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“A great place to relax and slow down” 4 of 5 bubbles
Review of Santa Marina Plaza

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Santa Marina Plaza
Ranked #5 of 31 Hotels in Agia Marina
Certificate of Excellence
Kauhava, Finland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“A great place to relax and slow down”
4 of 5 bubbles Reviewed 14 July 2013

My wife and I spent a week in Santa Marina Plaza on 28th June - 5th July 2013. The room was tidy, cool (air conditioning! :D) and the view was awesome. The personnel was friendly and professional, as well in reception as in the restaurant. The food was good (you tend to gain extra weight, because you can't help eating too much ;) The hotel is situated well near the beach, a good place for a morning run. The absence of under 16 year old children makes the pace of life slower and atmosphere quiet and relaxed. A great place to spend a second honeymoon.

Room Tip: Rooms in the higher floors have a view to the sea.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Tommi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
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English first
Colchester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

My wife and I chose the Santa Marina Plaza Hotel based partly on the Trip Advisor reviews, I would like to say that it was equal or better than we expected.

We stayed for one week 6th/13th July in room 318 and probably had one of the best views available, we had great fun using both pool and beach facilities (enough sun beds for all). The beach area is private to the hotel with free use of the sun beds and parasols for hotel guests. The rooms and public areas are kept very clean and offer a good level of comfort.

There is a laid back feeling to the hotel supported by very attentive and friendly staff who genuinely give their best at all times. Food whether taken at the pool bar / restaurant / or on the beach was always good with many choices available.

The hotel is a bit quiet of an evening but there are plenty of bars along the road outside, some offering the traditional Greek ‘Knees Up’.

One thing worth mentioning is that during conversations with other guests everyone said how pleased they were with the hotel and I think that says it all.
We felt very comfortable about the Santa Marina Plaza Hotel with all that it offers and hope to return soon.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank phil190735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiannoulisHotels, Manager at Santa Marina Plaza, responded to this review, 20 July 2013
Dear phil19035

Thank you very much for your wonderful review.

We are looking forward to welcoming you again in our Santa Marina Plaza Luxury Boutique Hotel.

Best Regards

The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stavanger, Rogaland, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 July 2013

My husband and I have just been on 1 week (28/6-5/7) hollyday at Santa Marina Plaza and know for sure if we should go to Crete for the 4th time it will be to this same hotel. We are so satisfied with everything, the hotel, the room, the staff, the meals, the beach. Thank you Hotel Santa Marina Plaza for a wonderful stay at your hotel, hope to be back. Marianne & Sigbjorn

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marianne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiannoulisHotels, Manager at Santa Marina Plaza, responded to this review, 10 July 2013
Dear Marriane E

Thank you very much for your wonderful review.

We are looking forward to welcoming you again in our Santa Marina Plaza on your next trip in Crete.

Best Regards

The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broendby, Denmark
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 1 July 2013

First impression, was not the best - for a luxury hotel we would expect to be greeted by a bellhop to take our luggage - we were not. Second impression was entering our room, and that was a lot better - room was spacious, clean and with direct access to the poolarea through our terrace. Big bathroom with tub.
The room greeted us with a bottle of local wine and fresh fruits, so the missing bellhop in the beginning was less important.
All the rooms have sea or/and pool view.

The hotel is wheelchair-friendly, and is an adult-only hotel, no screaming kids or running around.

The area surrounding the pool was beautiful, right next to the beach where there is comfortable free sunbeds (also comfortable by the pool), You don´t need to go 06:00 in the morning to reserve it.
For 10€ deposit you get towels.
There is also a cabana close to the beach you can rent for 10€ a day, including complimentary fruits, too bad it is not on the beach next to the waterline.

We had half-board while staying, breakfast was good and varied, juice was not the best we have tried, not natural and fresh, bad when the country is full of good ripe fruits. Dinnerbuffet was varied and new dishes every day, lots of cakes, wines were cheap but good. The pool bar serves good and affordable lunch. 6-10 €
One evening we switched the buffet for an A La Carte dinner on the beach, which was a real romantic setting, and even on the beach the food arrived quick and tasted great. They have one cook for buffet and another one for A La Carte.

Staff was extremely serviceminded, and made sure we felt welcome and like home, 5 star staff! Thank you! You did good job.

On friday evening there was entertainment at the hotel, a saxophone player, sounded great and a nice diversity, bar was in the evenings not full, so no time waiting for drinks.

There is a busstop very close to the hotel, which makes it easy to go sightseeing on the island, and tickets are cheap (1,60€ to Chania).
Taxi from the hotel to airport costs 35€

If you're going to Crete - consider staying here - you will not regret it!

  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fru_jensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiannoulisHotels, Manager at Santa Marina Plaza, responded to this review, 10 July 2013
Dear fru_Jensen

Thank you very much taking time to comment on Tripadvisor and for your wonderful review.

Taking the opportunity form your reference to our A’la Carte Restaurant, we would like to notice that it is located on the beach and our guests can enjoy their diner under the colourful sunset followed by a candlelight atmosphere on a most relaxing and romantic ambiance.

