We spent three nights at the Palm. The room was fine (but only luke-warm water, despite reporting the problem!). The facilities were great, the breakfast was first class, the location lovely.
We ate twice in the restaurant and the food was excellent. Expensive but really good. The wine list is amazing, huge choice including many Grand Cru wines at €100, €200, €300 or more a bottle! Not so much choice for people who aren't footballers or bankers but you should find something just about affordable.
However, there was a problem with the service. One night it was absolutely fine. But the service on the other night would have made Basil Fawlty blush. Even getting some bread to eat with the (absolutely delicious) starter, or a bottle of mineral water with the wine seemed challenging to the waiter, who eventually just disappeared and never came back! (We never did get the bread....). And other problems as well.
Any establishment will occasionally have problems. Probably we were just unlucky. But it is a shame to serve expertly cooked and beautifully presented food in super surroundings and then have clients have to put up with farcical Gallic "Je m'en foutisme" from a renegade waiter!
But the service the other night couldn't be criticised!
- Official Description (provided by the hotel):
- Very close to the city of Saint-Pierre, in Petite-Ile, in the Wild South of the Island of Reunion, nearby the most important natural sites and places of interest, such as the Cirque of Cilaos or the volcano Le Piton de La Fournaise, a Hotel is nestling between the cliffs, overlooking the blue water of the Indian Ocean and the bay of Grand'Anse with its white sand beach: The Palm Hotel & Spa. ... more less
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- Also Known As:
- Palm Hotel And Spa
- Palm Hotel Petite Île
- Palm Hotel & Spa Reunion Island/Petite-Ile