We have just returned from an overnight stay at this hotel. This was a gift from my daughter and we decided to upgrade to an Executive room for a small supplement. This was a good idea as we had a nice, spacious room with a balcony which would have been lovely to sit out in had the wind not decided to reach hurricane status!
Dinner was very good indeed. Service excellent, food choice and presentation first class. As a fussy eater, I asked for and got a change to my main course which was well appreciated. The Restaurant Manager was attentive and the evening most enjoyable.
My disappoint was with breakfast.
Not the actual food but why as a Travelzoo customer, was I asked to pay an supplement of £1.50 for a small glass of fruit juice?? I have stayed in countless hotels in the UK and abroad and I have never heard of this absurd supplement before. Why only Travelzoo customers?? If you want a particular fish for breakfast or maybe cheese for your dessert at dinner, I can understand that a supplement may be necessary but I think this is extremely mean. It left a sour taste after what was otherwise a nice break.
I also didn't appreciate being gawped at by staff whilst eating and finally, when people start to eat their cereal or fruit salad as in our case, please allow guests to finish and then clear their bowls away before plonking their full English on the table. Give us a chance!
Having said that, breakfast was perfectly acceptable and the table overlooking the golf course made for a pleasant experience.
I did query why only Travelzoo customers have to pay a supplement for a glass of juice and was told by Reception that she didn't really know but apparently this was the management's decision - what is that all about. Why not just increase the break by a couple of quid to absorb this ridiculous charge.
Oh and my husband thought the bath was dangerously slippery due to the lack of rubber mat or hand rail.
Would I come back - yes I would but would really like an explanation as to why fruit juice constitutes a supplement.
- Official Description (provided by the hotel):
- Standing in over 30 acres of peaceful, secluded grounds on the edge of the Cotswolds, the privately-owned Cricklade House offers a traditional, warm and friendly welcome for those in search of tranquility, comfort, good food and wine, with extensive recreational facilities. ... more less
- Reservation Options:
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- Also Known As:
- Cricklade House Hotel And Country Club
- Cricklade Hotel Country
- Cricklade House Wiltshire