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“Lovely People at a Great Price” 5 of 5 bubbles
Review of Mercure Rambouillet

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Mercure Rambouillet
Ranked #1 of 5 Hotels in Rambouillet
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely People at a Great Price”
5 of 5 bubbles Reviewed 18 June 2014

Great hotel, with excellent deals for rooms. Friendly and helpful staff. Dinner thoroughly enjoyed on the terrace, but a bit pricey. Great choice at breakfast. If heading back to the channel ports enables you to miss all of the worst of central Paris traffic

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wolfiesdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RELAYS78, Directeur général at Mercure Rambouillet, responded to this review, 8 July 2014
Dear customers
We are very pleased that you were satisfied with your stay.
Believe us, it will always be with pleasure that we welcome you.

Rose VILLAREAL - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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393 reviews from our community

Traveller rating
    119
    188
    57
    16
    13
See reviews for
59
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94
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dumfries, United Kingdom
Level Contributor
148 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

A really nice and very comfortable hotel in the centre of town. The only downside is the lack of hotel parking but there is a public car park with very reasonable fees directly across the road though you can't park there on the eve of market days unless you are against the wall.

Large, very well appointed room and bathroom. Big, comfortable bed. We couldn't have been more comfortable throughout our stay. Television appears not to work but you just have to select radio and it does (well, we are in France.......).

We had an excellent value, and delicious, dinner in the restaurant on our first night but the restaurant was full on the second night. Breakfast buffet was very good indeed.

All staff, without exception, were helpful and obliging. They really did give the impression that they cared about their guests enjoying their stay, which makes such a difference to a hotel experience.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hilary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RELAYS78, Directeur général at Mercure Rambouillet, responded to this review, 10 June 2014
Google Translation
Chère Cliente,

Quel bonheur pour nous de recevoir des commentaires si élogieux.
Votre avis contribue au fait que, les efforts que nous mettons en oeuvre pour améliorer nos prestations, répondent pleinement aux attentes de nos clients.
Toute l'équipe vous remercie chaleureusement.

Bien cordialement

Rose VILLAREAL
Directeur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
165 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

The Mercure hotel is some minutes walking distance from the Rambouillet Castle. In front of the hotel is a large parking place, But you have to take care from Tuesday to Thursday due to the regular weekly market. Because from 06.30AM - 02:00PM is the parking forbitten, because of the market. The hotel itself is very nice. The rooms are large, clean and confortable. Wireless LAN, small hotel safe and TV are available. The breakfast buffet is OK. Beside the hotel lobby is a small bar. For app. 22,00EUR you can have a very good three course dinner incl. one glas of wine. From the hotel to the Charles de Gaulle International airport you need app. 1,5 hours (70km) during the rush hour.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bluespacer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RELAYS78, Directeur général at Mercure Rambouillet, responded to this review, 10 June 2014
Dear Customers,

Thank you for your comments so encouraging.
If you had the opportunity to return to our hotel, we will tell you where you park the previous days the market.
I'm looking forward to seeing you again.

Rose VILLAREAL
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zedelgem, Belgium
Level Contributor
164 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 21 May 2014 via mobile

Good hotel with nice large room if upgrade to better than standard room. Good bed, nice towels, nice bathroom. Tv didn't work. Room service is simple without a lot of choice. Check in and check out bit long... Minibar Was empty!!!! They should check again how is a 4 stars hotel standard .

Stayed May 2014, travelled on business
Helpful?
Thank tiger2669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RELAYS78, Directeur général at Mercure Rambouillet, responded to this review, 10 June 2014
Dear Customers,

Thank you for taking the time to post your opinion on the course of your stay.
We are delighted that our services have pleased you.
On the mini-bar, it is available for any product that everyone would refrigerate.
We offer a shop at home where several items are presented to customers to buy what they want. Do not hesitate to stock up on a future stay.
Sincerely.

Rose VILLAREAL - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

This is a very good hotel.
Rooms are very nice and spacious.
Bathrooms are clean and modern.
The hotel is located directly opposite the castle and downtown Rambouillet.
Check-in and check-out were fast.
We had a problem at check-out though as we had booked 2 rooms since we were traveling with our 2 children. We had indicated 2 adults and 2 children on our internet booking (Accor site).
The hotel asked us to pay for the breakfast of the kids when we had booked 2 rooms including breakfast. We were said breakfasts were for adults only even if we had 2 rooms!
We were not so happy and found this attitude a bit stingy... We felt they wanted to make money on our back.
We had read other comments also mentioning the hotel claimed for breakfast fees when included, so we confirm this seems to be a policy of this hotel.
In the end we complained and received an email a few days later saying they will not bill us for the children's breakfast (my husband is a gold card member with accor so we don't know if this fact was taken under consideration or not...).
My advise, if you book 2 rooms with children, just enter them as adults, you will avoid complications at check-out...

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SgSling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

stayed here for a short family get-away. booked the highest room option, called junior suite if i recall correctly.

+ nicely furnished
+ looks fresh in most parts
+ great location opposite the park; great for feeding ducks with the kids, jogging, etc.
+ friendly staff although a few needed some time to worm up towards the guests

- although called suite, pretty tiny rooms
- no hotel parking
- no doorman to help with lagguage, etc.
- average food choices
- no gym options

keep the above in mind and you will have a good stay

Room Tip: go for the suites to have some space at least
See more room tips
  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 2013sas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RELAYS78, Responsable réception at Mercure Rambouillet, responded to this review, 25 October 2013
Dear Madam, Dear Sir,

Thanks a lot to taking time in order to share your opinion about our establishment.
We appreciate your positive feedback and notice the points to be improved, which is very important to make better our service even if some of them are out of our control as the car-park.

We are waiting to welcome you again in our hotel.

Best regards

Céline MICHON
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Rambouillet

Property: Mercure Rambouillet
Address: 1 Place de la Liberation, 78120, Rambouillet, France
Region: France > Ile-de-France > Yvelines > Rambouillet
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Rambouillet
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Rambouillet 4*
Number of rooms: 83
Official Description (provided by the hotel):
3 star hotel with 83 rooms. The hotel is located in the historic centre of the city of Rambouillet, opposite the castle and its park. The hotel is a former XVI post house and has just been renovated. It features a tea room, piano bar and 4 meeting roomsfor up to 400 people. ... more   less 
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