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“Cape Pillars...where no request is too big or too small....the best!!”

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Cape Pillars Boutique Hotel
Ranked #5 of 38 Durbanville B&B and Inns
Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Cape Pillars...where no request is too big or too small....the best!!”
Reviewed 24 May 2013

My son Neil and fiancee Jonathan were married 18 May 2013...and I booked them into Cape Pillars for their honeymoon week-end. From my very first enquiry to the very last request at the end of their stay-I was overwhelmed by the professionalism-attention to detail-kindness and genuine interest of the staff there. I had very specific requirements for the week-end-from rose petals in the honeymoon suite-candles carefully lit-sumptuous private breakfast on Sunday morning-special decadent platters beautifully prepared-right up until a shuttle to take them to the Rovos Rail station Monday morning where they began the first leg of their honeymoon. All I can say is "WOW...and THANK-YOU to Monica and the Cape Pillars Team.
Thank you for listening and thank you for understanding. There are no words to describe their experience with you-but I have heard them say that was not the last that you will see of them! In my opinion you are SIMPLY THE BEST!

Room Tip: Privacy was important here - so the LOVE suite was a very good choice.
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank lorraine2591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Owner at Cape Pillars Boutique Hotel, responded to this review, 18 October 2014
What an incrediblly special event this was indeed! We loved every aspect and every moment of organising and executing this wonderful weekend for 2 of the most special people we have ever had the pleasure of having as guests with us. Neil and Jonathan are truly a wonderful couple and Lorraine, you are definitely the most wonderful mother ever!

Thank you for your great review. We are so happy that we could make Neil and Jonathan's honeymoon weekend exactly as planned.

Warm regards
Monica and the Cape Pillars Team
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98 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Elst, The Netherlands
1 review
Reviewed 8 May 2013

Cape Pillars offers spacious, luxury rooms. Good breakfast, various tasty suppers and when requested they can prepare a lunch box.
The helpful team, gave me the feeling they really like what they are doing! They got attention for detail.
For business and holiday visits, this guest house a recommendation!
I enjoyed my stays and certainly remember the omelets for breakfast…

Room Tip: I've been in some rooms, during various visits. All rooms are at the same high level!
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  • Stayed February 2013, travelled on business
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Helpful?
Thank rene a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 10 May 2013
Good Morning Rene

What a lovely surprise when I opened my emails this morning and saw your great review on Tripadvisor!

It is always a pleasure to see your friendly face and to assist you to the best of our abilities. You are more than welcome to visit us anytime again to experience the perfect omeletes that we have for breakfast!

Hope to see you soon.

Kind Regards
The Cape Pillars Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban
1 review
Reviewed 6 May 2013

Like most people I have travelled a bit around the world. I tend not to be too fussy and rather focus on enjoying my trips. However I now set a challenge to you to visit the Cape Pillars Boutique Guest House in Durbanville, Cape Town and see if you will find anything to whine about 

I'm trying hard to write something bad but nothing negative comes to mind. From the warm welcome you receive, to the immaculate rooms. The lovely ambience and the exquisite taste of the food, it’s all beautiful.

The quality of the breakfast is amazing and the kindness of the staff tops it all off.
They even arrange airport transfer on your behalf and pack lunch boxes on request. Everything is done in a professional manner and with a smile!

Next time you think of travelling to Cape Town, then give Cape Pillars Boutique Guest House a ring and book yourself in. It will be an unforgettable experience!

Personally it is my home away from home 

Sipho Msomi

  • Stayed March 2013, travelled on business
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Helpful?
Thank Sipho M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 8 May 2013
Hi Sipho

Thank you for your awesome review on Cape Pillars Boutique Guesthouse!

It is always a pleasure to welcome you back at Cape Pillars as you quickly became part of our family!

The Hospitality Industry is almost all about great customer service, but it is also important that it is great customer service with a smile! It warms our hearts to know that our guests appreciate every effort that we put in to make our guests feel comfortable and to assist them with anything to make their life easier.

We hope to see you again soon and enjoy your family time in Durban.

Kind Regards
Anei & The Cape Pillars Team
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Centurion, South Africa
1 review
Reviewed 28 April 2013

I find this guest house a true home away from home. The staff are always friendly, great food and excellent mattresses for a good night's rest. Location is very good for the greater Cape Town area, Winelands and Boland.

