We were unfortunate to have our hotel reservation being changed to this hotel, Hotu Matua.
The hotel is located outside of the city at Easter Island, about 30 min by walk to the main street. Not a long distance, but problematic when the hotel does not even sell bottled water (nor food), and you must go to the city to buy this and other basic items as well!!
The hotel is from the 70's and have not been renovated since then. All interior is old or broken, the pool area is dirty and the pool is green of bad water.
We had to change rooms three times in order to get a fairly decent room with a working toilet and shower, and being able to close the front door. The room was really bad, but better than the rest of the rooms... :-(
The bed, linen, pillows, and the floor was so dirty that you would get your feet black of dirt even when walking a couple of meters from bathroom to the bed. Even after extra cleaning of the rooms, the floor was really dirty.
Beside this, there were both ants and cockroaches in the room (and in the bed and in our bags and clothes). We got a bottle with "Radar" when we complained about it...
Do not stay at this hotel!!! And if you get "transferred" due to overbooking, demand to be richly compensated in doing so!
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- Also Known As:
- Hotel Hotu Matua Easter Island/Hanga Roa