This is our second visit and review this year. Whilst we didn't stay at the Carbis Bay Hotel this visit, we did have coffee at The Beach Cafe and lunch at The Shack, the new beach facillities built following the winter storms.
I love Carbis Bay Beach and the Hotel facillities, but again my gripe (as my previous review) is the poor customer service by staff! The costs were £7 for two coffees and £10 for a wrap or burger (no chips). Not cheap, but the location is superb, this is unfortunately let down by lacklustre service. Ok, it's August, it's busy, but PLEASE management, if you're going to charge these prices, can you please train your staff in customer service, courtesy, efficiency etc. all it appears, is young staff not sure what they're all doing, at times it was a shambles! - very amateur.More
- Free Wifi
- Free Parking