We stayed at this hotel on a two night bed and breakfast deal, we booked a spa treatment before we arrived and the guy taking the booking seemed very untrained and was quite rude on the phone, we asked for email confirmation which never arrived, they claimed they sent it to the wrong email address, yet reservation email for stay came to right email. We did question this at check in and was directed to the spa, they eventually found the booking. When we were there my girlfriend went for her treatment and they could not find the booking, this caused unneccessery stress, once they had found it she had her treatment which she said was great, on payment there was confusion about us being on a spa break which was sorted out. Then on the sunday before we left we booked a facial, the staff again were rude and very condesending because we werent on a spa break, my girlfriend asked for a robe whilst she waited for her £40 facial and was flatly refused. At this hotel book a spa break or expect to be treated with contempt.
- Official Description (provided by the hotel):
- The Cambridge Belfry is located in Cambourne in Cambridgeshire. It is only a short distance from many major road networks including the M1 and A1. The hotel is oh so close to the famous city of Cambridge, so whether you fancy punting on the river or a tour of the famous University, you'll be there in no time at all. The hotel has 120 bedrooms, a state of the art leisure club, a relaxing spa and 8 meeting and conference rooms. Take advantage of the sophisticated meeting rooms equipped with the latest technology to help your meetings run smoothly.When it comes to dining, you can enjoy seasonal specialities that the talented Chefs create overlooking the lovely, edge-of-the-village lakeside view. ... more less
- Reservation Options:
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- Also Known As:
- The Cambridge Belfry - a q Hotel Cambourne
- Cambridge Belfry Cambourne
- The Cambridge Belfry - A QHotel Cambourne, Cambridgeshire