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“Lovely relaxing stay at Willow House”

Review of Willow House

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Very good
5 reviews
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Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Bembridge, Isle of Wight, England

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Exeter, United Kingdom
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Lovely relaxing stay at Willow House”
Reviewed 11 July 2017 for a stay in June 2017

This is our third time at Willow House. The property is clean and spacious with comfy beds and all the facilities you could need. The swimming pool is a great size, very warm and clean and we used it every day, even in the rain.
The hosts are always welcoming and friendly and on hand in case you need anything.
The property is ideally located to be able to walk into the village for breakfast or a meal and easy to walk to the beach or cliff paths.
We always enjoy our stay here and were blessed with the heatwave too ! We will be returning soon.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not one of better holidays!”
Reviewed 9 June 2017 for a stay in May 2017
person found this review helpful

Plus: the children really enjoyed the pool although it was not as warm as stated, but we were the first tenants of the season Minus: There were fleas, by Wednesday we were suspicious about the bites we were getting but not sure but on Thursday morning my husband found a flea on his foot. Owners and letting agents informed. Not a few bites but by the time we left we had about fourty bites between us. To be honest we should have just left there and then but we saw the week out as the children were enjoying the pool and we had paid a lot of money. Strong smell of cats in dining area when the sun was warm The single mattresses were very uncomfortable could feel the springs, luckily there were two beds we didn't use so we used duvets as mattress toppers. Downstairs loo had door into bedroom that could be opened from bedroom when you were in the loo. No bath mat in upstairs bathroom Only 6 dining room chairs No hairdryer We have had to buy medication, cream and antihistamine due to itching, coming home had to wash everything we took in hot wash to be sure we didn't bring them home with us! I appreciate that this situation was unfortunate but it really did spoil our holiday, was not a pleasant experience at all. I understand that the property was going to being fumigated after we left early Saturday morning. To date although we contacted letting agents and owners have been offered no recompense for the experience of a spoilt holiday due to suffering numerous flea bites and just the stress of finding them especially with three young children.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Jun 2017
Thank you for taking the time to post this review. We appreciate the feedback and the owners were equally shocked by this freak event. the house has been professionally fumigated and we apologise for the inconvenience and distress caused. the house is not pet friendly and we are all bemused as to how this could have happened. We can safely say it will not occur again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houghton Regis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Brillant time was had by all”
Reviewed 30 August 2014 for a stay in July 2014
person found this review helpful

Great place to be based in. All mod coms and pleanty of space for 7 people.
The weather was excellent annd the pool was well used.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The space
Liked least: Not enough Toilets
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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