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“Disapointing service and food.”

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Bushman Sands Golf Lodge
Ranked #1 of 1 Hotels in Alicedale
Cape Town
1 review
“Disapointing service and food.”
Reviewed 29 December 2009

Should definitely not be a four star. Unfortunately the main complaint is with the unhelpful, unattentive hotel staff and tasteless, boring food. The area is sadly experiencing a severe drought so unfortunately all other activities such as golf, game drives and river trips are severely hampered and in the case of river trips - non-existent. Catering mainly for families with very young children makes Bushaman Sands not the place to go to with teenagers. Will not revisit this place.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WestonCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
    31
    40
    23
    7
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Humansdorp, South Africa
Level Contributor
137 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed 29 May 2007

We stayed at this property for only one night and found the experience very average.The hotel is situated IN the small town of Alicedale(which has nothing of interest) on a golfcourse. Gamedrives had therefor to be undertaken at Shamwari outside of town-not very convenient.
A good point of the hotel is the friendliness of the staff,though their service is poor(except at the Spa,which was good) One had to constantly call them to attend.The food was also very average,not bad,but not something to write home about!
The rooms' soft furnishings need an urgent upgrade - towels were frayed and thin,couch had dirty marks and faded,woodenflooring at entrance was lifting...
Really not up to the price we paid,even for off-season.

  • Liked — Very quiet and peacefull
  • Disliked — Too expensive for standard of rooms,service and food.
  • Stayed May 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Tokkelosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 February 2007

We stayed here at the end of October during a golf trip around the Eastern Cape. The hotel is unpretentious and in excellent condition and rooms are surprisingly spacious and modern, many of them back on to the golf course.

Unlike the previous reviewer we were lucky enought to do a game drive in Shamwari the day before which was a fantastic experience. Bushman Sands and Shamwari are owned by the same group - Mantis Collection.

Staff at Bushman Sands were extremely friendly from the reception to restuarant and the golf shop. There is also a small spa but we didn't have the chance to use it. The golf course itself is in great condition despite only being fully opened for less than 2 years. Take a cart though, its a long walk!

You can also do game drives and boat cruises close to the hotel - hopefully we wil get the time to do this next time round.

  • Stayed February 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Chileno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 November 2006

Great value for money four star hotel - very newly renovated (was a school apparently) so in need of a bit of soul, but plain honest food and excellent rooms with functioning airconditioning.
Golf course out back is in excellent condition - evidently hardly used as we only saw three golfers in three days! - and it was apparently designed by Gary Player.

Staff all local and evidently trying very hard to please.

Now the good news and bad news - the hotel is part of the group that owns Shamwari - the most expensive private game reserve in Africa - but the good news is that as a guest at Bushman Sands you can book to go on a game drive at Shamwari for R750 per person - at least in theory.

The bad news is that someone "forgot" ours and another couples' bookings - no doubt we were "bounced" by some VIPs and it caused us to waste a day - waiting for a ranger not to turn up until it was too late to arrange anything else - for our last day !

So we would recommend not to rely on the hotel arrangements and plan to spend time at Addo Elephant park as a back up plan.

  • Liked — Rooms
  • Disliked — Arrangements for activities
  • Tips/Secrets — hotel arranged activities are unreliable - bookings "disappear"
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank dgilchri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bushman Sands Golf Lodge

Property: Bushman Sands Golf Lodge
Address: Main Street | PO Box 39, Alicedale 6135, South Africa (Formerly Bushman Sands Hotel)
Region: South Africa > Eastern Cape > Alicedale
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Alicedale
Price Range (Based on Average Rates): £
Hotel Class:2 star — Bushman Sands Golf Lodge 2*
Number of rooms: 13
Official Description (provided by the hotel):
Set in the Bushman's River Gorge, in the heart of the Greater Addo in the Eastern Cape of South Africa, Bushman Sands Golf Lodge features an 18-hole Gary Player Signature golf course and Luxury Lodge Accommodation. The 18 Hole Gary Player designed championship Golf Course is a challenging yet friendly course that follows the banks of the Bushman's and New Year's Rivers! The fairways are molded and shaped into gentle slopes to reflect the natural flow and fall of the banks of the Bushman and New Year's Rivers to its best possible advantage. Pot Bunkers ensure an exigent, yet exciting! Golf Club facilities include a pro-shop and two spacious locker rooms, each with showers. Golf Carts and limited sets of golf clubs are available for hire. Caddies are available with prior arrangement. The complimentary use of the onsite gymnasium, coupled with a scenic swimming pool, will add that special touch to your getaway. The Lodge boasts 13 tastefully decorated rooms, all marked by welcoming warmth, a hint of intimacy and stunning views of the golf course and hills beyond. The Luxurious rooms are all en-suite, featuring spacious bath rooms with a bath, shower, twin vanity and toilet. Each room has its own private patio, opening onto the pristine landscapes and picturesque golf course. All rooms are fully air conditioned and offers limited DSTV channels. Culinary delights in the form of light A la carte meals are available from the Lodges' Clubhouse Pub-restaurant. Bushman Sands - the perfect golfers' getaway! ... more   less 
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