The hotel is located in a rural village outside of Verona and is difficult to locate. The "front desk" manager was rude and abrupt and we found her extremely unreasonable and unprofessional, in addition to being very hard to locate if needs arose. This was a strange set up-- there was no "reception" upon our arrival-- no front desk to find a staff person, no one around when we were trying to check in-- we had to tap on doors and locate someone who could let us in. It was ironic that the front desk manager arrived immediately when payment was to be collected, disappeared and only resurfaced when she wanted to talk about charges again.
The apartment itself was perfectly fine-- much smaller than it appears online, though. It was reasonably located (though on the third floor) and there is no porter or staff availability AT ALL. If you should need to ask a question, directions or need an item, GOOD LUCK finding anyone or getting Nicol to answer her phone.
There is a very minimal "breakfast" service (certainly not worth the 10 euro charge) that included a few stale, store-bought croissants, condiments and powdered coffee. Don't bother.
The most attractive thing about the village was its bell tower, which is charming and lovely to listen to-- except in the MIDDLE of the night, when it is located directly below your window, which is open for ventilation! Be forewarned-- it certainly was lovely during the day, but annoying whenever anyone tried to rest.
Remember that there is no phone service, no front desk (at least of which we were ever made aware), and the staff availability is very minimal at best. This is very much a self-catering apartment, with NO stocked items other than dishes and silverware. We prepared meals a few times and found no salt/pepper-- be sure to buy everything at the market that you may possibly need should you decide to utilize the small kitchenette.
In short, though the property was adequate and would be a fine place to stay for an overnight en route elsewhere, we would not recommend this hotel to anyone-- there are too many other choices that would far exceed this option.
- Also Known As:
- Decima Hotel Verona
- Villa Decima Province Of Verona/Sommacampagna, Italy