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“Terrible Customer Service”

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Riggsacre Bed & Breakfast
Ranked #15 of 15 Corbridge B&B and Inns
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Terrible Customer Service”
Reviewed 19 May 2008

I am writing this as a potential customer as unfortunately the owners would not take our booking. When I telephoned to make the booking I was asked if it was to attend a wedding, which it was. We were told that wedding bookings were not accepted. No attempt was made to find out anything about ourselves. My husband and I are both 30, both professional people and I am pregnant - hardly high risk customers. We have stayed in numerous hotels and bed and breakfasts and have never recieved such rude treatment. I am still insulted at the implications made by the owner that he has 'years of bad experience' with people attending weddings. How rude to judge everybody with the same opinion. We are going to stay in a different B&B where I have received polite and friendly service from the owners when making enquiries.

  • Stayed May 2008, travelled as a couple
    • Service
6 Thank norcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann014, Owner at Riggsacre Bed & Breakfast, responded to this review, 30 May 2009
Inappropriate comments from someone who was determined to find a personal insult in a general policy, which we are quite entitled to make.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Riggsacre Bed & Breakfast

Property: Riggsacre Bed & Breakfast
Address: Appletree Lane, Corbridge NE45 5DN, England
Region: United Kingdom > England > Northumberland > Corbridge
Hotel Style:
Ranked #15 of 15 B&Bs / Inns in Corbridge
Number of rooms: 22
Also Known As:
Riggsacre Bed & Breakfast Corbridge, Northumberland

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