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“A Stunning Experience” 5 of 5 bubbles
Review of Hotel Marques de Riscal a Luxury Collection Hotel

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Hotel Marques de Riscal a Luxury Collection Hotel
Ranked #1 of 2 Hotels in Elciego
Certificate of Excellence
Berkshire
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“A Stunning Experience”
5 of 5 bubbles Reviewed 5 July 2014

I was very worried that this hotel would not be "worth it" (yes, it is VERY expensive) given we are staying in lovely places throughout France and Spain. So much so I thought of cancelling, but am glad I didn't. The staff are warm and not pretentious, and we were lucky enough to have room 14 in the main hotel with a great view. It is an experience and I adored the room itself- dramatic and comfortable. To be honest, we would have felt very let down if we were not in the main hotel, but they charge the same for both...hmm, I don't think they should . The weather was truly awful ...rain rain rain, so no chance to sit on the inviting terraces. The winery tour the next day was included, and it was fine- helped but the hotel and the wine into context. We chose not to dine in as did not really like the ambience in either restaurant, and went to Laguardia instead- a beautiful old town nearby. Breakfast as good as it should be in a hotel of this quality.

Room Tip: Although they do not allow you to express a preference when booking (or even when you have booked) d...
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissFussyBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 7 July 2014
Dear MissFussyBerkshire,

I was really glad to read your comments and would like to thank you for taking the time to write your review. We always welcome and appreciate all feedback from our in order to continue to grow and evolve as a property.

We do hope your enjoyable visit will encourage you to stay with us again should your travels bring you to back to Elciego.

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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880 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
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English first
Uyo, Nigeria
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

very luxurious and classy, international standards, including a colder atmosphere.
excellent welcome at reception, super friendly and helpful.
difficult to get a 'hearty' snack in late afternoon, but we managed a super salad.
we enjoyed the heated swimming pool with build-in massage stream jets, excellent facilities !
the visit to the winery Marques de Riscal (on site) is just fantastic and super pro !

Room Tip: we had a room with terrace giving out to the vineyard, what do you want more ?
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marc d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalst, Belgium
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

This is a hotel you would never expect in the Rioja area of Spain.What an amazing beautiful building.First thought it would be a disaster to see something soo modern between the vineyards, but the contrast really works.Most of the rooms are next to the main attraction and are verry big and the bed is a treat.Beautiful bathroom .Excellent breakfast.Most do !!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 30 June 2014
Dear martine d,

Thanks a lot for posting your comments for, as you said, our unique Hotel Marques de Riscal, A Luxury Collection Hotel. We are glad to know you liked the architecture of the building and the services provided.

Hope that would encourage you to bring us another opportunity to welcome you in beautiful Rioja.

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Storrington, United Kingdom
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

A real treat - visually no where else I have stayed compares. Marvelous views from the hotel over the Rioja region and its wineries. 2 lovely onsite restaurants, along with the Marques de Riscal winery. Expensive but worth it.

Room Tip: Possibly the ones in the Frank Gehry building overlooking the village
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jenniegSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantwich
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We only stayed for one night but enjoyed an afternoon on the terrace with a drink and a snack followed by an excellent dinner ending with coffee and brandy in the bar.
Next morning we took the winery tour after breakfast ( no charge)before moving on. Marques de Riscal is a favourite wine of ours and we tried some bottles that we don't see in England.
Unfortunately, the Spa was closed when we were there so it is a good idea to make sure that it is open when you book - normally this would be a real annoyance but we enjoyed our stay nontheless.

Room Tip: We stayed in the rooms across the bridge which are very good. We didn't look at the rooms in the...
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  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We were on our self-planned trip through Spain, where a lot of the overnight stays were paid with hotel points. Hotel Marques de Riscal was definitely a gem in terms of point redemption/value/experience.

A bit of history on this place. El Ciego wasn't even on the touristy map before this hotel was built. It all started in the early 2000 when the Marques De Riscal vineyard owner approached a famous American architect Frank Gehry to design a hotel for them. They also got an association with the Starwood program, and now we can all benefit (read full story on their website).

