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“Lovely Hotel,perfect location”
Review of Sis Pins

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Sis Pins
Ranked #6 of 29 Hotels in Port de Pollenca
Certificate of Excellence
Dundee, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely Hotel,perfect location”
Reviewed 7 November 2013

We had another wonderful relaxing holiday at the Sis Pins. It's so lovely to return year after year. At breakfast there is a nice selection of local bakery items with fresh fruit various hams or the traditional British served to your table. Having breakfast and looking out over the bay is marvellous so peaceful. The staff as usual are first class, helpful and professional in their duties.When you arrive there is a bottle of wine & still water in the room fridge.You can hire beach towels, room safe & your deposit is retuned at the end of your stay.The location is perfect the views are outstanding.Puerto Pollensa is a clean safe resort for couples & families with various restuarants to satisfy most holiday makers. We are looking forward to another holiday to the Sis Pins next year as we always receive a warm welcome from all the staff.Thanks again for a wonderful relaxing holiday.

Room Tip: Ask for a sea view room
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Gerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 14 November 2013
I couldnt have wrote a better review myself, thank you very much.
Regards
Geoff
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708 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
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England
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 November 2013

Well worth paying for a balcony, nice touch leaving a bottle of wine in your room. Fridge is very useful. Will definately go back one day. Hotel is in a perfect location and lovely to sit and watch the world go by. Internet only worked when sitting on the balcony and not when in the room which was not a problem to us but others might not like that

Room Tip: Book early to get a balcony
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  • Stayed July 2013, travelled as a couple
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Helpful?
2 Thank Green75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 14 November 2013
Thank you for your great review, the world passes by the hotel whilst the hotel stands still in time, thats why we only have internet in the lounge area. Now is the time to move on and I will look into having internet access in all the rooms
Thank you again and if you do decide to visit us again, you can now in winter as we are open all the year round
Regards
Geoff
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Edinburgh, United Kingdom
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 October 2013

Just back from a week at Sis Pins. There is not much I can add to all the previous positive feedback. We had the best week ever. We arrived very weary but left refreshed and energized. We had a second floor room at the front with a balcony and the best view ever. Yes the carpet was tired and past it's best but the room was spotless with comfortable beds. There was a welcome bottle of wine and water which was much appreciated. However the hotel's best asset is their staff who were warm, friendly and efficient. As said before the Cappacino cafe is expensive but thanks to tips on Trip Advisor we often shared food as the helpings were quite large. We also quite liked the Cappacino music selection it was very relaxing. There is a wide choice of cafes and restaurants nearby to choose from. This hotel is ideally situated in Port de Pollenca. We will be back.

Room Tip: Rooms on the second floor at the front with a balcony have the best views.
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Jarmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 4 November 2013
Dear Jarmum,
What a wonderful review, thank you very much and I will pass on your comments to our staff, they do deserve a mention
I have already mentioned in a previous review that we are to replace the carpets in the rooms, this work will be carried out in the next few weeks.
Cappuccino is a little more expensive but the helpings are large and what a great place to relax and enjoy people watching. Having taken a few days out in various Cities, thank goodness we didnt choose Starbucks as our partners.
Hope to see you soon
Regards
Geoff
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Lancaster, United Kingdom
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 October 2013

Had a late,short break at Sis Pins. Having stayed here twice before,and commented on how superb this hotel was , I felt had to reinterate it again. High standards are hard to achieve and sometimes even harder to maintain.Sis Pins has maintained those high standards and in my opinion just cannot improve on anything.The location is perfect,staff professional and friendly, breakfast is superb, rooms are spotlessly clean. I shall return to this hotel next year when I visit Puerto Pollensa , nothing would entice me to stay at any other hotel in this resort.

  • Stayed October 2013, travelled solo
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Helpful?
1 Thank Redose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 4 November 2013
Dear Redose,
Wow what a review, thank you very much, we do try very hard to get things right and your type of comments are appriciated
See you next year or sooner as we are open all winter
Regards
Geoff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland, United Kingdom
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 October 2013

