We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Refund”
Review of Farquhar Lodge B&B

No photo provided
Got a photo?
Add it.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Farquhar Lodge B&B
Ranked #15 of 18 Ladysmith B&B and Inns
London, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Refund”
Reviewed 17 September 2012

Aftrer requesting a room near to the car park, a double bed bathroom with a bath and a room with no or few steps and also if we could check in at 1pm and not 2pm. We were told that our room would be ready for us by 1pm....well this is what we got on our arrival at 12h40, I called the manager and said we are a little early could we check in now and she said yes no problem all I must do is ring the buzzer at the security gate and someone will let us in.
We arrived in the rain, rang the buzzer at the security gate, I will say a number of times with no answer, after we called the 'manager' on their mobile and was told to just ring the buzzer again and the staff will let us in, well we tried again, somewhat 32 minutes later the gate opened. We drove in parked and walked to reception, and found a lady at the desk, after asking why it took her so long to open the gate, she replied and said she was in the rooms....we found this very strange. We told her who we were and she had this blank look and then said are we looking for a room. I picked up the booking sheet and showed her our names.
Well she took us to our room up about 30 steps miles away from the car park wow what a shock to the eyes we got, first the bed had not been made up from the night before, the bin was full of take out packets, the bathroom was in a mess towels lying on the floor and best of all there was a used condom on the floor next to the bed. We asked for the owner and we were told she is overseas then we asked for the manager and we were told she is also away for the week-end, so we asked if she could be called as we spoke to her a while back, I called the manager on her mobile and told her about the room she said that she was sorry and that we will be given another room. Well we went back to reception as she needed to get another room key, and I asked if the new room could be closer to the car park as requested with my booking, well we walked to see another room, it was made up, but the bathroom ceiling was black with a fungus the bed side lamp was broken and the room had a toilet smell to it.
We just could not stay at this Lodge. The lady then called someone on her mobile and said that this person wants to speak to me, which I did and was told that its the owners son. I told him the whole story of our booking, the bad service we had recieved at the lodge by the staff and he straight away that he would make a full refund of our accommodation bill.

Well for us we will not be staying at this lodge ever again, how very sad for a visit to the Battlefield region in South Africa.

Room Tip: Well don't book here you would be better off sleeping in your car
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

13 reviews from our community

Traveller rating
    1
    7
    1
    1
    3
See reviews for
2
4
Solo
0
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Johannesburg, South Africa
Level 4 Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 February 2012

i stayed at the lodge for 2 nights during a recent business trip. i generally prefer staying at well known hotel brands although my stay at Farquhar Lodge has changed my perception. the welcom was warm and friendly, the rooms were clean and the surrounds are relaxing.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suhail1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustenburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2011

Farquhar lodge has a rating of "3 Stars", but my husband and I felt it should have a "5 Star" rating, firstly we were so impressed when we got to our room and the bathroom was smelling of Domestos, I'm addicted on cleaning with Domestos, so you can imagine how happy I was to be smelling a familiar scent, what I'm trying to say is the room was spotlessly clean, the bed was meticulously made, we were really impressed, the rooms actually looked better than the photos on the website, the furniture is chic and modern and the bed is of good quality, we slept well. In the morning for breakfast, we hadn't arranged to have a no pork breakfast, but the staff was kind enough to offer us an alternative breakfast without pork in it and that was very kind of them, considering we hadn't made prior arrangements for that. All in all, comparing their rates per night, the Lodge was really beyond our expectation.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zamahadebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ladysmith
0.7 mi away
Buller's Rest Lodge
Buller's Rest Lodge
#1 of 18 in Ladysmith
228 reviews
13.5 mi away
Zingela Safaris & River Camp
0.2 mi away
Memra Guest House
Memra Guest House
#3 of 18 in Ladysmith
17 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Nauntons Guest House
Nauntons Guest House
#2 of 18 in Ladysmith
192 reviews
0.3 mi away
Boer & Brit Self Catering Guest House
0.4 mi away
Hunter's Lodge
Hunter's Lodge
#11 of 17 in Ladysmith
21 reviews
Show Prices
Show Prices
Show Prices

Been to Farquhar Lodge B&B? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Farquhar Lodge B&B

Property: Farquhar Lodge B&B
Address: 30 Farquhar Drive, Ladysmith 3370, South Africa
Region: South Africa > KwaZulu-Natal > Ladysmith
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
Ranked #15 of 18 B&Bs / Inns in Ladysmith
Price Range (Based on Average Rates): £
Hotel Class:3 star — Farquhar Lodge B&B 3*
Number of rooms: 15
Official Description (provided by the hotel):
Welcome to Farquhar Lodge Bed & Breakfast. Set in a beautiful "jungle like" garden. Situated in Central Ladysmith, close to all the main amenities of this historic town. Our fifteen comfortable en-suite rooms are available at affordable tariffs. Each room is heated, air conditioned and are fully equipped with tea and coffee making facilities. You can relax in front of the TV in the comfort of you own room, scrolling though the selected DSTV channels, while enjoying refreshments from the fully stocked mini-bar in the room. Park your car in the assured safety of the large undercover parking area while enjoying the privacy of the gardens surrounding the rooms. Breakfast or dinner at your request can be enjoyed in our Thatched Glass-enclosed lapa complete with bar facilities looking onto the swimming pool area. Our gymnasium offers you the opportunity to relax your mussels in our infrared sauna or have a great workout to get rid of all the stress caused by a hard days work. The Lapa is a perfect venue to host intimate conferences or presentations for small office parties or functions all to be enjoyed in a relaxing "Out of Africa" atmosphere. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Ebookers so you can book your Farquhar Lodge B&B reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing