I had a meal with a friend at the Crab and Lobster in Bembridge around 20.30pm on 19/07/14, I ordered the BBQ butterflied chicken breast at £12:95 and my friend ordered the rump steak at £14:95 and substituted her onion rings and chips for a jacket potato and coleslaw without any problem. We were served very promptly and on first inspection the food looked and tasted very nice, however whilst eating my salad which accompanied my BBQ chicken Inoticed some of the salad that was brown and looked as though it had seen better days and was clearly decomposingy, and to be honest I have thrown fresher salad in my food recycling bin. My friend however had a far worse expereince towards the latter stages of her meal and found a curved fish bone about an inch in length in her food, now bearing in mind neither of us had any seafood on our plates, it is a mystery how it got there. We complained to the young waitress who came to clear our table and she said that there had been a lot of complaints about fishbones in the crab cakes, myself and my friend looked bemused at the waitress and again reiterated to her that neither of us had any seafood. She said that she would inform them inside of our complaint and 20 minutes later we had heard nothing. We left disgusted at this appauling treatment and would never eat there again. Good customer service could have rectified this situation but we recieved none after our complaint. Dodgy food practices ???????? not very happy
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- Also Known As:
- The Crab & Lobster Hotel Bembridge
- The Crab And Lobster Inn
- The Crab & Lobster Inn Bembridge, Isle Of Wight