I'm sure those staying in the more expensive rooms might disagree, but those of us staying in the cheaper rooms are sorely tried. For example, the furniture was sparse, very cheap, and outdated. The room was not decorated and dirty. The hallway outside our door contained a stack of old televisions. The shower leaked terribly, and the shower head was packed with calcium and barely leaked water. The wood-framed mirror over the vanity was coming apart with rot.
Parking was very limited during the weekend when we arrived and you have to push a button and wait for an attendant to eventually get around to opening the gate so you can come and go. We literally waited 10 minutes on 2 separate occasions for someone to open the gate. The bellhop was not dressed for a 4 star hotel, and not in uniform at all. The service at the check-in desk was spotty, sometimes friendly, other times not, especially at night through the week when the hotel turns into a ghost town.
The building itself is beautiful on the outside, but much has been lost by cheap medieval "recreation" painting and decoration.
There were several wedding parties on the premises our first night, and as a result there was a great deal of loud music thumping through the walls of our room until well after midnight.
You have to pay 5 euros to access the internet for 2 hours from the lobby only. In this day and age, this seems seriously limiting to me and an easy feature to implement if they cared.
Overall, it seemed like much potential has been squandered. I would not recommend this hotel to anyone.
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- Also Known As:
- Castello Di Hotel Carimate