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Luxury Bahia Principe Bouganville
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Reviews (2,892)
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All reviewsdon pablobutler servicela romanaluxury bahiaquiet poollobby baranimation teama la carte restaurantssister resortbeautiful resortbrazilian restaurantjacuzzi tubdominican republicbeach clubocean frontlobsterassistant manager
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Reviewed 24 November 2013

Very nice clean hotel. The staff are very friendly and helpful. The pool and beach are a short walk from the room although the ocean isn't crystal clear, it is still very nice. The staff were continually raking the beach. We only ate in the buffet as the food was very good and didn't see a need to eat anywhere else. The waiters in the buffet were always friendly and if you asked for something they went out of their way to help you especially Jeans. The management at this hotel were always there working and very approachable and friendly. Any problems in the room were immediately fixed. We landed in Punta Cana instead of LaRomana so it was a 1.5 hour drive to get to the resort. In the evenings there was not a lot to do at this resort but it was a short walk to the Bahia Principe where most of the entertainment was. For a resort that had only been open for 3 weeks it was well organized. There was always places to sit at the beach or pool. We have been to the D.R. at least 12 times and have stayed at numerous resorts and this is one of the better ones. We will most definitely go back there and would recommend this hotel.

Room Tip: All the rooms are close to the pool and ocean.
  • Stayed: November 2013, travelled as a couple
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6  Thank Brenda082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

The staff was amazing. Food was great. Room was funamnaul. Pools where clean and perfect temperature. Drinks were fast and tasted great never to strong. Had different types of old every night. Would go back in a minute. And everybody needs to get one of the messages. There was a different show ever night. The sexy man show was the best. Along with dance around the world.

  • Stayed: November 2013
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5  Thank sherriseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Guest Relations Manager at Luxury Bahia Principe Bouganville, responded to this reviewResponded 10 January 2014

Dear guest,

Thank you for sharing your fantastic experience in our Luxury Bahia Principe Bouganville Don Pablo Collection with all Tripadvisor users.

We are glad to listen that you enjoyed your time with us. I will transmit your opinion to our staff encouraging them to follow that behaviour.

We will be delighted to welcome you again in our Luxury Bahia Principe Bouganville Don Pablo Collection

Kindest regards,

Bahia Principe Hotels & Resorts, your best hotel in Dominican Republic.

Yokasty Del Rosario
Grand Bahia Principe La Romana.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

We visited this resort the week of Nov 3 to 10. Rooms were great but there was a problem with the air conditioning...this hotel is still under construction so it did have a few problems that they were working on. Every night there were power outages but apparently that is to be expected (so we were told). The restaurant was very good...we also had the option to eat at the other Bahia Principe right next door. In fact it is almost as if they were one. The food was good there as well but not as nice as at our hotel. The pool area was beautiful as were the beaches. The water was murky and a few folks were stung by jellyfish. There was a staff member at the beach with vinegar spray when someone got stung. They were tiny jellyfish so you couldn't really see them. Needless to say, we did not go in the water...just in case. The staff were very accommodating and helpful. We booked a trip to Santo Domingo at the hotel. Small tour group..only 12 people and it was great but be aware that the hotel is far in off the main road so it would be difficult to take a local bus anywhere. I would give this hotel a 4.5 star right now and a definite 5 when completed.

  • Stayed: November 2013, travelled with friends
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6  Thank firstkarmina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville, responded to this reviewResponded 20 November 2013

Dear Client,

First, we appreciate the time you have dedicated to share with us your experience using this comment on Tripadvisor.

Grateful to read that you notice how beautiful the resort and helpful atmosphere that prevails in our hotel so well as various food.

Rest assured that your comments will be treated with great interest and we sincerely appreciate your comments.

Regards,

Lidia Rincon
Luxury Bahia Principe Bouganville Don Pablo Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

My husband and I visited this resort from November 2-9. Let me start out by saying the section of the resort was very beautiful, people working on the resort was very friendly and helpful, and the food was excellent. I am sure some day after it is done it will be a great resort.
Our biggest problem with the resort was the construction it started at 8 in the morning and carried on till 10 at night non stop. At the time we were there the construction was beside the lobby the second building of rooms and to the side. It did not matter where you were you could not get away from the sawing hammering and shouting from the construction workers. One night they had a nice singer in the lobby and 150 feet away they had a large spot light on the construction and a jack hammer going all at the same time as the singer.
There were alot of complaints from people having problems in there rooms, the only complaint we had was the air conditioner it could not keep the room cooler than 25 even when it ran non stop. They checked the air conditioner but it was the same thing.
We had free internet the first 2 days and then it disappeared. The hydro go on and off many times throughout the day and night. The hot water for showers were luke warm but at least it was not just cold.
They do have quite a few problems to work out but I gave it 4 stars because I think once they address some of the problems it will be a great hotel and the food and service we got was excellent.
If you have any questions will be happy to answer

Room Tip: when finished all rooms will be good as everything is very close
  • Stayed: November 2013, travelled as a couple
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7  Thank 313sun51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville, responded to this reviewResponded 20 November 2013

Dear Client,

First, we appreciate the time you have dedicated to share with us your experience using this comment on Tripadvisor.

Grateful to read that you notice how beautiful the resort and helpful atmosphere that prevails in our hotel so well as various food.

Rest assured that your comments will be treated with great interest and we sincerely appreciate your comments.

Regards,

Lidia Rincon
Luxury Bahia Principe Bouganville Don Pablo Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013

we vacationed in March 2013 at the Bouganville Don Pablo in La Romana and everything you wanted in a vacation came true here. the staff was outstanding and the surroundings were absolutely beautiful. the new building and surrounding area was fantastic and after a week you didn't want to go home. We have only good things to say about this trip. The rooms are large, clean, staff is courteous and helpful, meals were outstanding, beach was clean and servers on the beach remembered what your favouite requests were. We will definitely be going back for another vacation.

  • Stayed: March 2013, travelled as a couple
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28  Thank DoubleRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer S, Guest Relations Manager at Luxury Bahia Principe Bouganville, responded to this reviewResponded 8 January 2014

Dear guest,

First of all, we would like to thank you very much for choosing our Luxury Bahia Principe Bouganville Don Pablo Collection as your holiday destination.

We really appreciate all your good comments in relation to our rooms and the great service of our staff.

We look forward to welcoming you in the near future in our Luxury Bahia Principe Bouganville Don Pablo Collection again.

Sincerely,

Bahia Principe Hotels & Resorts, your best hotel in Dominican Republic.

Yokasty Del Rosario
Luxury Bahia Principe Bouganville Don Pablo Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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