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“Good hotel NOT for families”

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Four Points by Sheraton Catania Hotel & Conference Center
Ranked #3 of 11 Hotels in Aci Castello
Reviewed 6 April 2014

We are a family of 5 (3 kids, from 1- 13) and visited Catania during Spring - April - to avoid high heat and big crowds. The hotel looked as if it was right on the beach and family friendly (our bad for not looking further into it) but while it was across the street from the water there is actually only rock before the ocean and no actual beach.

The pool heating was not on and there was no space for small children to swim safely. There were no open green areas for kids to stretch and play and a street where cars/bikes drove fast right in front of the hotel.

The rooms were decent and the service was good, breakfast was great and the lounge was quite nice. A great place for business travelers and perhaps adults with teens or traveling alone but not an ideal place for families with young kids. We moved after 1 night.

  • Stayed: April 2014, travelled with family
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1  Thank Smetzdorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 - 175 of 1,046 reviews

Reviewed 14 November 2013

The service at the hotel was excellent and the staff was very courteous. The rooms were a bit run down in fact they need a good spring cleaning!!! Not the usual for a Sheraton Hotel. the Hotel is situated about 30 minutes from city centre, has magnificent views of the sea and coastline.

  • Stayed: October 2013, travelled on business
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1  Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

Pros:
1) Good hotel next to the sea. Lovely views
2) Good restaurants nearby - the lunch buffet at Mare is great value for money at EUR 10 per head including a glass of wine, Pizzeria Baffo is also good
3) Walking distance to Aci Castello (20-25 mins)
4) Nice pool and a nice secluded beach access

Cons:
1) A bit out of the way to Catania and not suitable if you are not driving and want to spend a fair bit of time in the city (Buses every hour. Taxi = EUR 25 one way)

Room Tip: Rooms facing the sea are excellent (though can be a bit expensive). In a pinch take one of the garde...
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  • Stayed: November 2013, travelled as a couple
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2  Thank Saranya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

Reception staff were delightful and very helpful but seemed stressed and overworked. The room had an 80's feel so could have done with a facelift but we had a sea view and it was sound proofed. The bed was very comfy and the linen was pure cotton, which is always nice. Housekeeping was a bit hit and miss - there was a hotel slipper under our bed that stayed there the whole of our stay and sometimes things weren't topped up in the bathroom. I expect if I would have phoned down this would have been sorted out, but I kind of expected it to be done automatically as this was a four star hotel.
Our mistake was not hiring a car as apart from the restaurants over the road (the coffee bar Posada is very good) you are a bit in the middle of nowhere. Our biggest gripe was that the shuttle bus the hotel advertised as going into Catania daily was not in operation! So not having a car we relied on the 534 bus which was unreliable and the taxi's were €25 one way. The hotel beach access was also closed and seeing that the weather was glorious it was a bit frustrating having to find places nearby to swim in the sea, we ended up getting the bus to Aci Castello and swimming there. We found the breakfast unappetising, the coffee shop over the road had better coffee and a far better selections of pastries, so although we paid for B and B we ended up breakfasting over there.
I would like to be more enthusiastic but the whole experience was rather average...

  • Stayed: October 2013, travelled as a couple
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Thank Jilliandc9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Me and my friend stayed 6 night in total at the Sheraton Catania. Have to say i am not the most picky guest (even considering that i am working at the front desk in another hotel in Ukraine) its very easy for me to stay happy while vocation coz all i need is comfy bed, shower , clean set up sweet people. I feel like i got much more then that while staying in this hotel. Our room was on 4 floor with sweet little balcony and amazing view to the sea. We actually got a nice free upgrade to balcony room :) Room was a good size, design isnt the newest but i liked it anyway. Girls at the front desk were very sweet and helpful. Fi Wi i free u need only code for it. I didnt try restaurant there are plenty little restaurants near to hotel with great food . I suggest everyone to walk 1.5 km to see Aci Castello sadly we realized it was so near only on our last day in Catania but its surely worth seeing.

Room Tip: Balcony, sea view!
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  • Stayed: September 2013, travelled as a couple
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Thank Alina_Karapetian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013 via mobile

The hotel is located sea front with ample parking space on the street. After several nights in different towns where street noise has been a real problem, we appreciated the sound proofing of the rooms. Sheraton hotels have normally better beds than what we found in this hotel, definitely an improvement is needed here. It is around 2 km from downtown Aci Castello where we had a good dinner. The reception was efficient and very helpful in explaining street parking rules as well as recommending a restaurant for dining.

Stayed: October 2013, travelled as a couple
Thank Minah_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013

On arriving in Sicily for a touring holiday, we stayed 2 nights at the Sheraton. We were lucky to have a family room at the side, which was very quite and very spacious. The breakfast during our stay was the usual boring choice of scrambles eggs, uncooked streaky bacon, sausage and tomato or continental. The evening meal was very poor and because we were a group, there was not choice. There were a few bar across the road and shops attached to the hotel. This hotel definitely needs a face lift, because reception area's look very tired and at the moment I would only give it 3 stars.

Room Tip: The hotel faces the main roads, so if possible have a room on the rear of the hotel, as Friday and S...
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  • Stayed: September 2013, travelled as a couple
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Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Catania Hotel & Conference Center

Address: Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Aci Castello
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Aci Castello
Price Range: £63 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Catania Hotel & Conference Center 4*
Number of rooms: 169
Official Description (provided by the hotel):
With panoramic views of the Ionian Sea, this Four Points by Sheraton Catania Hotel has direct access to the sea deck on lava rocks (june-september). It offers an outdoor swimming pool, a modern spa, a free shuttle bus to Catania downtown and spacious rooms with a modern design with free Wi-Fi. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with shower, hairdryer, mineral water and toiletries. In the lobby you will also find a business corner for printing. Breakfast is buffet style at Four Points by Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar for a fresh craft beer and Il Timo Restaurant owned by Saverio Piazza executive chef. Arantia Rubra spa includes 4 beauty rooms for aestetical treatments and massages, wellness area with hot tub, sauna, steam room, ice room, emotional showers, chromotherapy and tea corner. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Four Points By Sheraton Catania Hotel & Conference Center Province Of Catania, Sicily

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