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“Visiting an old friend” 3 of 5 bubbles
Review of Sis Pins

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Sis Pins
Ranked #11 of 32 Hotels in Port de Pollenca
Certificate of Excellence
Manchester
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Visiting an old friend”
3 of 5 bubbles Reviewed 25 July 2011

I am very impressed by all the recent reviews of Sis Pins. They describe the hotel very well and I dont see that I can add greatly to their comments. However, we were very disappointed that Capuccino has occupied a pleasant part of the hotel, the dining area and a significant portion of the front sunbathing area. It is a very expensive, unnecessary and distracting addition to the hotel and I look forward to the day when we can go back to the hotel as it completely was in the Globespan days! Bliss!
The staff are fantastic as always - like meeting old friends - and Cristina is a natural! Dont lose her Sis Pins! Rooms at the back on high floors are brilliant for the late evening sun and a glass of cold white wine. We have stayed in this hotel for over 14 years in different rooms and go out for a walk for the views. To us, having the afternoon sun is more important.
We found Peuorto Pollensa very expensive - starters for 8euros were the norm, main fish courses 18euros! Out of the restaurants we sampled, we recommend Hibiscus (5 minutes walk) most highly - the three meals we had there were of the highest quality and came out of Menu del Dia and were reasonably priced. The Codfather is interesting for a takeaway or eat in fish and chips. Newly opened Casablanca, a Moroccan Restaurant is still finding its feet and will improve given time. Cafetaria Neptuno used to be a favourite - but there is new management, new staff, smaller choice and higher prices now. Still good for tapas. Buses to Alcudia costing euro 1.10 are frequent. There are lots of restaurants in the old town by the castle - many are worth exploring! We used some excellent supermarkets for picnic lunches on the beach or on the balcony of our room. The weekly markets in Pollensa and in Puerto are colourful, bustling and busy experience. Recommended. Be warned - car parking charges at Formentor Beach are very high. Use public transport if you can.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank outdoorliving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
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English first
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 22 July 2011

This was my first trip to Majorca, my partner had been twice before. We went just before the family holiday rush which was a good choice for us. The location of the hotel is great between the mountains, by a warm and shallow bay and the traffic-free pedestrianised beach-front road. When you experience a car-free path from hotel to beach you wonder why all restorts don't do that. The pedestrian area stretches for a long way around the bay and is populated by hundreds(?) of cafes and restaurants. A wide selection of up-market restaurants face the beach and much livelier family-friendly restaurants surround the near-by square. The "closeness" of the restaurants means one can drink with one's meal without the worry of driving back to the hotel. On Saturday evening there was dancing in the square, not by be-costumed tourist dancers but men and women in jeans, trainers and older ladies with permed hair just dancing to a live band. It was great to watch although I would find the twirling dizzying if I tried the dance. It was difficult to get a table in the square on the Saturday and Sunday night but there are so many restaurants in the area I don't think it is necessary to wait except in the highest of high season.

In the Sis Pins, we had a second floor bay-view "window room", with an ensuite bathroom, which was clean and a decent size. The view from the room was lovely through the full length doors/windows. I wouldn't want one of the rooms at the back facing the road unless I had a 50% discount. I don't blame the hotel for these rooms, there has to be a "back", I just would have been very disappointed to end up with such a room. The waitress and reception staff were charming. I would say the vast majority of the hotel's guests are 50 plus. The 3 star rating is probably "technically" correct and Sis Pins doesn't have the "polish" of some if its nearby competitors but it lacked nothing for a great week's stay. The breakfast choice is a bit limited but again for a week the range of breads, yoghurt, fresh fruit, and cooked breakfast was fine. We were provided with breakfast on our day of depature one hour before the official opening time. We didn't use the Cappaccino cafe on the front of the hotel but it seems well run and well presented.

