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“Oh dear.........”
Review of Eden Project

Eden Project
Ranked #1 of 1 things to do in Bodelva
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Trek through the world's largest indoor rainforest, take in the sights and smells of our Mediterranean Biome, and explore our huge outdoor gardens. At the Eden Project you'll discover the fascinating relationships between plants and people. You'll also find a full calendar of family events throughout the year and music festivals in the summer. As an educational charity we run transformational social and environmental projects locally and internationally.
Reviewed 21 November 2016

The Eden Project offer what they refer to as 'community weekends' whereby if you have a certain occupation or employer you and your immediate family can visit the Eden project for free. You will, if you search hard enough, find this information on their website and will save you paying their extortionate entrance fees.
So, having a free visit I decided to visit with my family....we had not been for a number of years and the deterioration is startling! The signs are faded, the toilets dirty, paths broken up, handrails rickety etc etc. It feels unloved. I did not see one member of staff with a brush or cloth and considering we arrived early I can only assume the rubbish on the floor around the ice rink was from the previous days.
Food - having got in for free I decided to treat the family to lunch rather than take a picnic.....what a terrible mistake well unless you are happy to pay £8.95 for Spicy Thai fishcakes! There was no option for a light lunch, baguette, jacket potato, cornish pasty etc and I felt thoroughly ripped off! £2 for small tea in a paper cup!!!!!!!

Even though we got in for free we still spent over £50 feeding a family of four....my leg was truly lifted! I will never go there again...even for free.

Lets hope Mr Smit and his commercialism does not have the same effect on Heligan which is now under the same ownership.

Thank oscar14841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdenProjectStaff, Customer Liaison at Eden Project, responded to this reviewResponded 30 November 2016

Thank you for your comments, we are sorry you were disappointed. We offer free community weekends each year as a thank you to the communities who support us. Our normal pricing structure covers our day to day running of the Project and some of our international charity work, but it is cheaper if tickets are booked on line. Visitors from Cornwall and Devon are offered a local pass. We have four catering outlets, each offering different food and prices so that visitors have a choice. Pasties and baguettes are available here. Your fishcake meal would have included three vegetable portions. All ingredients are sourced from small local suppliers and where possible are organic and fair trade. This costs a little more but we still manage to stay in line with other similar local catering outlets. Sir Tim Smit, along with John Nelson discovered and restored the Lost Gardens of Heligan and later co-founded The Eden Project.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (10,172)
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in 807 reviews
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in 297 reviews
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in 570 reviews
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in 141 reviews
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in 417 reviews
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in 233 reviews
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in 125 reviews
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in 106 reviews
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in 318 reviews
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in 186 reviews
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in 127 reviews
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1,840 - 1,844 of 10,173 reviews

Reviewed 20 November 2016 via mobile

Thought I'd pay another visit here, as the last time I came was when it had just opened. It's as fresh as ever and an amazing place to visit. It was off season so not very busy first thing, but by lunchtime there were several school parties. Having said that it still was a pleasure to walk around the biodomes and the outside gardens..

Thank Nigel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

Came here on the back of a yearly membership so really good value for the small children's playing on ice/snow with sledges and small toys. Membership makes this and other trips really good value.
Children on the ice had a great time as did out grandson, first time he has seen 'snow'.
The onto the domes and the 'train' back to the top.
Great morning out on a cold November day.
Staff first rate as always, very safety focused on the ice, well done.

Thank Newquaygreen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2016 via mobile

Visited the site due to so many good internet reviews. Found out that there is just a botanical garden, with al kind of species of plants from around the world. Is a good site for children to learn.. school projects.. students... The entrance price is high for what the site offers. The biomes.. rain forest and the mediterranean one.. are nice for a walk around.. but thats it. So with all the fuss that is going on about this so called Eden Project.. there is no Eden.. it should be what at first wanted to be.. a SF garden of the future whit biomes from around the world that are meant for research for space exploring but.. not everyone knows this as is not meant to be.. because the site was transformed in a money maker bussiness.. They even hold Christmas market there.. really???!! Anyway.. you just want to relax.. go and sit by the sea not here! Have a good day.

Thank Shmag F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 November 2016 via mobile

We visited with our baby and 3 year old. I was prepared to be underwhelmed based on previous reviews but we really enjoyed it. The tropical biome was our favourite, the Mediterranean one was not quite as exciting. I really enjoyed looking at the plants and experiencing the different climate which was very pleasant on a cold November day. My 3 year old enjoyed walking over the bridges, seeing the waterfalls and playing with the exhibits in the Core, and there was also a little play area he enjoyed.

We took our own food (Cornish pasties!) which saved a bit of money and one of the very friendly staff members told us where we could eat it.

It is very expensive but I thought it was just about worth it considering it's an educational charity. It was a full day out and I'm glad we went.

Thank CLPryce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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