Our room stink of cigarette smell upon entering and there are small insects too. The service staff is really bad. During breakfast, one of the waiter bumped into my husband's shoulder hard without apologizing. We had a problem re-entering our room with the access card and called on a staff who is at the same floor for help. She tried with our card but is unable to open too and asked us for the 2nd card which we left inside the room. She ignored our request to help us call the ground staff up to help. She even gave the reason that the card don't work as one card is to open the door and the card we hold is only to switch on lights! This is too absurd to believe so we make our way back to ground level and a staff who is just as cold, no greetings no smile re-set our room card before we went back up and managed to open the door.
- Official Description (provided by the hotel):
- In the south-west of Berlin there’s a new kind of hotel in town. We are doing things a little differently at pentahotel Berlin-Potsdam. Since we opened you’ve been able to see just how unique we are as soon as you step through the doors, and into our spacious, open pentalounge. In place of a formal, stuffy reception area, the pentalounge ensures that you’re relaxed from the moment you arrive. Experience pentastyle throughout the hotel – a cool design ethos that exudes comfort and warmth. Our practical, comfortable guestrooms ensure a sound night’s pentasleep. The pentapeople provide a sense of lively community among hotel guests, walk-in customers and hotel associates – and provide our guests with elements of pentafun and surprise in the lounge and guestrooms. pentahotel Berlin-Potsdam, your neighbourhood lifestyle hotel. ... more less
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- Also Known As:
- Courtyard Berlin Teltow
- Teltow Courtyard