basiclovely hotelthe air conditioningbuffet style
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255 - 260 of 486 reviews
Reviewed 5 August 2014

The best thing about the hotel is the location. It's just across the road from a beautiful beach yet only a 15 minute stroll into town.
The hotel was very clean,the food was good and the staff were friendly and helpful. We had a room at the back without a balcony which was very small.
I would choose a sea view room if I were to stay again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Pollentia Hotel, responded to this reviewResponded 6 August 2014

Dear Reviewer , thank you very much to take the time to review Hoposa Pollentia. On behalf of myself and all staff we thank you for your positive comments and hope to see you again soon.Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Hotel in a good position, directly across the road from the beautiful beach.
We'd booked a sea view room with balcony but were disappointed, not with the cleanliness or facilities in the room, but with the noise levels. Don't get me wrong, the problem wasn't with the guests but with the quality (or rather lack of) cheap doors that do not soundproof the considerable noise from the road or other guests just going about their business.
Food ok but nothing to shout about, we ate out every evening in some excellent restaurants.
Wouldn't go back unless the hotel has a substantial upgrade.
Happy to say that Pollensa remains a fantastic holiday venue.
Take my tip, spend a little more and rent a private villa with a pool!

Stayed: August 2014, travelled as a couple
2  Thank Justwantvalue10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Pollentia Hotel, responded to this reviewResponded 6 August 2014

Dear Guest, thank you very much for your comments, we always encourage our guests to review the Hoposa Pollentia . To know your opinion help us to improve the aspects where maybe we fail.
We will take your review in consideration and we´ll do our best to improve it. Thanks again and best regards

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Reviewed 3 August 2014

Have just returned after a week at the Pollentia Hotel. Let's do the negatives first - we had a room at the back with no balcony; we were disappointed to begin with but there were plenty of seated areas on the terraces outside. Secondly, it would have been nice to have tea and coffee making facilities in our room.
The positives far outway the negatives! All of the staff were courteous and friendly. The hotel was extremely clean and it was lovely to have bed linen and towels. changed regularly. The air con was much appreciated. We loved the traditional style of the hotel. There was a reasonable choice at breakfast and evening meal - do try the soup - it was delicious! We liked where the hotel is situated at the quieter end of Pollensa and across the road from the sea but only a 15 - 20 minute walk into the lively area of the town in the evenings. Buses ran very regularly so getting about was no problem if you didn't want to walk. If I return to Pollensa in the future, it will be to this hotel. Loved it!

Room Tip: If you want a balcony ask for a room at the front!
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank lyn o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Having just returned from a wonderful holiday staying at the three star Hotel Pollentia on the Passeig Londres in Puerto Pollenca, I thought my stay warranted a few lines on Tripadvisor.
It is always interesting to read guests' reviews and the hotel has a comment book in the very relaxing reception area. Nearly all the comments were extremely favourable especially by those who had secured sea view rooms as the vista is spectacular. The hotel is both welcoming and friendly from the reception, to dining and bar staff to the very efficient cleaning staff. I could find no fault with anything and this was backed up by talking with other guests who were returning for their fifth or sixth stay. Surely a ringing endorsement of a hotel that provides what the customer needs.
Eating arrangements consist of a large indoor eating area and an equally spacious outdoor terrace. Breakfast is self service and you choose your own table. The choice is extensive. Evening meals, served from seven to nine are more formal with the head waiter Santiago showing you to a table which varied every evening. Here again it is self service and there was always a plentiful choice regardless of the time you came. The cheerful waiting and kitchen staff ensured that the dishes were cleared promptly and that the ashets were always filled.
We like to eat out some evenings on holiday and on those occasions the hotel provided a picnic lunch for the next day, enough to feed an army.
The hotel has entertainment either in the bar area or in its sister hotel the Uyal two minutes away. The quality of the acts varied. We liked to walk into Puerto Pollenca, around fifteen minutes away in the evening joining the other promenaders,
The excellent beach was across the road and although busy you did not feel your space invaded. After a hard days sunbathing on the beach we cooled off in the hotel's pool before dressing for dinner. Unlike some other comments I enjoyed having to wear long trousers in the dining room and felt it lifted the eating experience.
Would we go back? You bet !

Room Tip: a sea view is worth the added expense
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Pollentia Hotel, responded to this reviewResponded 6 August 2014

Dear Reviewer, thank you very much on behalf of all staff and myself for such a nice review about Hoposa Pollentia. We are very happy to know you spent a nice holidays with us and very proud of our work when we read your comments. Thank you very much, looking fordward to your next visit.

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Reviewed 29 July 2014

Great location but that's the main strength of this hotel
Ceiling in room 320 collapsed when we arrived, rubble covering the occupants luggage. They were lucky not to be hurt. Christina the manager offered to move us (being in 321) but assured us the architect said our ceiling was safe and it has been so far so we were happy with her response
Crazy rule that men have to wear long trousers in restaurant in evening - even 14 year olds whilst women get away with the scimpiest shorts / skirts
Showers fluctuate from hot to cold
Head waiter a real jobsworth to the point of rudeness, having agreed that we would pay our drinks bill on final evening the waitress accosted us and demanded we pay for our wine despite not even having finished meal. Embarrasing and unnecessary putting a real downer on our penultimate night. Will be going out for our meal tonight.
Breakfast food was plentiful and good but evening meals very bland
Jellyfish can also be a painful problem - seem to be worse on windy days. Obviously not the hotels fault but maybe a warning would have been useful
Pool area nice
Bed linen good quality
Bike rides along the front enjoyable, kayaking and pedaloes good fun too
So not all bad but we will stay elsewhere when we return because the resort is lovely

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 158Kate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Pollentia Hotel, responded to this reviewResponded 6 August 2014

Dear Guest, thanks for your review. I´m a little surprise with your comments , of course it is true that the incident took place, but that can happens at home as well and I think that the response of the Hotel management was promptly and as you said, you had been offered to change even a four star Hotel Daina if you where wished to. About the Maître Santiago, it was a misunderstanding between the waitress and him, but they never had any intention to offend you , please take our apologies if you felt so. Best regards and thanks for your understanding. The management

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