We are just back from an enjoyable week's holiday at Sis Pins in Puerto Pollensa. The staff were friendly, efficient and helpful. Breakfast was excellent and it was lovely eating it overlooking the sea.
We had booked a sea facing room with balcony and although we got that I must confess to being slightly disappointed that the room was so small - felt quite cramped.We did not like the carpet on the floor - it looked old, grubby and was very stained - I would have thought tiled floors would be easier to clean and much more hygienic.We also noticed a very unpleasant smell from the bathroom at various times of the day and night which we solved by keeping all plugs in at all times.
On arrival we were pleased to find a fridge stocked with wine and water which was much appreciated and a kettle, cups , tea, coffee, milk , sugar etc which was replenished daily.
Also appreciated the free use of safe and pool towels ( 10 euros per item refunded at end of holiday.)
On looking at traveller photos on Trip Advisor I notice that some rooms certainly do have tiled floors so we were obviously just unlucky to have a carpeted room- hopefully the rest of the rooms will have tiled floors by the time the hotel opens next season.
All in all it was a good holiday and we would definitely consider staying at Sis Pins in the future if we could book the kind of room which suits us.

Room Tip: Pay extra for a sea view room with balcony.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JakeBHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 4 November 2013
Dear Jackie H,
Thank you for your review and thank you for comments.
The room smell we asked a plumber to take a look and he found a small crack in one of the pipes which took him only 15mins to replace.
Re the carpets, we are renewing most of the carpets in the front rooms in the next few weeks, and we have thought of replacing with new tiles but some guests prefer carpet. Its true we do have some sea view rooms with tiles but its a matter of choice.
The room you booked this year was the smallest room we have and it was simply a case of you being the last to book a sea view room at the time of your stay, if you were to return to the hotel next Summer please indicate at the time of booking which type of room you would prefer and we will do our best to help you. Please also be advised that the sea view rooms are booked very quickly
Thanks again for your time and hope to see you soon
Regards
Geoff
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Kingslynn
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2013

We have just returned from a very enjoyable holiday in Puerto Pollensa. We stayed at the Sis Pins our first stay, but certainly not the last. Everything about the hotel was first class, the room was large and clean, the staff were all helpful,and friendly and the breakfast was very good.
We had a sea view room with balcony which is well worth the extra cost.
One small gripe, the bar and restaurant service are franchised out to Cappucino and the prices are much higher than similar nearby hotels, this is no real problem though as there are plenty of bars and restaurants nearby to choose from.

Room Tip: A sea view room with balcony is a must.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johndayKingslynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 25 October 2013
Dear Mr Day,
Thank you for your wonderful review but you have scored the hotel wrong. You stated we are a first class hotel with a excellent overhaul score but the Individual reveiws are very low, a mistake I am sure
I will speak to Tripadvisor but in the meantime could you take a look and ask Tripavisor to change it as it does affect our overhaul quite a lot

Regards

Geoff
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Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2013

Just returned from a very enjoyable weeks stay at the Sis Pins Hotel . We have stayed in the Port many times and we first saw this hotel years ago when we used to visit with the children and stay at the Playa Mar at the far end of the Pinewalk. When the children were off our hands we had a problem booking this Hotel as it was only available through Globespan . There have been a few changes recently and we booked the holiday with Jet 2. We had a basic twin room with B&B. There was no balcony but the room was excellent. There was a fridge,safety deposit box,A/C, a kettle with tea and coffee and unlike some places we have stayed they were all free of charge. All the staff were very friendly and helpful. My wife and I really enjoyed the breakfast each morning in front of the hotel. On our return home it was a pleasant surprise to receive an e-mail from the manager Geoff Hopkins. Geoff , you seem like a man who really cares about his customers. We shall definitely be visiting again thanks again to all the staff for helping to provide us with a superb holiday at the Sis Pins.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSisPins, Owner at Sis Pins, responded to this review, 25 October 2013
I love reading wonderful reviews like this one and yes I care about our guests and I care about our staff as they are the ones who make it all happen, and I will let them know of your comments, thank you.

We keep improving and we are now open during the winter, which is a first for the hotel, so you know where to come if the cold and rain gets too much

Hopefully we will see you soon

Regards

Geoff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sis Pins

Property: Sis Pins
Address: Paseo Anglada Camarassa 77, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Port de Pollenca
#6 Family Hotel in Port de Pollenca
#8 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sis Pins 3*
Number of rooms: 51
Official Description (provided by the hotel):
Ideally located opposite the beach and near the centre of the resort, the Hotel Sis Pins is without doubt one of the most charming hotels in Puerto Pollensa. British owned, our team of friendly, professional staff will ensure that you receive a warm welcome and are well cared for during your holiday. ... more   less 
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Also Known As:
Sis Pins Hotel Port De Pollenca
Sis Pins Port De Pollenca
Sis Pins Majorca/Port De Pollenca

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