We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very strange experience”

The Kirkmichael Hotel
Cuisines: Pub
More restaurant details
Restaurant details
Dining options: Reservations
Description: Traditional Country pub providing great tasting, locally sourced produce where possible and traditional home cooked pub food -combining quality ingredients and good value for money.
Reviewed 20 January 2024

This hotel could be great, but…it wasn’t. We stayed for one night as a short post-Christmas break. I phoned up and spoke to the owner / manager to book and she assured me that the hotel was open and food/drink would be available- as it was very cold weather and the village is quite remote, we didn’t fancy having to drive to get dinner - and that she would be there to meet us when we arrived . We arrived late afternoon and the owner wasn’t there although we were assured by the barman that she would be there soon. We had a couple of drinks and were shown to our room. The room was okay, reasonably clean but a bit ‘tired’ looking. When we came down the owner was there. She introduced herself and proceeded to tell us how unwell she was but that she would make us dinner. We ordered and my husband had a steak. The owner (also chef) then told him that she made an amazing whisky sauce. When the food arrived, there was no sauce and no sign of the owner. It was like she’d disappeared off the face of the earth, including the next morning when she was supposed to cook breakfast but again, didn’t appear. I went looking for her and the whole place was like the Marie Celeste. We eventually went across the road to the village shop / cafe, where we got some breakfast. I genuinely struggled about whether to post this review as the owner was obviously unwell when we visited and it seems a bit mean but we did pay good money for a really disappointing and awkward time. The hotel itself could have been a bit cleaner and definitely needed some TLC. On a positive note, the food that we did have was lovely and the barman that helped us was very helpful but really, this is no way to run a business

Date of visit: January 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank gillmac23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (164)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 164 reviews

Reviewed 16 October 2023

Avoid like the plague(to be honest you might catch it here) turned up no heating no food available no electricity in certain areas. Bedding damp with no clue how to they would end up dry.
Offered d us to stay... As if. Said she couldn't contact us due to a mobile number change however email was the same. The place unfortunately looks run down and unloved which is a shame.

Date of visit: October 2023
2  Thank darren s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023

Turned up our party of ten (6adults 4 kids) after booking almost a year ago. Was told they had no hot water no heating and electric in only certain parts of hotel! Non the less was offers to stay anyway no idea why? And offered a complimentary drink useful when half of the party was driving! Wouldn’t even recommend visiting her to anyone.

Date of visit: October 2023
2  Thank Brian M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2023

Absolutely brilliant delicious food piping hot and served to perfection. Even went out of their way to make sure that they had fish in so that we could have the most delicious fish and chips before we left

Date of visit: August 2023
    • Value
    • Atmosphere
    • Service
    • Food
Thank Maggie K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2023

Avoid at all costs!

Extremely rude front-of-house staff. Turned up without a reservation at 7:30pm and were told we needed to book. That's fair enough but the manner we were spoken to was appalling. I've honestly never been treated in that way in hospitality.

Judging by the other reviews now, I'm glad we didn't get served as the food would have been as bad as the service.

Date of visit: September 2023
    • Atmosphere
    • Service
Thank Jeff P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travellers who viewed The Kirkmichael Hotel also viewed

Spittal of Glenshee, Perth and Kinross
Pitlochry, Perth and Kinross
 
Blairgowrie, Perth and Kinross

Been to The Kirkmichael Hotel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in United Kingdom. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.