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Hotel Marques de Riscal a Luxury Collection Hotel
Ranked #1 of 2 Hotels in Elciego
Certificate of Excellence
Connecticut
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Stunning!”
5 of 5 bubbles Reviewed 11 August 2014

I love this hotel. It is a stunning building; the architecture alone is worth a visit. However, the rooms are well equipped with luxurious marble baths and fantastic views of the town. The staff is friendly and helpful and the tapas lounge offers good wine (naturally) and tasty tapas. The only recommendation I would make to the hotel is to put two of those great red chairs in the room instead of the small couch. These comfortable chairs are facing the view from the windows. Spectacular!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank scdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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892 reviews from our community

Traveller rating
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550
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
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Buenos Aires, Argentina
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

The hotel is located in a wonderful area of Spain where you may not only visit wine producing "Bodegas" but also see charming old villages such as La Guardia, Samaniego, San Vicente de la Sonsierra or Briones. Free bikes can be taken from reception but you'll need to be fit enough to face the numerous hills of the region and the heat in the summer! If not and you like to do a bit of shopping, the city of Logroño is not far away and spending an afternoon there is a nice alternative when the weather is not the best in the area for example. Bilbao is farther away but the hotel can also be used as a base to spend a day or two there.
Before arriving, we were wondering whether the creative and daring architecture of this hotel would not be too much to our taste. But no, we loved the four days we spent at Marques de Riscal. The hotel is extremely comfortable and breakfast or dinner on the terrace overlooking the village of El Ciego is an unforgettable experience. The staff at the restaurants was particularly nice and friendly. The grand deluxe rooms are large and well equipped, although we would have appreciated a more open view - the one from rooms 31 & 32 overlooking the vineyards is quite restricted and our Starwood Gold card was of no help to get better views. AC and WiFi worked perfectly well. Many car park spaces are covered and offer a shade which is well appreciated in the summer. Really not much to criticize, I guess you'll be as pleased as us if you choose to stay at this property.

Room Tip: Rooms overlooking the village probably have the better view
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Alain2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 18 August 2014
Dear Alain2000,

Thank you very much for taking the time to write the review and share your experience at Hotel Marques de Riscal with others. We do value all feedback from our guests as this is the only way to ensure we continue to improve in our efforts to offer exceptional and indigenous experiences to our guests.

We do hope your enjoyable visit will encourage you to stay with us again should your travels brings you back to Elciego.

Kind regards

Alexander Peev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

We booked the Gehry suit at the Marques de Riscal for our Wine tour, when booking the hotel we requested for a car to pick us up since we were getting there late at night, the concierge told us there was no need to reserve a car as taxis were all around and they were 5 minutes from the hotel, upon arriving there for our surprise there were no taxis, we had to call a local number and request a taxi, after 15 minutes waiting a taxi came, we asked to go to Marques de Riscal and the driver said it was a 20 to 30 minute Ride, again another surprise.

We reserved the suite for 3 people, upon checking in while already in the room we notice that there was no place for our daughter to sleep, so we requested a rollaway bed, the concierge called and told us that would cost an additional 75 Euros per day, the room was the most expensive room in the hotel ( a very nice room) I told them that reservation was for 3 people and at the very least they should have said that on the reservation when it was made, they ended up not charging us which I thought it was very professional of them.

The hotel is a really nice hotel with great views of El Ciego and the Marques de Riscal Winery
the hotel booked a wine tour for the whole day around the village and wineries, we had the best time in Spain on this tour, of you chose to do a wine tour you may want to consider Marques De Riscal.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gricetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 8 August 2014
Dear Gricetti,

Thank you very much for posting your comments on Trip Advisor about your experience at our unique Hotel Marques de Riscal, A Luxury Collection Hotel.

I do appreciate your nice comments about the hotel and take all revious seriously, so your recomendation are more than welcomed. Thank you!

Hope to see you soon back at beautiful Rioja!

