We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Could have been excellent”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Niedersteinbach
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Hotel Restaurant Cheval Blanc
Certificate of Excellence
Yorkshire, England
Level Contributor
420 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
“Could have been excellent”
4 of 5 bubbles Reviewed 6 August 2013

Reserved 6 nights on demi pension to be told on the first night that we could not eat on the terrace and had to eat between 7-7:30 pm in the breakfast dining area- not as a la carte guests and other diners on the terrace or in the main dining areas ( and dine at any time).Not dealt with well by the hotel. We were not aware until our arrival and it was disappointing. Dined a la carte on the first night so we could eat outside. Excellent food and ambience.Wine is reasonably priced.Other nights tried demi pension inside- no choiuce of menu unlike other hotels experienced but what we had was VERY nice.Our room was not big but adequate and it overlooked the pool. It would have been good to have a fan and tea/coffee making in the room.Furnishings;linen etc of good quality.The bathroom was fine and the walk in shower excellent. All staff very friendly and efficient. The pool was great on the very hot days we were there and could usually get a sun lounger- pool towels provided.There was also a pool table and other activities.They even have a resident boar and chickens.Neidersteinbach is well placed to visit other places such as Wissembourg as well as wine cellars.The village is small and quiet but with walks in the village and in the surrounding area.

Room Tip: Ask for a higher floor
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greecophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHRISTINE Z, Responsable réception at Hotel Restaurant Cheval Blanc, responded to this review, 9 August 2013
Dear Traveller, we are very happy that you stayed with us on your last trip and that you enjoyed the dining experience. All the other organisation points regarding the improvements that need to be made have been taken into serious consideration. I do hope your will give us another opportunity to welcome you back again in the future. Christine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

169 reviews from our community

Traveller rating
    117
    48
    2
    2
    0
See reviews for
32
99
2
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 19 October 2012

We have just returned from our third stay at this heavenly haven. Rooms are comfortable, elegant and spacious. The staff are beyond kind and caring and the food is truly and consistently superb. Our cassoulet of cepes to start followed by roast pheasant I doubt could be bettered anywhere in the world.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anchovy53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 17 September 2012

We stayed at the Cheval Blanc for 2 nights in September. What a gem we found! The hotel is in a small village just a few kilometers from the German border. It is the ideal place to get away from the rat-race for a few days and to re-charge the batteries. Just outside the hotel you can start hiking in the forests to 4 castle ruins within 4 hours. Our room was perfectly clean and had all you need. But the best of course was the food. Simply outstanding and still at a reasonable price. And you notice the Cheval Blanc is a family business. There is always a very personal touch to the service and a smile from the staff. Will definitely return.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manfred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 April 2012 via mobile

I've eaten at this hotel twice, the first time at a wedding banquet in 2010, and for dinner with three colleagues in 2012. On both occasions, I very much enjoyed the food. For the banquet, there was a seemingly nonstop flow of dishes for starter to dessert.

The most recent visit was a quiter affair, ordering straight from the menu. Again, the food was excellent. I had a steak carpatchio, whereas my colleagues had game and steak. Food was well prepared and served, and the staff were extremely friendly (although one of my colleagues is effectively a local and known to the staff -maybe this made a difference?)

The only downside was the cost. Dinner for 4 with a couple of nice bottles of wine was EUR 188. I think the price shock comes from me being Australian, and finding everything in Europe expensive, so price should not put people off from visiting.

Stayed March 2012
Helpful?
2 Thank TheAstronomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

We had a four day half-board package for Christmas - we had a thoroughly enjoyable and restful time and it was extremely good value for money. Despite being an extremely busy time for the hotel, we found the staff helpful and friendly. It exceeded our expectations both for accommodation - quiet, clean, and with fridge, wifi and safe everything we wanted - and dining - the quality, quantity and variety of the food was exceptional - overall excellent value and service.

Room Tip: If you like peace and quiet - go for the Villa (I can't say about the other rooms)
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AandJ2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
186 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 9 November 2011

This is a very nice hotel in a great setting in a valley surrounded by trees. The hotel is very well equipped and the rooms very nice. My only complaint ws that I had ordered a business stay package but confusion of languages meant that I was a la carte (in a separate restaurant). Nonetheless the restaurant and food were excellent. The only problem was that I was now charged more for the room alone than the whole package! However the meal was so good it was worth it. I would definitely stay there again.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 31 August 2011

We booked two nights at the Cheval Blanc on our way back from Italy to the UK with our two children (4 and 8) and were completely enchanted. We had an apartment room in the "Villa" with two bedrooms and a bathroom (no sharing a room with the children – brilliant!), which was perfect. The hotel underplays its child-friendliness online. There is so much for the children to do – table tennis, mini golf, garden chess, table football, and of course the pool. There is a big lawn for running around on, as well as a see-saw, slide, roundabout and swing. At dinner, the children were brought a little box of goodies to play with and their meals (from the Children's menu) were "proper" food – mini versions of the food adults like to eat. And delicious, to boot! The family were friendly, welcoming and helpful.

Breakfast was fantastic (no lunch needed!) and dinner for the adults simply yummy.

Niedersteinbach is about as sleepy a village as you can imagine, but beautiful with amazing forest walks.

We loved it.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank FamilyoffourBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Niedersteinbach
4.1 mi away
Auberge du Cheval Blanc
2.6 mi away
Landhotel Zur Wegelnburg
Landhotel Zur Wegelnburg
#1 of 1 in Schoenau
4.0 of 5 bubbles 13 reviews
4.2 mi away
Hotel Au Heimbach
Hotel Au Heimbach
#2 of 2 in Lembach
3.5 of 5 bubbles 41 reviews
Show Prices
Show Prices
Show Prices
9.2 mi away
Hotel Le Moulin
Hotel Le Moulin
#1 of 1 in Gundershoffen
5.0 of 5 bubbles 172 reviews
10.2 mi away
Moulin de la Walk
Moulin de la Walk
#1 of 5 in Wissembourg
4.5 of 5 bubbles 91 reviews
9.0 mi away
La Source des Sens
La Source des Sens
#1 of 2 in Morsbronn Les Bains
4.5 of 5 bubbles 311 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Restaurant Cheval Blanc? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Restaurant Cheval Blanc

Property: Hotel Restaurant Cheval Blanc
Address: 11 rue Principale, 67510 Niedersteinbach, France
Region: France > Grand Est > Bas-Rhin > Niedersteinbach
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Niedersteinbac...
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Restaurant Cheval Blanc 3*
Number of rooms: 29
Official Description (provided by the hotel):
Since 1924, members of the Zinck family have shown a traditional and hospitable weclome to our guests in a warm and friendly environment. Niedersteinbach is the Heart of the National Park of the Northern Vosges, The Family hotel of 29 rooms with swimming pool, mini-golf, sauna, wellness, golf.. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing