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“Nice place”
Review of Corte Altavilla

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Corte Altavilla
Ranked #2 of 4 Hotels in Conversano
Certificate of Excellence
Reviewed 23 May 2014

This was the first time we have stayed in this particular part of Italy. The hotel is very conveniently situated right in the heart of Conversano. The room we had was very spacious with a four poster bed and a separate room with a table and cooking facilities (fridge was useful).
We ate at the restaurant on two nights and the food was nicely prepared and tasty.
I do have a couple of points which could do with improvement though. The first night we dined at the restaurant we were sat waiting for twenty minutes with staff coming and going but nobody even checking to see if we were being served - which we weren't. No tables are laid for breakfast so you take pot luck as to whether you're sitting at an unused table or one just cleared but still mucky.
We wanted to get a drink one on the Saturday evening but after the receptionist phoned up to the restaurant we were told we couldn't as there was a private party on. Not overly impressed as we had paid quite s lot for a three night stay and i didn't feel we got value for money.
The reception staff were very helpful and arranged a trip to a local farm to see some Lipizzaner horses which was a lovely thing to do and thoroughly recommended. We also had the wine tasting which was very enjoyable.
Would definitely return back to the area but probably not to this hotel - although we didn't notice too many other hotels around which may account for the higher prices.

Stayed: May 2014, travelled as a couple
Thank Duffer56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 25 May 2014

Dear guest,
thanks a lot for your beautiful review...
Above alI .. I enjoyed the beginning of your review about ... it's a nice hotel and it feels welcoming... Thanks a lot... It's how you live!
We're really trying the best to improve our services and the good relation between quality of services and their prices. Your review is the mirror of our efforts started on July 2002, more than 11 years ago..
I'm sorry for the delay at breakfast and dinner. Sometimes it happens. We are working to avoid this residual issue for the future.
You bought the travel package from an agency and so the price was higher than normal.
The hotel staff, the historical centre of Conversano and Puglia farms are waiting again for you!
I hope to see you soon at Corte Altavilla!
Letizia Valenzano

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41 - 47 of 676 reviews

Reviewed 20 March 2014

Stayed here twice, it's a very pretty hotel and feels welcoming. Conversano is a lovely little town and bars and restaurants are easily reached on foot. Everything in Puglia closes in the afternoon so you may want to head out if you're an active sort but for value this place is a great find and has all you need.

  • Stayed: September 2013, travelled as a couple
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1  Thank LP16616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 22 March 2014

Dear guest,
thanks a lot for your beautiful review...
Above alI .. I enjoyed the beginning of your review about ... it's a very pretty hotel and feels welcoming... Thanks a lot... It's the how you live!
We're really trying the best to improve our services and the good relation between quality of services and their prices. Your review is the mirror of our efforts started on July 2002, more than 11 years ago..
The hotel staff, the historical centre of Conversano and Puglia farms are waiting again for you!
I hope to see you soon at Corte Altavilla!
Letizia Valenzano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

We stayed here in early January and booked a standard room from looking at the website photo's and reading reviews. On arrival the room was not the room as advertised on their website or marketing material and when we went to reception to complain we were told that there are lots of different rooms and that they can't possible showcase all of their rooms online. I was very disappointed with the room as we had travelled over 3 hours to arrive in Conversano and having looked at many other hotels in the region choose this hotel for its rustic charm. No where on the website or marketing material is there a disclaimer stating that you may not get the rooms that are advertised. After complaining twice and threatening to leave a room miraculously became available that was the room in all their promotional material. The room was nice, clean and perfectly fine for the price we paid. I would not consider this hotel in International standards to be of 4 star, there were no fancy toiletries in the bathroom or any real luxury feeling to the room.

The staff though perfectly adequate never apologized for the room or even offered any olive branch, a complimentary glass of juice or some small token would have been appreciated. Instead I was told that if they had known what style of room I required rustic rather than pine centralled log cabin they could have accommodated me. I feel as there was only one photo type on their website how am I as a consumer meant to understand that they have different style rooms.

Also as a consumer I found the whole experience staying here tainted by having to argue over the room I was given. I was on a break and there customer service was very lacking. The hotel is in a great location in Conversano but I will not be back to stay here.

