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“Wonderful hotel! Stay here! ”
Review of Hare Boutik

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Hare Boutik
Ranked #3 of 16 Hotels in Hanga Roa
Certificate of Excellence
Reviewed 1 September 2014 via mobile

We were absolutely blown away with this hotel in every way. The service was exceptional- very friendly and personal and we felt we built up a great relationship with all of the staff in just a few days. It truly was like going to someone's house which is the motto of the hotel. The rooms were incredibly clean, comfortable and luxurious and the terrace was such a bonus. We stayed in a house high up on the hill and so had a great view of the sea. We had a communal room next to our main bedroom which we shared with another couple, which was an unusual concept but it worked well. The restaurant served truly delicious food and they were so accommodating for our wedding anniversary with champagne and flowers sent to our room. It's in a great location, so close to the airport and town. The reception was so helpful, organising any transport we needed and massages and everything else. We took a quad bike around the island which was so fun! (WARNING: you need a ticket to get into some of the sites in the national parks so PURCHASE THESE AT THE AIRPORT as they don't sell them at the sites, which is really annoying!) Honestly, it may be expensive but it is so worth staying at this hotel! All of the rooms are houses built into the hill with little walkways between and the pool is lovely too! Can't recommend this place enough. We didn't want to leave!

Stayed: September 2014, travelled as a couple
4  Thank ELondonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 5 November 2014

Dear ELondonTraveller,
Thank you very much for sharing your experience at Hare Noi with other travelers via TripAdvisor.
We are pleased to know that your stay was enjoyable and we have exceeded your expectations. We are also glad that you could enjoy the comfortable rooms with amazing views to the ocean and garden, the breakfast, the swimming pool, the hikes and the exquisite cuisine with traditional ingredients that transform each lunch in a ritual.
In Noi Hotels we want our guests to live a unique experience, with details that make your stay unforgettable for example with flowers and champagne for their anniversary.
We will forward your comments and compliments about the quality and service to our staff. This is a hallmark of all hotels of the Noi Hotels chain, which makes us unique. You can check this by visiting them in outstanding destinations where they are located: Noi Casa Atacama in the Atacama Desert, Noi Vitacura in Santiago, Noi Puma Lodge in the middle of the Andes Mountains, Noi Índigo in Patagonia, Crusoe Island Lodge in the Juan Fernández archipelago and Noi Centro de Ocio in Chiloé.
We hope to see you soon

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88 - 94 of 240 reviews

Reviewed 19 August 2014

We loved the Hare Noi and, indeed, the whole of Easter Island. The staff were utterly charming and nothing seemed too much bother for them. They were always ready with large umbrellas when we returned from trips (it poured with rain during our stay) and very helpful with our many questions.

The food here is just wonderful! The restaurant served a good breakfast by Chilean standards but the food available for lunch and dinner was superb, with plenty of fresh, local fish alongside tasty steaks. The ceviche in particular is some of the best I've ever had.

Rooms are in charming little 'houses' and we had one at the top of the hill with a beautiful view towards the sea. It was spotlessly clean and the bed was very comfortable. It's a very damp island, so be prepared for the fact that getting anything dry is difficult, but we felt cosy and snug in our room. The hot water took a while to come through, but was plentiful once we got the hang of it.

We had a simply wonderful guide who was obviously passionate about his island and we learnt so much from him. The sites are fascinating and we never felt rushed. The guide (Meha, I believe his name was) even happily took us into town to mail our postcards at the end of the day. We also went and saw him in a dance show at Kari Kari on our last night - thoroughly recommended.

A great hotel on Easter Island.

  • Stayed: August 2014, travelled as a couple
    • Location
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5  Thank R_and_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 5 November 2014
Google Translation

Estimado R_and_H,
Muchas gracias por compartir su experiencia en Hare Noi con otros viajeros a través de TripAdvisor.
Estamos muy contentos que usted y su pareja hayan podido venir a visitarnos desde Inglaterra. Nos alegra mucho escuchar que juntos disfrutaron de los cómodos Hares con espectaculares vistas al mar, de las excursiones con guias locales, que hacen de la excursión un ritual increíble e inolvidable y por supuesto, de la gastronomía de alto nivel del restaurante Motu Umanga al desayuno, almuerzo y cena.
Enviaremos su comentario y felicitaciones a nuestro personal, ya que entregar un servicio de primera calidad es una característica distintiva de todos los hoteles de la cadena Noi Hotels, que nos hace únicos. Puedes comprobarlo visitándolos en los exclusivos lugares donde se encuentran: Noi Casa Atacama en el desierto de Atacama, Noi Vitacura en Santiago, Noi Puma Lodge en medio de la Cordillera de los Andes, Noi Índigo en la Patagonia, Crusoe Island Lodge en el archipiélago Juan Fernández y Noi Centro de Ocio en Chiloé.
Esperamos verlo pronto

