I booked, confirmed the reservations 3 days before arrival and when my friends and I got to Easter Island it was hell. We had to beg for shuttle, since the guy didn´t have our names and when we finally got to the hotel front desk they said we cancelled the reservation and there´s nothing for them to do since there were no vacancy.
And even after they found the reservations - and our confirmations - they did´t say sorry or anything. They just didn't care.
A despicable hotel and a [--] service.
- Official Description (provided by the hotel):
- Tupa Hotel sits atop a small hill looking out over the West coast of the island and the town of Hanga Roa. Free WIFI is available in the lobby of the hotel. A free polynesian breakfast buffet is offered daily in the ocean view dining room. The hotel is located in a quiet area, one block from the main street and within 5 minutes walking distance to restaurants, shopping, and the coast. Please provide flight information in order to receive a FREE transport to the hotel from the airport Mataveri. Tours, car rentals, and other activities can be arranged at the reception desk. Mataveri airport (IPC) and Pea Beach are less than 1km away. Sebastian Englert Museum and the Tahai Archeological Complex are about 2 km away. Tupa Hotel offers 3 types of rooms: Ocean View, Garden View, or Budget. All guest rooms come with private bathroom, free daily breakfast, and daily room service. Ocean View and Garden View rooms have ceramic floors and include a patio. The most affordable option is the Budget Rooms, which are somewhat smaller than the others and have restricted views. For a real treat, book one of the ocean view rooms.Double occupancy rooms can be arranged with 2 twin beds or 1 matrimonial bed. Please indicate which bed type you would prefer at the time of reservation. ... more less
- Reservation Options:
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- Also Known As:
- Tupa Hotel Easter Island/Hanga Roa