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“Not our cup of tea”
Review of Tupa Hotel

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Tupa Hotel
Ranked #6 of 33 Hanga Roa B&B and Inns
Helsinki, Finland
Level 4 Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not our cup of tea”
Reviewed 4 November 2012

This is a well located but tired hotel that does not live up to the fantastic sightseeing experience that this unique island offers. The garden room that we had was although clean very gloomy and dank with only the very basic of amenities. There was nothing welcoming about it at all.I can understand that it is difficult to get building and decorating materials to this remote location and that redecoration can be a problem. However altering the excessive length of the curtains to fit the windows should be an easy job that just seemed too much trouble to be done. The breakfast was adequate and the lounge and sunny veranda were a plus. Sorry Tupa you just didn’t do it for us and I don’t think we did it for you either judging by the lack of farewell that we got.

Room Tip: Seaview rooms may not be so gloomy
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tupahotel, Director of Sales at Tupa Hotel, responded to this review, 25 November 2012
Hello Stephen,
Thank you for your comments. We will work on improving our Garden view rooms more, as well as altering the curtains to make the room more comfortable. I apologize that you did not receive a fond farewell. We will speak to our staff about this issue.

In all, we are happy you were able to make it to our small corner of the world, and thankful that we had the pleasure to serve you while you were here. We hope to see you again one day.

Best,
Mata'u
Tupa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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English first
Sao Paulo, SP
Level 6 Contributor
101 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 21 October 2012

The Tupa Hotel was a thoroughly pleasant place to spend six nights on Easter Island at. Friendly and efficient multi-lingual staff were always on hand to help out with enquiries, bookings and sightseeing suggestions etc, as well as to provide free airport transfers. The public areas of the hotel might indeed benefit from a lick of paint here or there, but the place is so pleasant that it doesn't really register.

The location is on elevated ground giving fantastic views north-eastwards across to Hanga Roa harbour, the Tahai moai complex (easy walking distance and a great place to watch the sun set from) and the volcanic hills beyond. It is also within 2-10 minutes walking distance of a host of good restaurants, plus car rental offices, the post office etc. The rooms (mine was the slightly more expensive "ocean view" with nice private patio area) are large, airy and spotlessly clean, though free of frills like TVs or fridges (not really what I wanted/needed of Easter Island). The bed was really comfortable and I slept really well there. The bathroom was new and large and there was no problem with the hot water supply. Living in Brazil, where we rarely have bath tubs, it was a real treat to have one and to have a good soak after each day's wanderings. The breakfast was also good, with a good variety of fresh fruit, cake, bread (bring your own jam/spread - this is allowed by customs though do declare it) and crepes. There is also a pleasant garden area looking out to see with chairs and tables to one side.

I absolutely loved Easter Island - it's truly beautiful, fascinating and rewarding. I would say 4-6 days is about right to take in the expanse and spirit of the place, as well as it's wide array of of great sites to visit. I got my own vehicle which gave me complete freedom to potter about and explore at will. The Tupa Hotel was also a great choice and the place I would stay at if I returned again.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank desertnomad68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level 5 Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 September 2012

Tupa Hotel is a motel close to town overlooking the ocean. The public areas of the hotel are in serious need of updating but the rooms are comfortable and clean. The bathroom is modern and water pressure is great.
The breakfast is adequate. The best part of the hotel is the reception staff, especially Zoe, who booked all tours and shows and gave great advice about restaurants and the town of Hanga Roa. The hotel is located a five minute walk from the center of town down a dirt road but the area seems very safe and we never felt uneasy even after dark.
All in all, the hotel is a good choice considering the remoteness of the island.

Room Tip: Rooms closest to the lobby get free wi-fi.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CTJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haarlem, The Netherlands
Level 6 Contributor
117 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 4 September 2012

The Tupa Hotel is situated a few minutes from the main road in Hanga Roa. We were picked up from the airport (almost within town) and got a short tour through Hanga Roa which was quite useful. The (son of the) owner gave us some information about tours, car and bike rental and the interesting spots on the island when we arrived at the hotel.
Our room was big and had quite a nice view on the shoreline (beautiful cliffs). The beds were good and the bathroom was old but everything was working (we got this room because in another room something was broken in the bathroom).
The breakfast was good, with toast, cake, pancakes and fresh fruit.
The wifi signal was strong enough for basic internet use and skype, but you had sit in the reception area for a proper signal.
A little bit strange about this hotel is that on entering it you pass some big (conference) rooms and a bar area which are not used. There are also no signs at the front of the hotel indicating that this is the Tupa Hotel. This creates a somewhat strange atmosphere.
Considering the general price level at Easter Island, the hotel has reasonable rates. But it is still expensive for the quality you get.
We recommend to book this hotel, but it needs to do some serious maintenance in the next few years.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelloMister4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon, Massachusetts
Level 6 Contributor
254 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 2 September 2012