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Reviewed 27 July 2014

We spent 5 days at HARE NOI and had a bungalow with 2 rooms for 4 adults.
From the minute we stepped onto the property we knew we had made the right choice here in Easter Island.
Sebastian and the staff at reception were professional and warm in their delivery of information and check in. We soon realized that this treatment would be a constant feature of our stay!
There simply was not anything they would not do to guarantee a wonderful time for the family on this lovely island.
To say they went above and beyond is an understatement.
The restaurant was great and as a result we had most of our meals here.
If Easter Island is on your radar this is the place to stay!

Room Tip: The highest bungalow on the hill has particularly great view.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Angeladea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 31 July 2014

Dear Angleadea,
Thank you very much for sharing your experience at Hare Noi with other travelers via TripAdvisor.
We are very happy to read your comments and know that you and your family had such a good stay with us and enjoyed all the wonders that Rapa Nui has to offer.
As you mentioned, the hotel consists of Hares, which have separate bedrooms but share a common area, ideal for sharing with other travelers the experiences in Rapa Nui.
We are glad that you were able to enjoy the restaurant Motu Umanga , where the best international cuisine with typical local ingredients are mixed.
We will send this comment to the Hare Noi staff so they know that they are delivering a high quality service. This is a hallmark of the Noi Hotels hotel chain, and we invite you to prove it for yourself by visiting them at the outstanding destinations where they are: Noi Casa Atacama in the Atacama Desert, Noi Vitacura in Santiago, Noi Puma Lodge in the heart of the Andes Mountains, Noi Índigo in the Chilean Patagonia, Crusoe Island Lodge in the Juan Fernández archipelago and the newest one, NOI Centro de Ocio in Chiloé.
Best

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Reviewed 8 July 2014

Pros:
• Just few minutes drive from the airport and main street
• Beautiful property in a peaceful area
• Great food
• Friendly staff
• Clean, comfortable room

Cons:
• I booked a room two days before arrival via booking.com, but for some reason their reservation system didn’t register it and when I arrived the hotel was ‘closed’ due to zero occupancy. Luckily the situation was resolved by late afternoon, but I highly recommend confirming your booking directly with the hotel just in case.
• Wi-Fi is extremely slow and unreliable, but not sure if high-speed internet is available anywhere on the island

Stayed: June 2014, travelled solo
1  Thank BlueJourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 31 July 2014

Dear BlueJourney,
Thank you very much for sharing your experience at Hare Noi with other travelers via TripAdvisor.
We are pleased that after the inconvenience of booking you had a good stay, that you enjoyed the hotel's location, the Hares and incredible cuisine featuring typical local ingredients, making each meal a unique experience.
Regarding to the booking point, we sent your comments to the operations department to see what happened and they told us that this case was an exception due to a system error and ask the relevant apologies.
We will send this comment to the Hare Noi staff so they know that they are delivering a high quality service. This is a hallmark of the Noi Hotels hotel chain, and we invite you to prove it for yourself by visiting them at the outstanding destinations where they are: Noi Casa Atacama in the Atacama Desert, Noi Vitacura in Santiago, Noi Puma Lodge in the heart of the Andes Mountains, Noi Índigo in the Chilean Patagonia, Crusoe Island Lodge in the Juan Fernández archipelago and the newest one, NOI Centro de Ocio in Chiloé.
We hope to see you soon

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Reviewed 16 June 2014

The location is not bad as it is actually on the way to the main attractions of the island. The facilities are nice with great view, except two things. First, there are no A/C for all the rooms. If you open the doors and windows you might let the mosquitos and the bugs to enter uninvited. I was bitten and I was not really happy about it. I would recommend the management to install screens for the windows and the porch door. The share-living room in the middle is under utilized. I really think the management should expand the room into a small suite by removing the common area. The second gripe I have is the breakfast. I wish there were more choices. The breads were cold and it seems the chef was always running behind. Other than shortcomings, the staffs were generally friendly, but I feel they would be more friendlier if you speak Spanish.