Room Tip: The room I stayed in 105 had very high steps leading up to the room and may be difficult for someone...
See more room tips
  • Stayed: January 2014, travelled as a couple
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Thank Edel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 11 January 2014

Dear guest,
Please accept my sincere apologies for your unsatisfactory stay with us,
May I please reassure you that it was never our intention to deceive you. Our hotel is a 500-year old listed building hence all our rooms have their own 'personality'. There are occasions when guests do not like the room allocated to them. To this end, we endeavour to always find a suitable room for all our guests, even if it means moving rooms, as we did with you.
I'm happy to learn that room (metti numero di camera nuova ) was to your liking.
I am sorry that you had reason to complain, but can only hope that you may return to Conversano when I may have an opportunity to redeem myself.
With best wishes from Apulia.
Letizia Valenzano

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Reviewed 28 December 2013

We picked Corte Altavilla based on reviews from this website and I am so delighted we did! Last week my husband and I along with my parents stayed at this hotel for 2 nights. The hotel was gorgeous, the rooms were clean and the staff were friendly and helpful. Our favorite experience at the hotel was the wonderful restaurant. Our waitress, Rosemary was patient and kind. My husband has an extremely limited Italian vocabulary but with Rosemary's help we were able to order delicious meals. We plan on returning to Conversano in the future and look forward to staying at Corte Altavilla again!

  • Stayed: December 2013, travelled as a couple
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Thank athenscouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 29 December 2013

Dear guest,
thanks a lot for your review...
Above alI .. I enjoyed the the title of your review about ... Great choice ... Thanks a lot... It's how you live!
We're really trying the best to improve our services and the good relation between quality of services and their prices. We find some troubles but we'll do better in the future also with your good advise!
Thank you so much for your comment about the service of the staff.
The hotel staff, the historic centre of Conversano and its cathedral are waiting again for you!
I hope to see you soon at Corte Altavilla!
Letizia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013 via mobile

I have just returned from a weekend here and all I can say, is fabulous! The welcome we received Friday night was lovely and a wine tasting event was held and would highly recommend! The rooms are very clean and comfortable and very in keeping with the building. Breakfast and dinner was excellent and previous comments about lack of choice surprised me as wonderful selection. Would highly recommend the Spa facility too. I travelled with the Discovery Collection and their service and knowledge is excellent. Can't wait to visit again and explore the region more.

Stayed: November 2013, travelled with friends
1  Thank Natasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 2 December 2013

Dear guest,
First of all, may I thank you for your eedback.

I am delighted that you liked Conversano 'Città d’Arte ' with its architectural beauty and its many relaxing coffee shops, the wine tasting organized for you and our welcome!

Thank you for your positive feedback on our restaurant - the staff and I a grateful for your kind words and hope you will return to Conversano to provide us with an opportunity of welcoming you back to Corte Altavilla once more.

With best wishes,
Letizia Valenzano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

We spent our first 2 nights in Puglia here end very much enjoyed it. True, the beds are not the best and the hotel is a bit noisy, but it wasn't a big deal and given we paid 60 euros per night, we thought it was terrific value for a spacious room in a gorgeous spot with an excellent restaurant. The car parking process is a bit complicated but well run and we never had to wait to be run to the car.

  • Stayed: October 2013, travelled as a couple
    • Value
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Thank TanyaS63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 3 November 2013

Dear guest,
thanks a lot for your review...
Above alI .. I enjoyed the beginning of your review about ...Great Value ... It's how you live!
We're really trying the best to improve our services and the good relation between quality of services and their prices. Your review is the mirror of our efforts started on July 2002, more than10 years ago..
The hotel staff, the historical centre of Conversano and Puglia farms are waiting again for you!
I hope to see you soon at Corte Altavilla! The great value is waiting for you!
Letizia Valenzano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

Tucked away behind the cathedral, with a maze of rooms which are plain and simple, and very helpful staff, we spent the first two nights of a week's holiday in Puglia, in October, and enjoyed it, although the nature of the building meant we heard the staff walking about late at night and preparing breakfast early in the morning, as we were directly below them and the old floor meant there was no way of stopping us hearing their footsteps. The spa was also disappointing, but the food in the restaurant was excellent. The night we ate there, and the overall ambience of the hotel was such that we didn't regret staying there.

