This isn’t the first time we’ve stayed in this town doing a walking holiday. The last time we stayed here, we stayed in the ‘sister’ hotel to this hotel, the Hotel Porto Cristo. And to be honest, the same amount of snobbery exists at this hotel. As I stated in my review for the Hotel Porto Cristo in 2011, you are treated differently to regular guests because you are staying here as part of a walking holiday.
I don’t think they like this type of guest and in truth you are not treated as well as regular guests. As a hotel guest you shouldn’t be made to take your shoes off in the reception area and put on a second hand pair of slippers. No other guests would have to this in any other hotel (unless it was the Hotel Porto Cristo). Having to publicly remove your boots and then leave them in reception is quite frankly, out of order. We are entitled to be treated like every other guest – walking boots or not.
Once you’ve done your footwear exchange, you are then allowed to proceed to your room. The rooms themselves are slightly unusual in that they also provide the means to do some self catering. They are very clean and very contemporary with a huge flat screen TV (which has a couple of English TV stations on - ITV 1 and ITV 4), large comfortable bed, modern furniture and a spacious bathroom with a spa bath and excellent shower all done to quite a high spec.
Wi-Fi is also freely available throughout the hotel. The location is in the dead central of town and you are right next to the harbour/marina with all amenities nearby (bars/restaurants etc.).
Breakfast is served on the first floor and there is a good selection of bread, meats, cheeses, juice, tea, coffee and fruit.
Overall, I would say that this is a pretty decent hotel with all mod cons if that’s your thing. There is a bit of style over substance but it’s good to stay somewhere that has a decent sized fridge, a couple of hobs to cook on, a microwave and a kettle (not that we used any of these things).
It’s just a shame that the front of house staff or hotel policy thinks it can treat guests in a certain way when we are the ones paying to stay here. I find it rude and very unprofessional.
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- Also Known As:
- Hotel Cap De Creus