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“Excellent”

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Puerto Azul Suite Hotel
Ranked #6 of 32 Hotels in Port de Pollenca
Certificate of Excellence
Burnley, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 29 May 2014

A last minute booking based on other trip advisor reviews.
We arrived in the early hours and were warmly greeted and escorted to our room. A meal was on the table for us and water in the fridge.
The rooms have been recently renovated to a high standard and are very spacious for 2 people.
After a couple of days we felt the room was a little noisy as it was over the entertainment area so we requested a different room this was sorted out quickly and efficiently by the excellent reception staff.
Throughout our stay the overall impression was of an excellent hotel with staff who made sure that everything was geared towards making our stay memorable
We will definitely be back!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (319)
Date | Rating
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English first
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Me & my husband & teenage daughter have just returned from a week at the Puerto Azul in pollensa & we had a great week . The refurbed rooms are simple stylish & spotless with grt bathrooms . The pool area was clean attractive with plenty of new beds chairs x brollys.Food was good with plenty of choice typical fare. All the staff were cheery x pleasant. All in all a great find we will definatly return.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 25ju48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

We have just returned from a 2 week stay at this hotel. We are regular visitors to Puerto Pollensa so know what to expect from our holiday. We found this hotel to be well located with great rooms. The pool and reception areas were very good. The whole hotel was very well maintained, the staff were very friendly and helpful. The negative point of this hotel was the food....so bad, certainly not a 4* hotel buffet. There was very little choice with what there was available often cold and overcooked. Often guests walked around with empty plates looking for something appetizing to eat. Main talking point was the food......such a shame.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We have been going to the Azul for some years as is great for me as I use a wheelchair. The staff are the most friendly we have ever had in pto pollensa. The food is great and waitresses are always very helpful. This year they have had a refurbishment which is fantastic bringing it up to very modern standards. It is perfect for couples and families alike. Our grandchildren are goingvwith us this year and we know thry will it as we took our children many years ago. Well don to ALL the staff at the Puerto Azul.

Room Tip: All the rooms are excellent
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brainy62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yeovil, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

I, my husband and our 17 year old daughter have just returned from a long weekend at this aparthotel. The room having recently been revamped was spotless albeit a little sparse, but, with a good size fridge. Maid service daily. The rest of the hotel is also spotless. The staff couldn't have been more helpful and friendly. The food was generally very good, a fair selection with something for everyone. Pool area was clean and tidy with plenty of new comfortable sunbeds with adjustable backs. Also, lovely large Pool towels available for hire with a refundable 5€ deposit. Only a 5 min stroll from the beautiful sandy sea front with plenty of lovely cafe's and restaurants. One letdown of this hotel was the in-house evening entertainment. I can imagine that this is not an easy job, and maybe as the season progresses, the team will become more proficient. I would definitely recommend this hotel as value for money and would probably return.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Old_Codgers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
londonderry
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

lovely refurbished rooms, with living area as well as bedroom and large bathroom with the most amazing shower, plenty of sunbeds no need to get up too early although it was off season.The food was a little bit of let down although you could always find something to eat, plenty of salads but not enough choice of meats and the deserts not much better. The staff are amazing and hard working. Location very good only a short walk to Pine Walk where you find the beach, shops and bars. We found a great takeaway deli only down the street for lunch and beach picnics. would go back if food was better quality..

Room Tip: Pool room was lovely but mountain view would be just as nice ask for higher floor, and if you have y...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marly26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

No previous experience of this place,we booked through Lastminute.Pleasantly surprised when we got there,good location,5 mins walk to sea front.Good bus services to other parts of island,bus stop was 10 mins walk.Hotel was immaculately clean,rooms recently refurbished and all beds and furniture were pristine,room and bathroom were cleaned spotlessly each morning.Pool area was uncluttered,again very clean and all sun beds (plenty of them) were clean and comfortable,Cleaning team worked tirelessly around whole of complex and this showed.Buffet food service was Ok,breakfast was adequate,evening meals nothing special but quite honestly couldn't moan for the price and there are hundreds of restaurants to choose from in the near vicinity with prices to suit everyone.All staff were smart,attentive and very friendly.Bit of confusion with the new tills in the bar as staff were struggling to get to grips with new system,you put money on account to pay for drinks rather than leave the usual 'tab' open which I though was odd.
Entertainment was varied!A few acts were bought in at night which were pretty good,however the in-house entertainment team were OK for the kids present but when it came to entertaining the adults it was cringeworthy,it drove us out of the hotel to be honest on 2 nights.
All in all it was a very good experience and I would recommend this hotel strongly,although I have mentioned a few short-comings it is only fair to remember the price that we paid for it.It represented good value for money,a hotel a few hundred yards away on the sea front would be twice the price.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Declan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puerto Azul Suite Hotel

Property: Puerto Azul Suite Hotel
Address: Calle Pere Melia 4, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Port de Pollenca
#8 Family Hotel in Port de Pollenca
#12 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Puerto Azul Suite Hotel 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Valentin Puerto Azul Aparthotel Hotel Port De Pollenca
Valentin Puerto Azul Aparthotel Pollenca
Puerto Azul Suite Hotel Majorca/Port De Pollenca

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