Reception staff were delightful and very helpful but seemed stressed and overworked. The room had an 80's feel so could have done with a facelift but we had a sea view and it was sound proofed. The bed was very comfy and the linen was pure cotton, which is always nice. Housekeeping was a bit hit and miss - there was a hotel slipper under our bed that stayed there the whole of our stay and sometimes things weren't topped up in the bathroom. I expect if I would have phoned down this would have been sorted out, but I kind of expected it to be done automatically as this was a four star hotel.
Our mistake was not hiring a car as apart from the restaurants over the road (the coffee bar Posada is very good) you are a bit in the middle of nowhere. Our biggest gripe was that the shuttle bus the hotel advertised as going into Catania daily was not in operation! So not having a car we relied on the 534 bus which was unreliable and the taxi's were €25 one way. The hotel beach access was also closed and seeing that the weather was glorious it was a bit frustrating having to find places nearby to swim in the sea, we ended up getting the bus to Aci Castello and swimming there. We found the breakfast unappetising, the coffee shop over the road had better coffee and a far better selections of pastries, so although we paid for B and B we ended up breakfasting over there.
I would like to be more enthusiastic but the whole experience was rather average...
- Official Description (provided by the hotel):
- With panoramic views of the Ionian Sea, this Four Points by Sheraton Catania Hotel has direct access to the sea deck on lava rocks (june-september). It offers an outdoor swimming pool, a modern spa, shuttle bus to Catania downtown and spacious rooms with a modern design with Wi-Fi. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with shower, hairdryer, mineral water and toiletries. In the lobby you will also find a business corner for printing. Breakfast is buffet style at Four Points by Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar for a fresh craft beer and Il Timo Restaurant owned by Saverio Piazza executive chef. Arantia Rubra spa includes 4 beauty rooms for aestetical treatments and massages, wellness area with hot tub, sauna, steam room, ice room, emotional showers, chromotherapy and tea corner. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more less
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- Also Known As:
- Sheraton Aci Castello
- Aci Castello Sheraton
- Four Points By Sheraton Catania Hotel & Conference Center Province Of Catania, Sicily