telephone order made at 7:40pm arrived at 10:00pm.
we had special korma & a lamb pathia.
opened the bag to find the korma had spilled everywhere. i couldn't save any of it, it was all in the bottom of the bag. my container had a massive dent in the side, its not a wonder it all spilled out.
i got on the phone to them, told them, & said they'd send a new 1 out, 2 minutes he said.
while i was on the phone, my boyfriend took his pathia out onto a plate, took a mouthful & spat it back out, it was stone cold!
again, another phoned call was made.
while waiting for our second order i thought id taste mine, the bit that was saved in the container to see if it was hot. picking up what i thought was a piece of meat, turned out to be a potato? they'd only sent me a vegetable korma!
eventually the second order came, i had to make sure mine was a SPECIAL KORMA, instead i got a CHICKEN KORMA! at least it was meat this time.
we didn't even get an apology or a refund.
to top it off, its a good job the delivery man came straight to ours, as when i opened the bag, the containers were upside down!
never ever had a problem with these before, i love it here, but i WONT be having anything from here again.
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