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Embassy Suites by Hilton Richmond
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Reviews (1,112)
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All reviewsevening receptionfront deskmade to order omeletsomelet stationcomplimentary breakfast isliving roombroad streetbusiness triphot tubexcellent staygreat place to staystaying at this hotelcoffee makerbagelsatriumrichmondsinks
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Reviewed 18 April 2013 via mobile

We stayed here with a family of 6 and initially when we drove up we were a little weary when we saw the building. Upon entering we were pleasantly surprised to find a beautiful hotel with great rooms, service and breakfast. Highly recommended.

  • Stayed: April 2013
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Thank yedigovna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this reviewResponded 7 May 2013

Dear Valued Guest,
We are glad you enjoyed our spacious suites. Our suites can accommodate a family nicely. Thank you for your recommendation. So glad you were able to experience our Full Cooked-to-Order Breakfast. We hope to see you again soon! Best Regards, Kathleen Lyons, General Manager

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Reviewed 11 April 2013

I stayed one night for a wedding and was overall impressed with the hotel. The lobby and eating area was beautiful. The Suite was huge, clean, and felt like home. They had a huge breakfast spread w/ lots of fruit and hot breakfast items.

Room Tip: Don't get a room near the elevator. I stayed in 628 and that is in front of the elevator waiting area.
  • Stayed: April 2013, travelled with friends
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Thank Brittany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this reviewResponded 15 April 2013

Dear Valued Guest, We are glad you enjoyed our cooked to order breakfast and our large suites! We hope to see you again if you return to Richmond. Kind Regards, Kathleen Lyons, General Manager

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Reviewed 8 April 2013

I spend a lot of time on the road and when I am in the Richmond Area this is the Embassy Hotel to stay at. Why? Not because its the newest hotel around, but rather its a well maintained hotel with an experienced staff, that runs this hotel well. The surrounding area has plenty of choices for eating out, running a quick errand and its very close to the interstate and downtown Richmond without the issues with parking in a city center. Overall a good choice if you like the Embassy brand of hotels.

Room Tip: Business Travelers may want to go to a higher floor. Its a large hotel and can get quite busy. The higher floors are always a good bet!
  • Stayed: April 2013, travelled on business
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Thank Steve0823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this reviewResponded 9 April 2013

Thank you for choosing to return to the Embassy Suites Richmond when in Richmond. I look forward to sharing your comments with our dedicated team. We hope to see you again soon and thank you for your loyalty to Hilton’s Embassy Brand! Best Regards, Kathleen Lyons, General Manager

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Reviewed 8 April 2013

My wife and I were attending a conference in Richmond and choose the Richmond Embassy Suites for our stay. Our three night stay began with an effortless check in with a a front desk clerk who was very informative. Our room was very nice, clean with a very comfortable bed. The bathroom, while small had everything you could want including your own hair dryer. The evening Manager's reception was nice and the Breakfast was very good. This hotel is an older Embassy Suites property which could use an updating on the furniture in the suites. The staff was very nice and very helpful. All in all, this was a very good stay at the Embassy Suites Richmond.

  • Stayed: April 2013, travelled on business
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Thank whytegroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this reviewResponded 9 April 2013

Dear Valued Guest, thank you for taking the time to post a review. We are pleased you enjoyed our Cooked-to-Order Breakfast and our Nightly Manager’s Reception. Also, thank you for your kind words about our staff. We hope you will visit us again if you return to Richmond. Best Regards, Kathleen Lyons, General Manager

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Reviewed 5 April 2013

Very nice accomodations but pricey. Breakfast was very good with many choices. Desk personnel very nice and fast. Large TV's in both rooms. Quiet and comfortable facilities. Good parkins near several exits. Atrium pretty and tranquil nice to walk around. Yes we would stay here again.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank pslake43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this reviewResponded 9 April 2013

Thank you for your thoughts and comments on your experience at the Embassy Suites Richmond. We are pleased you enjoyed our cooked to order breakfast and large suites and we appreciate your kind words about our staff. We also hope continue to earn your business in the future when you are looking for a hotel in Richmond. Best Regards, Kathleen Lyons, General Manager

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