Having booked in advance to attend the 40th birthday party of my close friend who is the regimental Sargent major of the regiment currently stationed in Warminster on the 16th may, i was unfortunately unable to attend due to personal matters, i contacted the hotel to attempt to cancel my booking on Monday the 12th of may.
i was informed that if i canceled the booking within 7 days i would be charged the full booking price, i had seen this on the booking conformation so i have no argument.
i feel it a shame that the owner still having 4 full working days to fill the room would not out of common decency suggested reducing the cancellation fee to 25%, 50% of the booking price or even a small discount as a token gesture of good will, i could understand if id cancelled the day before but 4 days notice in my opinion is ample notice to cancel a booking regardless of small print, very disappointed, the term daylight robbery springs to mind.
- Official Description (provided by the hotel):
- change Primary photo from ownerphoto edit ... more less
- Also Known As:
- Crockerton House Hotel Crockerton