  • Stayed November 2012, travelled as a couple
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Helpful?
Thank Johan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 29 April 2013
Dear Johan

Thank you for your kind words with regards to your stay at Cape Pillars Guesthouse on the Tripadvisor website!

At Cape Pillars we always aspire to provide the best hospitality and service to all our guests! We hope to welcome you back soon again at Cape Pillars Guesthouse and to be of service to you.

Enjoy the rest of your day!

Regards
Management
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Cape Town , South Africa
1 review
Reviewed 23 April 2013

It was truly a magnificent getaway. The staff were friendly and helpful. The whole experience was really enjoyable. Nothing to complain about. Would recommend it to anyone, from business trip to relaxing getaway.

  • Stayed April 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Patti N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 29 April 2013
Dear Patti

Thank you for your kind words and wonderful review of Cape Pillars Guetshouse on the Tripadvisor website.

At Cape Pillars Guesthouse we aspire to provide the best hospitality at all times! We hope that we can welcome you back soon again at Cape Pillars Guesthouse and to be of service to you.

Enjoy the rest of your day!

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2013

Cape Pillars was recommend to us by a friend; and a quick check on Trip Adviser confirmed this would be an ideal 'stopover'. A warm welcome. large bedroom and bathroom even a balcony/terrace (the honeymoon suite I think) but worth it for us to have the extra space as we both needed to set up laptops and download email. Wifi was ok too. slightly disappointed with the breakfast - omelette filling was added at last minute so was cold and cheese not given time to melt into it. But maybe that is just a personal thing?

  • Stayed March 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 3 April 2013
Dear Chris

Thank you for your valued review on Cape Pillars Guesthouse and for the positive feedback.

At Cape Pillars Guesthouse we strive to give the best possible service to all our guests. We made a note of your experience that you had at breakfast and made sure to inform our chefs so that we can improve on the quality of food offered.

We are looking forward to welcome you back again at Cape Pillars Guesthouse in the near future.

Kind Regards
The Cape Pillars Team
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Atlanta, Georgia
Level 6 Contributor
171 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 16 February 2013

I stayed here while on a business trip, as were all of the other guests I met during my stay. The hotel is located in Durbanville, which is a quiet, safe suburb of Cape Town. The rooms are all different but mine was quite spacious and well appointed. The bed was firmly comfortable and there is a fridge (which also serves as a mini-bar) and microwave if you want to bring your own food.

The guest house provides a breakfast with a continental buffet and eggs cooked to order. There is a fixed-menu evening dinner that is offered on request but was very good on the evenings when I ate there. The Durbanville business district is only a couple of kms. away where there are many restaurant choices if you should want something different. Wireless internet is offered for a fee based on data consumption and I found the speed adequate. There is a small TV that only received about 5 channels. There is a safe provided that is OK for documents but is too small to fit a laptop.

What made this property truly special was Monica and her staff. They were always pleasant and seemed to proactively look after your needs. You certainly can't get this level of service at a large hotel.

Highly recommended.

  • Stayed February 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank 4959keeton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapePillars, Manager at Cape Pillars Boutique Hotel, responded to this review, 19 February 2013
Dear Mr. Putman

Thank you for your positive feedback and review. It was a pleasure to accommodate you at our guesthouse and we hope that we can welcome you back again in the near future.

Our team always aspire to provide the best hospitality to all our guests.

Send our regards to everyone in Atlanta!

Kind Regards
Cape Pillars Management and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cape Pillars Boutique Hotel

Property: Cape Pillars Boutique Hotel
Address: 9 De Villiers Drive | Valmary Park, Durbanville 7550, South Africa (Formerly Cape Pillars Boutique Guesthouse)
Region: South Africa > Western Cape > Cape Town > Durbanville
Amenities:
Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 38 B&Bs / Inns in Durbanville
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cape Pillars Boutique Hotel 4*
Number of rooms: 9
Official Description (provided by the hotel):
Situated in the heart of Durbanville, Cape Pillars is conveniently located close to the city center. Our suites boast 4-star accreditation. Choose between nine stylishly decorated rooms, each with an en-suite bathroom - with bath and shower, or shower only. From classy retro to antique Victorian, each room is individually themed and uniquely finished with hand selected décor. At Cape Pillars, we're devoted to guest satisfaction and attention to detail, ensuring superior comfort in a spacious, sunny and secure environment. ... more   less 
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Also Known As:
Cape Pillars Boutique Hotel Durbanville, Cape Town, South Africa

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