We hired a car through the brokers, Holiday Autos, who placed the order with "off-airport" operator Hiper RentaCar. It took a little while to find the transit bus after I asked someone in the airport and actually read the clear instruction to find the yellow transit bus with the driver in a bright yellow shirt and blue trousers. I will check the total price which including the various insurances seemed fairly competitive. We were charged for a whole tank of fuel and asked to bring the car back empty. Initially this seems a con but it is no different from being asked to return the car full of fuel and much easier for the hire company to administer. A tank of petrol lasted us a week of about 500km driving and I returned the car driving on fumes. There is ample parking around the island so comparing the cost of taxi transfers from Plama airport, car hire is a competitive and convenient option if you want to explore the island. The mountain roads offer many hairpin bends !

So, we enjoyed Majorca/Mallorca and would return for a relaxing holiday outside the main holiday time.

Room Tip: Always ask for a sea-view room. The smaller balconies on the send floor are fine for a evening drink
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cliverlong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keith in Cov
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 19 July 2011

Excellent hotel with lovely friendly staff, the breakfast is very enjoyable especially if you like a "full english". The only downside was that the attached bar/restaurant is not owned by the hotel an d can be very expensive. Good value meals at the Coral just around the corner opposite La Roc (note the spelling is Coral in reverse, they are owned by the same people.)

Room Tip: Make sure you pay the extra for a sea view as rooms at the back are as good but the view is not grea...
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  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bigreb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yeovil
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 July 2011

We returned last weekend from our first visit to Port de Pollenca and indeed Mallorca as a whole. This particularly holiday was a first for us having an 11 month old boy in tow so there was a bit of anxiety from the both of us of as to how it would turn out. As it turned out, we needn't have really worried overly.

As we arrived, we were greeted by very friendly and helpful staff who were quick and efficient in sorting our room out. They had also put a cot and a bed in the room just in case we wanted either or (their booking only said infant). They quickly removed the extra bed leaving us more room. They also put us in one of the internal rooms overlooking a mid terrace which, we have to say, was pretty quiet apart from a bit of door banging and some of the louder Cappucino staff.

A safe deposit key can be had for a deposit of 10E (obviously returnable) and you can also borrow beach towels again for 10E each saving you a lot of suitcase space. The free air conditioning is a welcome addition too, especially as one of the days hit 40 degrees.

The room was reasonably clean, had plenty of storage and a decent sized bathroom. The balcony was small though and there was a leak on the air conditioning fan which soaked one of the loungers, had we spent time out there it could have been annoying. There certainly wasn't a view from the balcony either but we were not too bothered about this, having an 11 month old running around everywhere kept us too busy to take too much notice! The shower head in the room was also broken making the shower a bit inefficient and leaky. Minor points really in the scheme of things but maybe of use to some readers. It certainly didn't put a damper on our experience of the room.

Breakfast consisted of 3 choices: Pollenca, Continental and English. This was also supported by the usual choice of tea/coffee, a lovely glass of fresh Orange juice and a buffet with a daily fresh fruit or two, cereals and a toasting machine with various jams etc. The staff however were absolutely excellent, all hugely friendly and attentive and could not be even remotely faulted. Neither could the view, absolutely stunning view for breakfast, one you would never tire of I am sure. Our little boy had plenty of attention too, it was really refreshing to experience a culture that so openly embraced children. Our little "guapo" certainly enjoyed it for sure.

The location of the hotel in the resort is faultless. No matter where we walked, we always seemed to be back to the hotel within a few minutes, ideal when the sun is so relentless and you have a little one to look after.

The resort itself was really difficult to find any flaws with. Not too busy (2nd week in July), lovely views, shallow waters, lovely trees (it's called the pine walk, for seemingly obvious reasons) and you could be forgiven you are in a more sophisticated European resort rather than a Spanish seaside resort. Loads of excellent restaurants to choose from too, you are certainly not limited for choice. Watch the sun go down in the Lemon Lounge with a pint of San Miguel or sit on the Cappucino terrace with an (expensive!) cocktail.