When we arrived at the hotel (about 11 AM) we were greeted by the valet (free parking) and at the front desk received very tasty welcome drinks (white sparking wine with the grape and a cube of gelatinized red wine as the stirrer). We chose to have the drink coupons as our Gold member welcome gift (which we later returned and got the 250 spg points instead - more on this later). We were also given a room upgrade to a larger room with a fantastic view of the vineyard and the town of El Ciego (mountains in the background).

There are two buildings - one has very few rooms - they are the ones with the odd-shaped walls/windows. The other building is connected by a glass walkway on the 2nd floor, or you can simply walk on the street. The room was very spacious, with a large window, king bed, a luxurious oversized bathroom (separate toilet and shower rooms, large built-in closet), and a huge soaking tub. Soft music was playing in the room when we arrived. Same was true when they did the turndown service in the evening - they left chocolates and turned on the side lamps to set the mood. Amazing!

We wanted to try the Michelin star restaurant located at the main building of the hotel. The pre fix tasting menu was 85 euros per person, but there is an option to pay with points. We chose to pay with points - 17k spg points for 2 adults. This was an unforgettable 12 course meal, which lasted 2.5 hours and was accompanied by a story behind every plate of food you received. We only had to pay for the wine at the restaurant since drinks were not included in the price of the menu.

As part of the hotel experience, they offer free wine tours at various times throughout the day (walking distance from the hotel). Our tour guide was amazing! The tour lasted about 2 hrs and we got to see a lot of the production. Very interesting and of course - the wine tastings at the end made it all end perfectly.

We also got to soak in their indoor pool and hot tub, both of which had amazing views of the vineyard. They were serving large chilled grapes as treats, which was very appropriate to set the mood. The walls were decorated with dried vine branches...

Overall, this was a very pleasant experience. Highly recommend to anyone thinking about visiting.

PS - don't forget to climb the stairs a drive away to get to the town "view point". Turn left right after you exit the hotel gate and follow the road until you see the wooden stairs.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank F00dsn0b1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 22 June 2014
Dear F00dsn0b1000,

Firstly I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests as this is the only way to ensure we continue to grow and evolve as a property.

I was delighted to read that as a loyal member of our Starwood Preferred Guest (SPG) program you have found great value for money/points and enjoyed all privileges of your gold SPG membership. On the other hand your nice comments are very rewarding and really motivates our team of Luxury Collection ambassadors to keep offering exceptional experiences within our unique Hotel Marques de Riscal, A Luxury Collection Hotel.

We do hope your enjoyable visit will encourage you to stay with us again should your travels bring you to back to Elciego.

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glendale, Arizona
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 17 June 2014

The hotel is unbelievable. We had seen many pictures of it and were excited to visit but the pictures don't do it justice. Everytime you look at the building there is something new to see and it never gets old. The staff was warm and welcoming. They were helpful in directing us to wonderful sights in the area. The rooms were beautiful and very comfortable. The food was excellent and our stay was a very special experience.

Room Tip: Ask for a room in the main building just for the experience.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RLP402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 22 June 2014
Dear RLP402,

Many thanks for taking part of your time to write your review. We are very glad to know you have enjoyed so much your stay at our unique Hotel Marques de Riscal, A Luxury Colelction Hotel.

Thank you and hope to welcome you back soon in the beautiful Rioja

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Marques de Riscal a Luxury Collection Hotel

Property: Hotel Marques de Riscal a Luxury Collection Hotel
Address: Calle Torrea, 1, 01340 Elciego, Spain
Phone Number:
Region: Spain > Basque Country > Province of Alava > Elciego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Elciego
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Marques de Riscal a Luxury Collection Hotel 5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to The City of Wine, where you will discover a masterpiece, Hotel Marques de Riscal Elciego. With 43 luxurious rooms and suites, an exceptional spa and a superb culinary offer, this boutique hotel, located in the heart of la Rioja alavesa and designed by famous arquitect Frank O. Gehry, is the ideal place for enoturim lovers. ... more   less 
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Also Known As:
Marques De Riscal Hotel
Marques De Riscal Elciego
Hotel Marques De Riscal a Luxury Collection Hotel Spain/Elciego

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