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“Lovely stay at Haus Susanne”
Review of Haus Susanne

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Haus Susanne
Ranked #6 of 35 Radstadt B&B and Inns
GreenLeadersGold level
Bedfordshire
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely stay at Haus Susanne”
Reviewed 5 January 2014

Had a great stay at Haus Susanne last April for a late season ski trip. Ben, Ange and Family made us feel so welcome, like having friends round to stay. The food is just what is needed after a long day on the slopes.

Radstadt is a real town, not a purpose built skiing village which made a nice change. You don't have direct access to the ski area, so it's really useful to have a car, but there loads of perfect day size ski areas within 10 mins of Radstadt.

  • Stayed April 2013, travelled with family
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Review collected in partnership with this hotel

Helpful?
1 Thank bedsguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 15 August 2016
Thank you for your kind review!
We hope to see you again in the future!
From Ben, Angela, Mabel and Lucy
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26 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • Italian first
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English first
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

Ben, Angela and their adorable children are the most helpful, warm and welcoming hosts imaginable and shared their own family Christmas with their guests with unstinting generosity and kindness. Haus Susanne is warm and comfortable and Room 4 spacious, with a small but effective en suite shower. Radstadt is a delightful little town and the Radstadt/Altenmarkt mountain sufficiently interesting - even without exploring other parts of the huge Ski Amadé region, which are eminently accessible by car or by bus (there's a bus stop within 2 minutes' walk) - to keep an intermediate skier happy for at least a couple of days. Varied breakfast options, cake for tea, and tasty, hearty dinners with wine - we certainly didn't go hungry! And the roast goose and Christmas pud (with fizz!) on Christmas Day went down especially well.
Ben and Angela are mines of useful information about the region and I even had a ski lesson with Ben, who as well as being le chef patron, is an instructor at the local ski school, truly a man of many parts!
Huge thanks to all the Turners and I can't wait for my next visit.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank Katherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 15 August 2016
Thanks Katherine for your kind review!

We try our best to make things right around here and it looks like we may have done it!

Thanks!

Ben
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Petersfield, United Kingdom
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 January 2014

With a great view of Radstadt mountain, this family run pension is warm, welcoming and very comfortable. The rooms are spacious, the beds comfortable, bathroom excellent with superb shower and no shortage of hot water!

The food was excellent - the Christmas Day dinner notable. Ben is a great cook! Good portions and plenty of wine! Good selection at breakfast.

The charming town is a short walk and the slope-serving bus stop at the end of the road (150m max).

Ben and Angela are fabulous hosts. Fun and informative about the Amade region and clearly they take great pride in their business. Can't wait to go back.

  • Stayed December 2013, travelled as a couple
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Helpful?
3 Thank MarkHunter64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 4 January 2014
Magic happens at Haus Susanne!

Congratulations on your recent engagement and thankyou for such a glowing review!

See you again soon!

Ben, Angela, Zeb, Mabel and Lucy xx
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Kent
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2013

We stayed at Pension Haus Susanne for a relaxing summer break and we got exactly that. Radstadt is a lovely town, a pleasant short walk away with some nice restaurants and bars, there is even a piano in the town square if you fancy a tinkle! The scenery is breath taking and there is plenty to do within a short car drive. Ben and Angela were excellent hosts. They made us feel very welcome and were always on hand to advise us on suitable outings for our family. Breakfast was varied and the coffee was delicious. Our ensuite room was clean and we had a small adjoining room with our baby's cot. We all slept well in the comfy beds, even our 8 month old which made a nice change! Would highly recommend a visit.

Room Tip: We used room 2 which had stunning views of the mountains and had an adjoining bunk bed room for chil...
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  • Stayed August 2013, travelled with family
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Helpful?
1 Thank meowmachine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 4 January 2014
WoW!

We're glad you enjoyed your stay with us!

It was great to entertain such a beautiful family!

See you again soon!

love from Ben, Angela, Zeb, Mabel and Lucy xx
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Liege, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2013

We found at Haus Suzanne exactly what we hoped to : easy to find, large and comfortable room, very calm, very nice breakfast. And on top of that we were so pleasantly welcome, although we arrived very late in the evening after having spent hours in traffic jams. Very nice !

  • Stayed August 2013, travelled with family
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Helpful?
Thank MarcVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 4 January 2014
Thank you for your kind review!
We hope to see you again in the future!
From Ben, Angela, Mabel and Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 5 Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 6 February 2013

Same as most of the review on here, We had a great time in Radstadt being hosted by Ben and Angela, they were very accomodating, and Ben even came out to help us when our car got stuck in snow on our last day.

The rooms are presentable, clean and comfortable. Ours had a TV and was ensuite. My only criticism is the shower cubicle was quite small, although I am a big unit, but it was powerful and there was plenty of hot water.

We were on the catered package and what fantastic value, Bens food was hearty and plentiful and even included wine. compliments to the chef.

There is a comfortable community bar with a honesty fridge for beer etc and they even have a sauna (although we didn't use it)

The hotel (and resort) is away from the ski lift but a ski bus takes you from the bottom of the street to Radstadt lift.

The ski area itself is quite small, you can ski from the top of the Radstadt lift into Altenmarkt though and catch a bus to Zauchansee or other Ski Amade areas.

However, Radstadt Altenmarkt has plenty of variety for skiing with lots of mountain restaurants, the resort itself is quiet with lots of empty slopes and few lift queues.

Radstadt town is more family orientated although I am told some of the venues can be lively at the weekend.

All in all, we thoutoughly enjoed our break and would recomend Haus Susanne.

  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank grgrgray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 4 January 2014
Thanks for taking the time to review us!
I'm pretty sure I am getting well experienced in getting cars out of snow.. .mine especially!

See you soon!
Ben
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London, United Kingdom
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 January 2013

A huge thank you to Ben and Angela for making our New Year trip so successful and enjoyable. We loved the relaxed and laidback atmosphere at Haus Susanne and our hosts could not have done more to ensure that our every need was tended to.

  • Stayed January 2013, travelled with family
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    • Rooms
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Helpful?
2 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenInAustria, Owner at Haus Susanne, responded to this review, 20 January 2013
Thank you Richard for such a glowing report!
We had a great time hosting you chaps that week as well!.... Hope to see you all again ;-)
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Haus Susanne

Property: Haus Susanne
Address: Gappenau 16, Radstadt 5550, Austria
Region: Austria > Austrian Alps > Salzburg Region > Radstadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 35 B&Bs / Inns in Radstadt
Price Range (Based on Average Rates): £
Hotel Class:3 star — Haus Susanne 3*
Number of rooms: 5
Official Description (provided by the hotel):
Haus Susanne is a guest house that offers a large self-catered rental for up to 14 people. Haus Susanne also offers bed and breakfast accommodation by the room on request. All of the sleeping accommodation is on the top floor of the property with access to a 70 square meter roof terrace overlooking the Alpine mountains and valleys. The house has 5 bedrooms all with private WC and Shower facilities. The kitchen is fully equipped with everything you need to cater for large groups and there is a dining room to serve food. Haus Susanne also has an outside dining area with a grill/barbecue. The lounge and play room is a great place to cook off in the summer as it is on the lower floors. The garden is large and spacious with a playing area with swings and slides, a trampoline and table tennis. There is also plenty of room to play a little football or even cricket! ... more   less 
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