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“Golf Trip”
5 of 5 bubbles Review of Petwood Hotel

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Petwood Hotel
Ranked #2 of 4 Hotels in Woodhall Spa
Certificate of Excellence
Lincoln, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Golf Trip”
Reviewed 21 April 2014 via mobile

My 3rd visit to the Petwood in recent years and it's fair to say I've never had a bad experience. A group of us use the hotel as a base for our annual visit to the National Golf Centre located nearby. A charming hotel steeped in history the hotel and it's staff catered for our every need. We've always enjoyed the food at the hotel but this year our high expectations were surpassed and we all enjoyed a real fine dining experience. Staff were all excellent, many thanks for the complementary cheese boards which were delivered to us as we played snooker into the early hours. Top class breakfast which helped fend off the effects of the night before. See you next year.

Stayed April 2014, travelled with friends
Helpful?
Thank djpater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 22 April 2014
Thank you for your review. I am so pleased that The Petwood continues to be your favourite venue for the group's annual golf break. Having appointed a new Head Chef since your last visit, I am delighted that your dining expectations were surpassed from previous years and you enjoyed an improved fine dining experience.

Thank you again for your review and the team and I look forward to welcoming you all again soon.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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869 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (259)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Lincolnshire
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 21 April 2014

We stayed here as part of a Christmas present in March. We had heard of the Petwood but did not realise how beautiful the hotel is or how grand it appears. We managed to upgrade to a suite, a couple of days before, due to no weddings taking place for a mere £10 and were not sorry! The room was lovely and spacious and overlooked the gardens - being a lovely day also helped. Staff were helpful and courteous. The hotel is full of World War 2 memorabilia in respect of the heroic Dambusters which is certainly interesting. Woodhall Spa is only a 10-15 minute walk away. Would stay here again - if they improve the food! See other review for the restaurant. In a nutshell if you can avoid any weddings taking part then this is a good retreat and if you can upgrade - even better.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LincolnshireFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 22 April 2014
Thank you so much for reviewing your recent experience at The Petwood. I am delighted that you enjoyed your upgraded room with views over the gardens, helpful and courteous service from our team and the hotel's setting in lovely Woodhall Spa.

I was disappointed to read that your dining experience did not meet your expectations. However, having contacted you privately to arrange a time to discuss in more detail, I look forward to hearing your views on how we can specifically improve aspects of our dining experience.

Thank you again for reviewing both accommodation and dining experiences and I look forward to speaking to you soon.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, UK
Level Contributor
90 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 20 April 2014

Stayed here in April 2014 for three nights as a base for a trip to Lincolnshire Aviation Heritage Centre for a ride on a Lancaster and the Battle of Britain Memorial Flight.

Petwood Hotel was ideal with plenty of WW2 RAF pictures and memorabilia around. We even chatted to a local historian in the Squadron Bar. There are lovely grounds to walk around.

Due to a mistake on our part we were shown a double room – we usually reserve a twin room. The receptionist was very helpful and organised a twin room. This transpired to be a ground floor room with a door out to the gardens – very nice to step straight out and stroll around the gardens.

The room was traditionally furnished and clean. But no safe. The bathroom had a small selection of the usual toiletries. The bath towels were very large and thick – some of the best towels we have experienced. Two minor criticisms of the bathroom were: very little storage space (no shelves for personal toiletries) and the soap dish above the bath did not drain – so there was some stagnant water in the dish.

We booked on the internet and the following day a representative called to let us know there would be a wedding whilst we were at the hotel. We were assured that our room would be well away from the noise of the wedding. A nice touch we thought, in case we were looking for a quiet break. In the event the only effect that wedding had was that a large group used the lounge one evening.

As already mentioned the receptionist was very helpful and we found all the staff very helpful and polite.

We dined in the main restaurant on two nights and the Terrace on one night. The food was very good. Breakfast was the usual cold fare plus a hot breakfast which was individually ordered and freshly cooked.

All in all a pleasant stay and convenient for WW2 sites. Lincoln was a 30 minute drive away.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GOMCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 22 April 2014
Thank you so much for your review following your recent stay in the area to visit aviation heritage sites. I am very pleased that the hotel's setting and history added to the enjoyment of your break, in addition to good food and great service. I thank you for commenting specifically on the service received from our Reception team.

I am grateful for your feedback about the room quality and look forward to incorporating your comments into the bathroom refurbishment scheme.

I do hope that we will have the opportunity to welcome you to the area again soon and that you will consider a return visit to the Petwood.

With my thanks and best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodhall Spa, England
1 review
Reviewed 14 April 2014

We booked the maple suite for our 18th anniversary, dinner, bed and breakfast at a cost of £260. The room is lovely and cannot fault and the food is good too. However l feel the staff need training on making their guests feel welcome. A smile costs nothing. Felt rushed through dinner and breakfast as if the staff couldnt wait for us to leave. Sort this out and l would rate it 5 stars.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brianfisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 15 April 2014
Thank you for your review, however I was bitterly disappointed to read that you felt our team lacked warmth and good service. Having privately contacted you to arrange an opportunity to discuss this in more detail, I hope to speak to you soon to understand where you feel specific improvements can be made. I am keen to ensure that our service is the best it can possibly be and, with your help, I will promptly address the issues you raise.