Room Tip: Room 6 has the view of the sunset.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank grant3ni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 17 July 2014

Dear Grant3ni:
Thank you very much for sharing your experience at Hare NOI with other travelers via TripAdvisor.
We want to thank you for taking the time to write this review and tell us your opinion on what you experienced when you visited us in Rapa Nui. We sent your comment to operatios staff so that they are aware and can take appropriate action.
We hope this experience will not prevent you of visiting us again, either once again in Hare NOI or any of our other hotels in the NOI Hotels chain, all located in outstanding locations: NOI Casa Atacama in the Atacama Desert, NOI Vitacura in Santiago, NOI Puma Lodge in the Andes Mountains, NOI Indigo in the Patagonia, Crusoe Island Lodge in the Juan Fernandez archipelago and the new NOI Centro de Ocio in Chiloé.
We hope to see you again

Report response as inappropriate
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Reviewed 17 May 2014

There are a few good choices for places to stay on Easter Island, but I am confident that Hare Noi is at the top of the list. A wonderful mix of outstanding service and natural beauty (incorporated into the rooms and restaraunt). Rooms were clean and comfortable. Staff accomodated all of our needs. Restaraunt on propoerty was convenient and delicious. Hope to make it back.

  • Stayed: April 2014, travelled with family
    • Value
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1  Thank ozdess9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 17 July 2014

Dear Ozdess9
Thank you very much for sharing your experience at Hare NOI with other travelers via TripAdvisor.
It makes us happy to know that you and your family had such an enjoyable stay with us and were enchanted by the magic that Rapa Nui offers.
As you mention, the rooms are the perfect combination of size and view, so they are perfect for relaxing after a long day touring Rapa Nui.
We will send your comment to the staff for Hare Noi are aware, because delivering a high quality service is very important to us, and if we are achieving that goal, we must make it known. The quality of service is a hallmark of all the hotels in the NOI Hotels chain and we invite you to check yourself in any of our properties, all located in outstanding locations: NOI Casa Atacama in the Atacama Desert, NOI Vitacura in Santiago, NOI Puma Lodge in the Andes Mountains, NOI Indigo in the Patagonia, Crusoe Island Lodge in the Juan Fernandez archipelago and the new NOI Centro de Ocio in Chiloé.
See you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Nice hotel (few rooms). Personal attention.
Rooms are SPACIOUS and VERY comfortable with nice view. Must is the TERRASSE for drinking a PISCO at night.
Personal at reception if helpful. Cook is really GOOD (tuna in sesame is a must).
Breakfast is OK but could be improved with a better service and attention (of you're late, you will miss fresh fruits !).
Experience is great.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
1  Thank Christophe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noi H, Gerente at Hare Boutik, responded to this reviewResponded 17 July 2014

Dear Christophe,
Thank you very much for sharing your experience at Hare NOI with other travelers through TripAdvisor.
We are very glad to hear that your experience was that good, that you could enjoy the comfortable rooms, the beautiful view we have from the Hares and incredible the cuisine with own ingredients that makes every meal special.
What you described about the service at breakfast is an unusual situation in our hotels because we are famous for delivering a good service, as we could see during your stay. We will send this comment to the hotel staff so they are aware and can see what happened.
Anyways we want to invite you and the whole family to visit our other hotels from the NOI Hotels chain, which are all located in outstanding destinations: NOI Casa Atacama in the Atacama Desert, NOI Vitacura in Santiago, NOI Puma Lodge in the Andes Mountains, NOI Indigo in the Patagonia, Crusoe Island Lodge in the Juan Fernandez archipelago and the new NOI Centro de Ocio in Chiloé.
Best

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Additional Information about Hare Boutik

Address: Av. Hotu Matua s/n, Hanga Roa, Easter Island, Chile (Formerly Hare Noi)
Region: Chile > Easter Island > Hanga Roa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 16 Hotels in Hanga Roa
Price Range: £250 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hare Boutik 4*
Reservation Options:
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Also Known As:
Hare Boutik Easter Island/Hanga Roa

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