We attended a wedding here in October 2011 and stayed in one of the ground floor rooms for 3 nights. Chateau de Lantic has the potential to be an outstanding place to stay and does some things very well but we were let down by unwelcoming hosts (it felt like we were an imposition on them), a poorly maintained room and substandard service.
In terms of the positives, the setting is lovely with a good size pool and garden. The breakfast is very tasty. The upstairs rooms appear better maintained than the ground floor rooms and have beautiful carpets and furniture. Parking is easy. With reference to the wedding, the setting was magical and the food was sensational and there were some great additional touches including the fantastic presentation of the food.
An overwhelming negative however, was that the hosts gave us the feeling that we were not welcome and a big imposition on them. This has never happened to us before and contrasted sharply to our experience the 2 previous nights in a lovely 17th century manor in Ligre, Loire Valley (Au prince grenouille- highly recommended). The room was poorly maintained particularly with regards to the standard expected for the price. When we arrived, the bath had tepid water and cleaning fluid in it. The bathroom tap was falling off its base and difficult to use as a result. One lightbulb was not functionning over the bathroom mirror. It was very poor value for money although I note the upstairs rooms were much nicer. The service was poor. For a place that does weddings, there was no iron available on day of request. One was found the following day but there was no ironing board. With reference to the wedding, they refused to follow through on any of the bride's simple requests. For example, they did not put the tables in the order requested. They did not allow the transfer of a platter of oysters that were unfinished in the pre-dinner drinks section to the bridal table for their enjoyment (and instead they were wasted!) In the latter part of the night, guests had to fill their glasses up in the bathroom for water as reportedly the Evian had run out but they refused to supply tap water on the tables.
So in summary, while it is a great property and we had a fabulous time at the wedding, we were let down by the poor service and poorly maintained room.
- Official Description (provided by the hotel):
- The Rooms And The Suites Of Chateau De Lantic Have The Charm Of The Old Days.each One Is Decorated With Old Furniture.they Provide A Modern And Necessary Comfort To Offer You A Pleasurableb Stay In The Midst Of Pessac Leognan Great Wines. ... more less
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- Also Known As:
- Chateau De Lantic France/Martillac