We want to thank you one more time about the beautiful photos that you upload on our profile on tripadvisor.


Best regards
The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 June 2013

We have just returned from a two week stay (11th to 25th June), I can highly recommend this hotel. We had a side sea view room (103) on the ground floor facing the pool. It was always clean, tidy and a good size, the beds were just right.
All the staff were excellent, friendly and assisted with any queries we had. Food was very good with plenty of choice, the desserts were excellent (although not good for my waistline), we had an a la carte dinner on the beach which was amazing.
Agia Marina is the perfect location as there are regular buses into Chania, to Elafonisi, Heraklion so perfect if you want to investigate the island. There are plenty of Inka supermarkets and places to eat out. The Kiss music bar is great, the owner Yannis is very welcoming and I would recommend a visit to this bar.
We had an amazing time and would love to go back to the same hotel next year if we can.

Room Tip: Sea side view room are the best.
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiannoulisHotels, Manager at Santa Marina Plaza, responded to this review, 4 July 2013
Dear Rachel T

Thank you very much for the excellent rate on Tripadvisor!

Taking the advantage of your notice about our staff we would like to mention that it is everyones intention to do their best to provide our guests a pleasant stay!

We are looking forward for your return in our Santa Marina Plaza Luxury Boutique Hotel.

Best Regards
The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 June 2013

My wife & I stayed here for two weeks. We stayed in room 104 - ground floor with terrace to poolside.
The hotel is a nice size, not too large, situated next to a nice section of beach & a few minutes walk from the centre of Agia Marina. Apart from some premium rooms which face the sea directly, the other rooms are angled to provide a view towards the beach.
The coast road runs past the front of the hotel with regular buses to the west and to Chania to the east. There was no traffic noise audible.
The staff are generally very pleasant and eager to help & the rooms and public ares are kept very clean.
There was a good selection of food available in the buffet and the recent addition of a la carte dining on the beach provides a very pleasant experience with top class food.
The pool side bar was ideal for lunchtime with a good selection of food & drinks, but was usually fairly quiet in the evening.
We really enjoyed our stay at the Santa Marina Plaza & were very pleased with our choice. We would not hesitate to stay here again in the future.

Room Tip: The upper floor rooms directly facing the sea would be the best, if available. We enjoyed our ground...
See more room tips
  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Martin332211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 June 2013

I would like to recommend The Santa Marina Plaza Hotel at Agia Marina, Chania, Crete.

My wife and I have just returned to the United Kingdom after a wonderful time, (7th to 21st June), at the Santa Marina Plaza..

I can only congratulate the management and "all" of the staff with whom my wife and I came into contact with, for their warm welcome and continued personal touches throughout our stay made our holiday. Of course I must also include those who carried out their duties in the background.

Whilst at the Plaza we had the opportunity of sampling their A la carte menu which was
superb and due to the fact that they had moved the serving of the dinner onto the beach, as
a trial on that evening, my wife believed she was playing "Shirley Valentine"

The hotel caters for "Adult only" and whilst I understand that this will not suit everyone,
it suited not only my wife and I, but it was full of others with a like mind

Thanks to you all at "The Santa Marina Plaza", see you all soon.

Penny and Barrie

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiannoulisHotels, Manager at Santa Marina Plaza, responded to this review, 4 July 2013
Dear Barrie s

Thank very much for your wonderful review on Tripadvisor.

It is great to hear that you and your wife have an pleasant stay in our Santa Marina Luxury Boutique Hotel, and that you enjoy all of our services.

The best prize for the management and the staff is the congratulations of the guests!

We are looking forward to welcoming you again in our Santa Marina Plaza.

Best regards
The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Marina Plaza

Property: Santa Marina Plaza
Address: Agia Marina, Crete 73014, Greece
Region: Greece > Crete > Chania Prefecture > Agia Marina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Agia Marina
#2 Luxury Hotel in Agia Marina
#3 Romantic Hotel in Agia Marina
#10 Family Hotel in Agia Marina
Price Range (Based on Average Rates): £
Hotel Class:4 star — Santa Marina Plaza 4*
Number of rooms: 51
Official Description (provided by the hotel):
SANTA MARINA PLAZA Hotel is built at the sun-blessed beach of Aghia Marina, at a mere 8 kilometers from the city of Chania. It’s looking forward to offering to every visitor of the island, an unforgettable stay in one of its 49 luxurious rooms and 2 Junior Suites.All hotel rooms have magnificent view of the sea and are equipped with a Mini-Bar, Air-Conditioning, Satellite TV, Radio, two direct dial telephones, wireless internet line, electronic safe, bathroom covered in marble and a hair dryer. In addition to the above, Laundry service, Childcare service, Room service. ... more   less 
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Also Known As:
Santa Marina Plaza Hotel Agia Marina
Santa Marina Plaza Chania
Santa Marina Plaza Crete/Agia Marina, Chania

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