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“What a find”
Review of The Kenmore Club

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The Kenmore Club
Ranked #1 of 2 Hotels in Kenmore
Certificate of Excellence
Reviewed 17 April 2014

We stayed here overnight on our way to the highlands and it exceeded our expectations. The lodge was wonderful - large open plan lounge/diner on the top floor and two bedrooms on the ground floor. Quality of furnishings etc was excellent too. If you have small children this would be a god send because of the space inside and outside (including playground, swimming pool) as well as the value for money. We had a good evening meal at the Waterfront restaurant and there is another option just in the village (looked very good). Kenmore is an interesting place too in itself. There was no where near to eat for breakfast but we drove into Aberfeldby and had a wonderful breakfast at the Habitat Cafe

Room Tip: Two bedroom lodges are excellent
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  • Stayed: April 2014, travelled with family
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1  Thank SAK2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 20 April 2014

We are really pleased to read that you chose to stay at the Kenmore Club, and that the resort exceeded your expectations – thank you for your review! We hope you’ll consider us for future visits to Scotland, and we look forward to seeing you again!

Alexa Moran
Resort manager

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247 - 253 of 382 reviews

Reviewed 6 April 2014 via mobile

We managed to book a night here almost blind thinking it was a hotel. When we arrived we were met by a friendly and welcoming receptionist who directed us to our beautiful cabin (No. 14) which is frankly better than our flat. Huge kitchen/living room an balcony upstairs and a large room with enormous bed and luxury bathroom.
We then went for dinner at the Waterfront (it was full but the very helpful barman reserved and set us a table in the bar area) and were both blown away by both the quality of the food and the service.
All in all, a magnificent place in a beautiful area run by true professionals.

Stayed: April 2014, travelled as a couple
2  Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 8 April 2014

Thank you for your lovely comments.
We are glad your lodge was to your liking and you enjoyed staying with us.
We will be sure to pass on your kind comments to our food and beverage manager who we are sure will be thrilled with your comments.
We hope you will visit us again soon.
Alexa Moran
Resort Manager

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Reviewed 6 April 2014

We had been looking forward to staying here as we had heard excellent reports about this resort, maybe this is a reason we felt so let down. The Resort itself is in a beautiful setting and the grounds are excellent, we are Diamond Resort Silver members and have been members for many years going back to GVC and can honestly say this is the first time we have felt let down on the accommodation, we did not complain as the resort was full and when we are on holiday to relax the last thing we want to do is unpack, pack and unpack to move to a different cottage.
The layout of the one bedroomed cottage we liked and it was a good size, what we didn't like was the shabbiness and run down state of the cottage, paintwork was dirty, you could still see in-ground and fresh hand/finger marks on painted services spillages from drinks never wiped off, the wall paper was scuffed and ripped and again spillages from drinks and other marks in all rooms, light in the bathroom not fitted properly, in all if my own house looked like this, I would be very ashamed. I don't know if it is just this cottage, but even a coat of paint throughout would improve things greatly and a step up on the cleaning As with a lot of other Diamond Resorts the WiFi is awful, but we believe this is going to change shortly .Even though we loved the area this has definitely put me off returning to this resort.I seems if you book through other channels and are not Diamond member, you get better accommodation for a lot less money

  • Stayed: March 2014, travelled on business
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Thank palins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 8 April 2014

Thank you for taking the time to write this review, we are sorry to read of your comments.
We regret to read that you were not impressed with your apartment, we are currently undergoing refurbishments at the resort and as we hope you do understand this does take time to complete on all of the apartments. We would urge all of our members to let our reception team know if they are unhappy with their apartment, this enables us to help resolve the situation as soon as possible and help you to have the most enjoyable stay possible.
We do hope this doesn’t mar your future dealings with us.
Alexa Moran
Resort Manager