Kind regards

Alexander Peev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

Must stay there just to see it. This Frank Gehry, designed titanium edifice set among the vineyards of La Rioja and juxtaposed with the medieval village of El Ciego is quite a sight. This hotel may be on its way to iconic status. Beyond that though, the hotel is excellent - the rooms were specifically designed for the hotel and the bathrooms are luxury. The hotel staff is helpful and friendly and can suggest day trips and activities for exploring the La Rioja area. I believe, included with the stay is a complimentary tour of some wineries (we were too late to take advantage of this and unfortunately were there for only one night). Note that the hotel is owned by the Marques De Riscal Vineyard. Also the hotel provides bicycles for guests and have suggested routes for touring the area! Do this in the evening then relax at the spa and pool!

Room Tip: Ask for a room with a view of El Ciego.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 4 August 2014
Dear Melissa P,

Thank you so much for your time in sharing your experiences within our unique Hotel Marques de Riscal, A Luxury Collection Hotel in Elciego. I was very pleased to read that you enjoyed your stay among us and hope to welcome you back in the near future.

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, Somerset, UK
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

We came for the building and it didn't disappoint.

In fact throughout our two nights (we'd booked for one but to appreciate the hotel we soon realised you need a minimum of two nights) the views evolved and were transformed, the reflections changed and the experience became ever better.

It's a building that is so wonderful to live in and dine within .. yes so much better than simply being viewed from afar.

What else? We very much enjoyed the food .. the gourmand menu was well done and the set menu in the bistro is good value. Service in the restaurants whether for dinner or at breakfast was exemplary and charming.

We had the spa to ourselves so that made our time there pretty nigh on perfect.

But we came to this hotel because of its design. And that's why we'll be going back.

It's an experience that shouldn't be restricted to just once in your life. It won't be in ours!

Room Tip: Try and get a room in the main hotel.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jensenfrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apeev, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review, 4 August 2014
Dear jensenfrome,

Many thanks for writing your review and for your nice comments about our Hotel Marques de Riscal, A Luxury Collection Hotel in Elciego.

I'm glad you liked the extraordinary building created by Frank Gehry but what is even more rewarding is to know that you have enjoyed the service provided by our young team of Luxury Collection Ambassadors.

Hope to welcome you back in the future in beautiful Rioja

Kind regards

Alexander Peev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 August 2014 via mobile

A spectacular venue located in the Rioja wine region, at the middle of the vineyard & winery, designed by Frank Ghery. We visited with my parents celebrating their 50th wedding anniversary, and stayed over the weekend. Rooms are ample and full of amenities by Grundig and Bang & Olufsen. We had a beautiful dinner at the one star Michelin restaurant, and followed the next day with a visit to the spa. Facilities are top of the line and service impeccable. If you’re up to it, you can also walk or ride a bike and visit the very picturesque El Ciego town just five minutes away, or roam thru the vineyard.

Stayed July 2014, travelled with family
Helpful?
Thank TonyCepeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 25 July 2014 via mobile

This hotel came as a suggestion from a really good friend literally the night before. Once hearing about it, I had to say here.

Nothing prepared me for the experience I was about to have. It was so amazing and beyond. Hotel Marques de Riscal thinks of everything. From the service they offer to the care they provide, all of it was heavenly.

On a side note, I have stayed at many hotels, but this was the first time I had ever come out to my car to find the windshields had been cleaned . Wow. Attention to detail in every way.

Stayed July 2014, travelled solo
Helpful?
Thank blueosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Marques de Riscal a Luxury Collection Hotel

Property: Hotel Marques de Riscal a Luxury Collection Hotel
Address: Calle Torrea, 1, 01340 Elciego, Spain
Phone Number:
Region: Spain > Basque Country > Province of Alava > Elciego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Elciego
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Marques de Riscal a Luxury Collection Hotel 5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to The City of Wine, where you will discover a masterpiece, Hotel Marques de Riscal Elciego. With 43 luxurious rooms and suites, an exceptional spa and a superb culinary offer, this boutique hotel, located in the heart of la Rioja alavesa and designed by famous arquitect Frank O. Gehry, is the ideal place for enoturim lovers. ... more   less 
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Also Known As:
Marques De Riscal Hotel
Marques De Riscal Elciego
Hotel Marques De Riscal a Luxury Collection Hotel Spain/Elciego

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