Stayed at this hotel for three nights while on a coach tour to see the final of the Tour de France. When we arrived at this hotel in the early hours of the morning I noticed that the toilet bowl was very badly stained and the shower tray had not been cleaned. We also found underwear presumably from the previous occupant on the chair by the window. In the morning we realised the reason that the shower tray was so dirty was that the drain hole for the shower was blocked and the water was backing up into the tray. We reported these findings to our tour manager, who then spoke to the young woman on reception who was apparently the duty manager ( in French so I don't know exactly what was said) who reacted by rolling her eyes!!
When we returned to the hotel that evening we found that the toilet was still the same and the shower tray was still filthy!! It took until the third day for the shower problem to be rectified but the toilet bowl was never cleaned, all it would have taken was some bleach to clean it.
The staff at the hotel were very unhelpful and unwelcoming with the exception of the young man in chef jacket who was very attentive at breakfast buffet. Would not stay at this hotel again or indeed this chain of hotels.
- Official Description (provided by the hotel):
- The Kyriad Versailles St-Cyr is open 24 hours a day and offers 62 double rooms, 28 twin rooms, 12 of which are communicating, and four rooms with facilities for guests with reduced mobility. Each room has a flat screen television with Canal+ and Canal Satellite, a desk and a direct line telephone. You also have the choice of a bathroom with a shower or bath. All our rooms have top-of-the-range bedding and duvets. You can enjoy our fitness room, or go to jog in the park nearby. Our restaurant team will welcome you with pleasure to make you discover our home made dishes. ... more less
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- Also Known As:
- Kyriad Versailles - Saint Cyr L'Ecole France