We stopped for a cuppa here and sat outside enjoying what has to be one of the best views anywhere, across the verdant hills of Wharfedale. We had a great time. On the next table a group of 6 people arrived and ordered drinks at 3.05pm - they asked for menus. "Sorry we stop serving at 3" said the waitress. OK then forget the drinks they said and left. Are we crazy in this country. This was a summer afternoon and a highly rated hotel - there was a wedding reception taking place so they could have provided food had they been bothered. The facts are that they could not be bothered to provide customer service - so typical of the UK. Perhaps not a full menu but they could have rustled up a snack of some sort snack or maybe a sandwich.
Message to the manager - I hope you read this and so something about it.
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