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Reviewed 30 March 2014

Though we were not staying in the Kenmore Club, four of us were out looking for a place to eat later in the day. We had visited one or two really good restaurants in the area, but were impressed by the easy going, friendliness of the staff we spoke to, including the chef, and decided to try it. We weren't disappointed - the staff were extremely helpful, friendly and the service prompt and professional. The food was exceptional and we were all full to bursting by the end of the evening. There was a wedding taking place in the marina across the loch and part of the celebrations included a firework display and the Waterside restaurant staff turned off some of the restaurant lights so we might enjoy the firework display better. This was just one example of the staff going out of their way to make your dining experience special. They are slightly hampered by the physical layout of the restaurant, but there are plans afoot to improve and develop this for the better and this will be the icing on a very delicious cake

  • Stayed: March 2014, travelled as a couple
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1  Thank DennisW128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 1 April 2014

Thank you for your kind comments, we are thrilled that you enjoyed our restaurant.
Our onsite restaurant is a franchise and so we will be sure to pass on your comments to our food and beverage manager who will be able to congratulate the team on providing such a great service!
We hope you visit again soon
Alexa Moran
Resort Manager

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Reviewed 25 March 2014

We have just returned from a very happy holiday at The Kenmore Club. The surrounding countryside was magnificent and there was plenty of things to do. The cottage was comfortable, once we'd got used to living "upside down" with the bedroom downstairs and living quarters upstairs. The staff were all without exception pleasant and helpful and went out of their way to make a stay a good one. The food in the restaurant was excellent and at very reasonable prices.The Friday night entertainment was relaxing with its combination of gentle humour and good musicianship.The only slight drawback for oldies like us was the lack of Radio 4 on the complicated tvs and radios.

  • Stayed: March 2014, travelled as a couple
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Thank 122david
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 27 March 2014

Thank you for your kind comments.
We are glad our staff could provide you with a great level of service and remained helpful and courteous throughout your stay with us.
We will be sure to pass your lovely comments on to our food and beverage manager who will be thrilled with your comments.
We hope you will come back and visit us again soon.
Alexa Moran
Resort manager

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Reviewed 3 March 2014

My husband and I had a very relaxing time in fantastic surroundings.. The cottage we stayed in had been refurbished was excellent standard of accommodation , we are Diamond members and would recommend to other members. From reception , bar/restaurant cleaners we could not fault the staff .
James and Craig that ran the bar/restaurant were fantastic hosts and behind the scene's the chef and his help did meals that you would get in any Top Restaurant .
We will be back

  • Stayed: February 2014, travelled as a couple
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1  Thank Eileen006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 6 March 2014

Thank you for your lovely comments.
We are glad you had a lovely stay with us.
It is great to read our staff could provide you with a high level of customer services, we will be sure to pass on your comments.
We will look forward to your return visit.
Alexa Moran
Resort manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014 via mobile

Just returned from a 2 night stay and the whole place is immaculate and professionally run.
Our cottage was extremely comfy and was fully equipped with everything one should require. The cottage was very clean and perfectly located with loch view.
The restaurant served amazing food and the staff more than happy to assist and go out of there way to ensure an amazing evening.
What more can one say.
Great/fantastic and superb.
Can't wait to return.
Thanks to all!!

Stayed: February 2014, travelled as a couple
Thank Landscape100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at The Kenmore Club, responded to this reviewResponded 26 February 2014

Thank you for your lovely comments, we are glad you had a great stay.
We are happy to read that your apartment was well appointed and included everything you needed to ensure you had a great holiday.
We will be sure to pass your comments on to our food and beverage manager who are sure will be thrilled with your comments.
We hope you will return soon!
Alexa Moran
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kenmore Club

Address: Kenmore By Aberfeldy The Square, Kenmore PH15 2HH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Kenmore
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kenmore
Price Range: £37 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Kenmore Club 4*
Number of rooms: 61
Official Description (provided by the hotel):
The Kenmore Club is the perfect home away from home. Situated in one of the most picturesque Scottish villages, Kenmore is an area where visitors and residents are lulled by the calming waters of Loch Tay. Aside from being breathtakingly beautiful, the area is also quaint and picturesque. This is an area where street lighting is somewhat frowned upon, as residents prefer not to disrupt the light of the stars. The Kenmore Club's charming, cottage-style accommodations match perfectly with the local environment and allow you to feel completely at home. ... more   less 
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Also Known As:
The Kenmore Club Hotel Kenmore
The Kenmore Club Scotland

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