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Kenmore Hotel
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Reviews (965)
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All reviewsoldest inn in scotlandloch taywest wingpoets barrabbie burnsoverlooking the riverboars headveranda roombeautiful locationbuffet stylevenisontaymouth castlehot tubbit datedmain buildinglovely mealwaiting staff
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Reviewed 15 November 2013

We stayed on a 2 night DBB deal and the whole experience from start to finish was very enjoyable.Reception,Bar and Restuarant staff were all very friendly and spoilt for choice and good portions so well done to chefs as well.The building is full of character and well looked after by the owners.Stunning setting by the Tay and hopefully be back in the summer to enjoy it all over again.

  • Stayed: November 2013, travelled as a couple
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Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroraHotels, Personal Assistant at Kenmore Hotel, responded to this reviewResponded 22 November 2013

What a lovely review – thank you for your kind comments regarding your stay at the Kenmore Hotel & Luxury Lodges. We were delighted to read that you found every aspect of your stay to be perfect from the food to the building itself. I will pass all of your kind comments on to the team and we hope to welcome you back again soon.

Kind Regards Laura Barry, PA to the CEO, Aurora Hotel Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

We had room 4 small but clean but unable to have shower as electric shower was inadequate.
Evening meal very good with nice choices but cold buffet at breakfast very poor almost non existent but hot buffet very good .staff very helpful in particular manager excellent he had a smile on his face every time we saw him and had plenty of time to chat to residents.

Room Tip: Staff were helpful , we had room 4 but unable to have shower as electric shower was inadequate.evening meal was very good with good choices but cold buffet at breakfast Was very poor almost non existence but hot buffet good . Perfect manager had a smile on his face every time we saw him and had plenty of time to have a chat with residents.
  • Stayed: October 2013, travelled with friends
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Thank Honda28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroraHotels, Personal Assistant at Kenmore Hotel, responded to this reviewResponded 22 November 2013

Thank you for taking the time to share your experience at the Kenmore Hotel & Luxury Lodges. I was pleased to read that you enjoyed your meal within the Grill Room at the Kenmore Hotel and that you found the team to be helpful and friendly throughout your stay. We have taken all of your comments on board and have passed them on to the relevant team members. We hope to get the opportunity to welcome you back again.
Kind Regards Laura Barry, PA to the CEO, Aurora Hotel Collection

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Reviewed 6 November 2013

The reception staff couldn't have done more for us and were extremely helpful about local attractions. The hotel is old so the rooms are up and downstairs or across the road. Ours needed a bit of a refurbishment but was comfortable. Dinner was a little disappointing for this excellent hotel partly due to the lack of atmosphere in a plain restaurant and partly due to the uninspiring food which was also true of breakfast. The snug whisky bar made up for everything with its Robbie Burns originals.

Room Tip: In the hotel towards the back
  • Stayed: October 2013, travelled with friends
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Thank kirstine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroraHotels, Personal Assistant at Kenmore Hotel, responded to this reviewResponded 22 November 2013

Thank you for taking the time to share your experience at the Kenmore Hotel & Luxury Lodges. We were pleased that you enjoyed the poets bar in which the Robbie Burns poem is in. We have taken on board all of your comments and these will be passed on to the relevant team members. We hope to welcome you back again soon.

Kind Regards Laura Barry, PA to the CEO, Aurora Hotel Collection

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Reviewed 4 November 2013

We had another short break at the hotel. The staff were friendly and helpful. Dinner was great, with the sharing steak platter and sharing fruit fondue being perfect! The rooms are traditional with everything spotlessly clean. Breakfast buffet was nice. The beautiful setting is unbeatable!

  • Stayed: November 2013, travelled as a couple
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Thank berril2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroraHotels, Personal Assistant at Kenmore Hotel, responded to this reviewResponded 7 November 2013

What a lovely review – thank you for your kind comments regarding your Dining experiences at the Kenmore Hotel & Luxury Lodges. The team was very pleased that you chose to return to stay at the Kenmore Hotel again after a previous visit. The Kenmore Hotel has a relaxing atmosphere that provides a perfect place to relax away from a busy lifestyle. The food in the Grill Room is very good and I am delighted that you found this to be the case whilst dining with us. We hope to welcome you back again for a return visit.

Kind Regards Laura Barry, PA to the CEO, Aurora Hotel Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Stayed for two nights end October. From the welcome at the front desk to the departure my stay was comfortable and the food was absolutely brilliant. Could not have wished better for a real chill out weekend. Thanks to all for making it enjoyable. I will certainly be back, with company the next time.
The rooms in the main hotel are a tad "old fashioned" but very comfortable; if you want flat TVs and all the mod cons - then go to a Hilton or Marriott...oh, hang on, none of them in Kenmore....are there?? LOL ;-)

Room Tip: Rooms facing the street are fine and bright
  • Stayed: October 2013, travelled solo
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Thank TattieTam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuroraHotels, Personal Assistant at Kenmore Hotel, responded to this reviewResponded 7 November 2013

Thank you for taking the time to share your experience at the Kenmore Hotel & Luxury Lodges. I was delighted to read that you found your stay to be comfortable and that the highlight of your stay was the food served within the Hotel. We hope to get the opportunity to welcome you back again soon.

Kind Regards Laura Barry, PA to the CEO, Aurora Hotel Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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