Thank you for your feedback and I look forward to welcoming you to the hotel again soon to demonstrate how your comments have been implemented.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kissimmee, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

i visited the petwood today for an afternoon tea event which was booked in the garden room for 16 people, when we arrived on the notice board it said we were in the garden room but we were directed to another smaller room and told that it was our mistake (also the notice board NOT) the room was not adequate, we were told we could pay more for another room errrm no!!! when the food arrived it looked lovely, 3rd of the sandwiches were for the 1 vegetarian, the the scones were stale/hard, the mini eclairs had no cream in them and the cup cakes were not soft and fresh. The place was clean but tatty in places. Would NOT recommend.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank elizabethbB31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 14 April 2014
Thank you for your review, however I am so sorry that the afternoon tea experience fell below your expectations. The organiser booked the Squadron Bar for the afternoon tea and so I am sorry the welcome board mistakenly directed you to the Garden Room. The Squadron Bar accommodates up to 20 people, whereas the Garden Room can comfortably cater up to 30. The Garden Room was available on Saturday afternoon and was offered as an alternative.

The tea menu ordered comprised a selection of sandwiches including beef sirloin, ham, cheese and tomato, poacher cheese, tuna and cucumber and egg mayonnaise and so I am sorry if you felt there was insufficient selection for non-vegetarians. We are always happy to cater with alternative fillings when advised by the client. Scones are freshly made each day and the cakes were also freshly made for this event.

I am disappointed that you did not enjoy the celebratory afternoon tea and once again offer my apologies.

Best wishes
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Lincoln, United Kingdom
1 review
Reviewed 11 April 2014 via mobile

Sometimes you just need to take time out from the rat race and that's exactly what we did when booking the Petwood. Like steam from a hot cup of tea the stress disappeared and you can do nothing but relax in the most picturesque environment, luxurious bedrooms, food and on hand staff who could not have been more attentive to our every need. Thank you so much to everyone at the Petwood for having us. Highly recommended and we shall be returning.

Stayed April 2014, travelled as a couple
Helpful?
Thank Claire K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 14 April 2014
Thank you so much for your review following your recent stay. I am extremely pleased that you felt The Petwood offered everything you needed for an enjoyable and relaxing night away. The team and I are delighted to receive your feedback and thank you for your recommendation.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tewkesbury, United Kingdom
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 April 2014

Totally agree with recent very positive reviews. Having used the hotel for our car club AGM two years ago we had no doubts about returning this year, we were not disappointed! The hotel is clearly a popular venue for wedding receptions and afternoon teas but is also well suited for conferences or business meetings, not only does it have facilities to cater for large numbers it also has ample car parking. Dinner on the saturday evening was most enjoyable, the beef I had was as good as anything I have eaten recently - after a nightcap it was up to my room which happened to be twin bedded, it came with the usual accoutrements while the en suite was spotless and had The White Company toiletries.
One reviewer was disappointed with the garden, I can only say that while it's not at it's best at this time of year it was certainly well looked after and was neat and tidy. The hotel itself was clean and the furnishings appeared to be in good order, I would have no hesitation in recommending the Petwood to any group of car buffs or aviation enthusiasts, the link with 617 squadron has already been mentioned here. The only downside was the location, somewhat remote for our members who happened to live in the south west or the south east for that matter.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunray04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petwood, Owner at Petwood Hotel, responded to this review, 10 April 2014
Thank you so much for your review. It was a pleasure to be the venue for your car club AGM and I am delighted that you found the facilities to offer everything you required.

We love hosting your event and hope to welcome you again in the future when our gardens have been restored to their former Edwardian splendour.

Thank you again for sharing your experience with other TripAdvisor users.

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Petwood Hotel

Property: Petwood Hotel
Address: Stixwould Road, Woodhall Spa LN10 6QG, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Woodhall Spa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Woodhall Spa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Petwood Hotel 3*
Number of rooms: 53
Official Description (provided by the hotel):
Originally built in 1905 and once home to the 617 'Dambusters' Squadron, the Hotel is situated in Lincolnshire and surrounded by 30 acres of beautiful gardens. This former country house offers free wi-fi, free car parking, log fires in the drawing room, a beauty and wellbeing studio, restaurant, terrace bar, RAF memorabilia, conference and banqueting facilities, wedding facilities with a licence for civil ceremonies, billiards room and outdoor entertaining area. A tranquil setting for both business and leisure guests.Rooms at the Petwood Hotel feature bathrooms with baths, showers and hairdryers. They also include TVs, radios, tea/coffee making facilities and some rooms have garden views. The Restaurant serves fine cuisine influenced by locally sourced produce. The hotel famous for it's RAF connection was used in World War II by the 617 Squadron, visit our Squadron Bar to view memorabilia and tributes to the Officers.Home of England Golf, the Woodhall Spa Golf Club is a 5 minute drive from the Petwood Hotel. Alternatively enjoy a stroll through our historic town, enjoy afternoon tea and lunch on the hotels terrace or pamper yourself with various beauty and massage treatments.The hotel is only a 2-minute stroll from Jubillee Park, which offers swimming and tennis or a 5-minute drive to Bainland Country Park offering bike hire, horse riding, microlight flying, and more. ... more   less 
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Also Known As:
Petwood Hall Lincoln
Petwood Hall Hotel Lincoln
Petwood Hotel Woodhall Spa, Lincolnshire

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