We didn't do much in the way of trips, Alcudia Market one day, Alcudia Port the next was as far as we got (1.25E each on the bus, a nice cheap alternative to hiring a car). Palma was a lovely capital city and definitely on the list to visit again at some point, a really cosmopolitan city with fantastic side streets and shopping (again, 10.95E return, very cheap).

All in all, we thoroughly enjoyed the holiday despite the challenges taking such a young child and would really recommend the holiday to anybody in a similar situation to us and I am pretty sure we would go back.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sambam1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 July 2011

We thought this hotel was lovely. The reception staff were very helpful and friendly.
The rooms were cleaned daily with fresh towels every day, and the air conditioning was extremely welcome. The view is stunning so a seaview is a must.

The only downside was the Cappuccion bar which played extremely loud house music every Friday and Saturday night, so if you want an early night forget it.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lavendar16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
co.cork
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

hubby and I stayed here in June for the first time and we had a wonderful,relaxing holiday. we were greeted by Hazel at reception-friendly and professionally - everybody at this hotel were v.friendly- hello and thank you to Antonia-reception manageress..---when we got to our room we were taken aback a bit by the small size of the room- smaller than we have had before in other hotels but with our things put away and a promise from hubby to keep tidy, it was fine- bathroom was a fine size.. we were in a sea view room with terrace-table 2 chairs and 2 loungers- the view was stunning over the bay..rooms were cleaned every day... breakfast was cooked or continental and was fine for us...served by the best staff- hi Christina and all.... We loved Cappuchinos, yes it was a little bit more expensive but worth it- the food was excellent and must be tried-- the interior decor is lovely and so comfortable- the staff are second to none , always pleasant and served with a smile-- the manager (I think his name is Juan- could be wrong though, will find out the next time)is very professional and made us feel very welcome any time we were there- we had a drink most nights and ate there 3 nights, he kept the place running smoothly-- loved it and very glad it's on our doorstep....Sis Pins private sun terrace was fab though we did see a couple of older returnees on a couple of sun beds in the sun and had also reserved a couple of sun beds in the shade-hope nobody was looking for spare beds, and they weren't German....We loved our holiday in P.P. and Sis Pins and look forward to going back again in August.....the only thing I missed in this hotel was a washing machine on site--the laundrette up the road seemed a bit expensive-- a retractable clothes line above the bath for small items would be good too.:)

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank brenella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

This was our first time at the Sis Pins Hotel and it was just wonderful. Port de Pollensa is just a beautiful place and the Sis Pins Hotel was in a faboulous position, right on the sea front. The view from our balcony bedroom was superb. When we booked the hotel in August 2010 however, we were informed that guests could eat at the hotel for 17.50 euros each for a 3 course meal from their a la carte menu ,On our arrival we were informed that now the eating area was owned by Cappucino and that they did not accept payment cards of any type and that meals could be purchased from them at their menu prices. Obviously we were a little disappointed as their prices were considerably more than anticipated or previously advised. It would have been nice to have been informed prior to our arriva. Equally, the hotel could have sweetened the pill by negotiating a discount for hotel residents that had booked under the assumption that they could eat at the hotel for a reasonable price. That said, Cappucino's food was really good, well presented and the service excellent We would definately stay at Sis Pins again, the whole experience was a joy..

Room Tip: Ask for a balcony bedroom with a sea view.
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  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cao83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sis Pins

Property: Sis Pins
Address: Paseo Anglada Camarassa 77, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#6 Family Hotel in Port de Pollenca
#8 Romantic Hotel in Port de Pollenca
#10 On the Beach Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sis Pins 3*
Number of rooms: 51
Official Description (provided by the hotel):
Ideally located opposite the beach and near the centre of the resort, the Hotel Sis Pins is without doubt one of the most charming hotels in Puerto Pollensa. British owned, our team of friendly, professional staff will ensure that you receive a warm welcome and are well cared for during your holiday. ... more   less 
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Also Known As:
Sis Pins Hotel Port De Pollenca
Sis Pins Port De Pollenca
Sis Pins Majorca/Port De Pollenca

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