Room Tip: Ask not to be placed immediately below the restaurant
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  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank davidpardey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letizia V, Direttore at Corte Altavilla, responded to this reviewResponded 23 October 2013

Dear guest,
thanks a lot for your review...
Above alI .. I enjoyed the beginning of your review about ...Quirky Hotel with a good restaurant ... A boutique hotel.. It's how you live!
We're really trying the best to improve our services and the good relation between quality of services and their prices. Your review is the mirror of our efforts started on July 2002, more than10 years ago..
The hotel staff, the historical centre of Conversano and Puglia farms are waiting again for you!
I hope to see you soon at Corte Altavilla!
Letizia Valenzano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Corte Altavilla

Address: Vico Goffredo Altavilla 8, 70014 Conversano, Italy
Region: Italy > Puglia > Province of Bari > Conversano
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #2 of 4 Hotels in Conversano
Price Range: £60 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Corte Altavilla 4*
Number of rooms: 31
Official Description (provided by the hotel):
The 4 star hotel "Corte Altavilla" is an old medieval court situated in a residential area of the historical centre of Conversano, (City of Art). It stands on a hill, 8 km far from the sea, near the area of the "trulli" and the "grottoes." In 1100 beautiful and young Sibilla d'Altavilla lived here, who were Roberto Courtehouse's wife, the son of William II the Conqueror. Sibilla, missed queen of England, is buried inside the cathedral of Rouen, in Normandy.Following a complete restoration in 2002, a very unusual complex of antique dwellings, located within the walls of the medieval Altavilla court, has been transformed into a receptive centre with hotel rooms, elegant suites and apartments where original stone built rooms with whitewashed plasters, barrel vaults and wooden beams charm the guests. Nothing is made by chance: attention to the details, to the smallest things, in order to make everything elegant and sumptuous, between the past and the present, an harmonic contrast between the modern and the old.Discretion, kindness and helpfulness of our staff at the reception meet your needs to suggest itineraries from the cliffs of Polignano to the "trulli" of Alberobello, from the landscape of the Itria Valley to the "grottoes" of Castellana, and then the "white city" of Ostuni, Frederick II and Castel del Monte, the "rocks" of Matera, Salento, farmhouses, rocky churches: in a word: Apulia. The 31 dwellings (suites and rooms) are equipped with all modern comforts: direct control air conditioning, satellite TV, direct telephone, safes, free internet wi fi, fire alarm, minibar and kitchen area (available in some rooms). On request we have a Junior Suite with hydromassage bath tub.Also available: solarium terrace, concierge/information desk, bikes, transfer facilities and chauffeur, daily excursions by car or on boat all around the area; thermarium spa, cookery course and parking area. In the morning at our restaurant on the terrace with a beautiful view of the old town, you can have breakfast buffet: orange juice, yoghurts, different cereals, croissants, cakes and tarts, bread of a local baker's, toasted bread, marmalades, seasonal fresh fruit, taralli, cheese and salami, eggs.For dinner our chef offers a typical regional cuisine using fresh seasonal products and every day it proposes different menus which enclose the history and the culinary customs of our town. IN SHORT: Every room offers the following service: Free internet Wi fi, sat TV, heat/cold air conditioning with remote control, telephone, Internet connection socket, safe, hairdryer, kitchen area (on request in Standard rooms), minibar and smoke alarm. Internet Wi fi free of charge is in available in 100% of rooms and public areas. In the common area: Free Interne Wi fi free of charge, lounge, free Internet point, typical cuisine restaurant on the terrace with the view of the old city, 2 meeting halls, hall with reading area and courtesy cafe, solarium, lift, free parking service, thermarium spa. Furthermore, we have at our guests disposal: rental bikes, transfer service, organized excursions around Apulia, cookery course, boat or cruise excursions, riding school at 5 km far, olive oil bottles on sale with Corte Altavilla mark. ... more   less 
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Also Known As:
Corte Altavilla Hotel Conversano
Holiday Inn Bari
Corte Altavilla Bari
Corte Altavilla Conversano, Italy - Province Of Bari

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