I picked the Tupa after reading the other reviews here. I stayed in a triple with my son and sister. The rooms are basic and the bathrooms worn but it was just a place to sleep and use as a base for our trip and for that it served its purpose The ocean view was spectacular and we loved sleeping to the sound of the waves. I liked that it was close to town but not in the center where I heard other hotels have the loud noise of cars and motorcycles to deal with. Staff was very nice and check-in was very easy after the long flight.

Stayed August 2012, travelled with family
Helpful?
Thank Ghiatrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 6 Contributor
382 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 5 August 2012 via mobile

Rooms are really basic. Facilities like TV and wifi (very low speed) are only available in lobby. But that is not actually what you going to Easter Island for :)
It is a 2-3 star accomodation, simply furnished and a bit aged. Also there are sometimes problems with hot water: u should give it time to get hot running water and it anyway in most cases will not be warm enough.
Really good points are: location- super close to ocean shore and main street and breakfast's not bad: it's simple as well, but with some very good stuff like sweet caramel pancakes.
So, i would recommend it as an O.K. Budget place.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trubo4ka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte, MG
Level 6 Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 12 June 2012

I stayed at this hotel in June 2012 with my girlfriend.
We were picked up at the airport by the hotel staff, a very friendly woman called Malena welcomed us with a wreath of flowers and an amazing juice when we got to the hotel. The facilities are not luxurious and you should not expect international standards, but it is totally fine for the price we paid and I guess it is one of the best options on the island, based on what I saw and heard from other people staying at other places. The location is amazing, one block from the main street and with great ocean views. We were quite lucky and got a better room with ocean view than the one we booked, since they apparently had problems with the key to the original room.

Their breakfast was top-notch for the island standards and deserves a dedicated paragraph: everything very fresh, served through an all-you-can-eat buffet in a very cozy dining room where local music is played, making a really nice atmosphere.

A couple of things they could improve:

- internet access is only available in the lobby, and the connection is very slow. Nevertheless, you should consider that you are in one of the most isolated places on Earth, where internet speed is certainly not one of the priorities.

- the bathroom was not very nice, in opposite to the room. The window could not be opened and after we took showers the steam needed quite long to dissipate.

...but overall, I strongly recommend this place!

  • Stayed June 2012, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J_Guilherme_R_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tupa Hotel

Property: Tupa Hotel
Address: Sebastian Engler s/n, Hanga Roa, Easter Island n/a, Chile
Phone Number:
Region: Chile > Easter Island > Hanga Roa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 33 B&Bs / Inns in Hanga Roa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Tupa Hotel 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
Tupa Hotel sits atop a small hill looking out over the West coast of the island and the town of Hanga Roa. Free WIFI is available in the lobby of the hotel. A free polynesian breakfast buffet is offered daily in the ocean view dining room. The hotel is located in a quiet area, one block from the main street and within 5 minutes walking distance to restaurants, shopping, and the coast. Please provide flight information in order to receive a FREE transport to the hotel from the airport Mataveri. Tours, car rentals, and other activities can be arranged at the reception desk. Mataveri airport (IPC) and Pea Beach are less than 1km away. Sebastian Englert Museum and the Tahai Archeological Complex are about 2 km away. Tupa Hotel offers 3 types of rooms: Ocean View, Garden View, or Budget. All guest rooms come with private bathroom, free daily breakfast, and daily room service. Ocean View and Garden View rooms have ceramic floors and include a patio. The most affordable option is the Budget Rooms, which are somewhat smaller than the others and have restricted views. For a real treat, book one of the ocean view rooms.Double occupancy rooms can be arranged with 2 twin beds or 1 matrimonial bed. Please indicate which bed type you would prefer at the time of reservation. ... more   less 
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Also Known As:
Tupa Hotel Easter Island/Hanga Roa

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