The Palm hotel is one of the best place to stay in Reunion Island regarding the luxuary level of hotels on the island. It is big enough to feel at ease yet humanized not to feel lost among the mass. We had a normal room that was cute but not too spacious regarding other customers demand (german/american especially) The service is very high standard and classy but there is still little details that make you realize Reunion Island is still far beyond its Maurician neighbours : we had a great welcoming by the concierge and desk but some ways of the waiters and barman were too"familiar" in a unappropriate way. You can feel the difference of treatment if you are a local or a foreigner (same issue in Maurician hotels though) who privileges anglosaxon people. the breakfast was served in a buffet style and we had to wait 5 to 10 minutes for our omelettes with 6 person queue at least.
We stayed for our wedding anniversary and as we let the crew know about it we expected to have a special gift: we finally received a gift bag with a commercial book of Cartier and a candle: i regret that they did not make any effort like a drink or a spa voucher. those little details that you never encounter in 5 stars hotel in Pacific or other "island" destination makes it a little mnus for the Hotel. Yet in general the situation is amazing, the view is breathtaking, the edge of the world with the ocean 200meters beneat heard from the room and the facilities amazing.
- Official Description (provided by the hotel):
- Very close to the city of Saint-Pierre, in Petite-Ile, in the Wild South of the Island of Reunion, nearby the most important natural sites and places of interest, such as the Cirque of Cilaos or the volcano Le Piton de La Fournaise, a Hotel is nestling between the cliffs, overlooking the blue water of the Indian Ocean and the bay of Grand'Anse with its white sand beach: The Palm Hotel & Spa. ... more less
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- Also Known As:
- Palm Hotel And Spa
- Palm Hotel Petite Île
- Palm Hotel & Spa Reunion Island/Petite-Ile