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“You will get disappointed for sure!”
Review of Hotel Hotu Matua

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Hotel Hotu Matua
Ranked #14 of 16 Hotels in Hanga Roa
Reviewed 23 October 2013

We were unfortunate to have our hotel reservation being changed to this hotel, Hotu Matua.
The hotel is located outside of the city at Easter Island, about 30 min by walk to the main street. Not a long distance, but problematic when the hotel does not even sell bottled water (nor food), and you must go to the city to buy this and other basic items as well!!
The hotel is from the 70's and have not been renovated since then. All interior is old or broken, the pool area is dirty and the pool is green of bad water.
We had to change rooms three times in order to get a fairly decent room with a working toilet and shower, and being able to close the front door. The room was really bad, but better than the rest of the rooms... :-(

The bed, linen, pillows, and the floor was so dirty that you would get your feet black of dirt even when walking a couple of meters from bathroom to the bed. Even after extra cleaning of the rooms, the floor was really dirty.
Beside this, there were both ants and cockroaches in the room (and in the bed and in our bags and clothes). We got a bottle with "Radar" when we complained about it...

Do not stay at this hotel!!! And if you get "transferred" due to overbooking, demand to be richly compensated in doing so!


  • Stayed: March 2013
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9  Thank Patrikru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 39 reviews

Reviewed 10 February 2009

We stayed at this hotel and despite being warned about how bad it was I still was not fully prepared for what greeted me. The rooms although large are horrendous with sheets as old as time and the worst bathroom I have ever seen. All rooms were infested with ants and cockroaches. No air condtioning and the thing that really made me laugh is that there is no such thing as an alarm call as the walls are so incredibly thin that as soon as one person wakes up, the whole block is up.
I have no objection to a basic hotel room but this was oddly furnished with ancient bunche of dusty fake flowers and dirty looking rugs on the floor (these could at least be placed over the drains to try and limit the entrance of roaches.) Doors did not lock and the place was unclean. Honestly if I was returning to the stunningly beautiful Easter Island I would prefer to stay in the campsite on the island than this hotel.
I was there on business and not paying the extortionate price but please for goodness sake if you are on honeymoon or a special trip please do not consider this hotel.

  • Stayed: January 2009, travelled on business
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10  Thank NadineBaggott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2009

I had booked into another hotel, but it was overbooked and I was put into the Hotu Matua and assured that it was an upgrade to a five-star hotel. I have no doubt that this hotel was once five-star in the distant past. It is a sprawling property near the airport, but the rooms are small. It has a swimming pool that is small but clean and gardens that, no doubt, were once beautiful but are now somewhat neglected. I was put into a room that smelled of mold and mildew, and when I opened the bathroom door, my lungs started to close up from all the black borders on the floor and walls. When I asked if I could have a room in which I could breathe, I was immediately given another room that was a great improvement, though it still smelled of mildew. There is no air conditioning, though I had a rusty fan. The sheets were threadbare, and there was no matress pad. The room was not clean, and it was cleaned only once during the five days that I was there; even then, it was not cleaned well enough to remove the flecks of toilet paper on the floor or the cracker crumbs that attracted hordes of tiny ants. There were mosquitoes, too. When I needed clean towels, I had to ask for them. After the first night, I had no hot water. There was seldom anyone in the office, and my second room did not have a telephone. Only the owner speaks a little English, but the two other workers I met understood my Spanish and were very kind and helpful. The Continental breakfast was adequate and the dining room relatively clean. A full breakfast costs $20.00 and lunch and dinner cost $28.00 each. A single room costs $120.00 per night. The hotel is located on a dirt road about 20 minutes from the village. All in all, the hotel was not very good, but I was told by others that it is not that bad for Easter Island.

Stayed: February 2009
2  Thank WebsterWaco_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2008

The Hotel is quite old and the rooms are without air condition, they just have a fun. The rooms are big but not clean, the sheet seems to have many many years. The shower (in a bathtube) is just a pipeline from the wall and its hard to mix hot and cold water. The swimming pool is not very clean (we didnt dare to swim in it).
The butter they gave us for breakfast was probabaliy the cause of the diarrhea me and my wife had.
We spent 3 long nights and we were very happy to leave.
The only good thing is that it is close to airport so it easy to go away :)
The price in the reception say 150USD for a single and 180USD for a double........seems quite too much for this place, we booked a package so we dont really know how much we payed exactly.

Please dont go.......

  • Stayed: February 2008, travelled as a couple
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3  Thank davigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: todas las habitaciones son iguales
See more room tips
  • Stayed: January 2017, travelled with friends
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Thank PARS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

  • Stayed: November 2017, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank patri1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017
Google Translation

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank valentinaal570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hotu Matua

Address: Avenida Pont, Hanga Roa, Easter Island, Chile
Region: Chile > Easter Island > Hanga Roa
Amenities:
Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 16 Hotels in Hanga Roa
Price Range: £45 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Hotu Matua 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Hotel Hotu Matua Easter Island/Hanga Roa

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