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Phil O
Bolton, United Kingdom

Superb Hotel to stay at.

5.0 of 5 bubblesReviewed 23 Jun 2019
We stayed here for two nights and it was a fabulous place to stay , the staff were very friendly and helpful and the restaurant was very good even though they had weddings and childrens parties every day they still made our stay very pleasant indeed . The grounds & the pools were great to explore as well but the hotel , both inside and outside was magnificent to view.
Date of stay: June 2019
Room Tip: All good i would presume
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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            Reviews (979)
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            5 - 10 of 979 reviews
            Reviewed 20 February 2019

            I stayed for just one night as part of a large group tour and our one night wasn't ideal - very rainy and blustery, so no real chance for us to explore the grounds or see the views. We also arrived on the same evening the hotel was hosting a large wedding, and it was obvious that most of the staff were focused on that event for the evening (which went on, with loud music, for a large part of the evening). I understand that the appeal of this hotel is a nostalgic trip to the past, in a 'fancy' setting but I would rather have had better amenities that were more modernized. The room in general was just fine and comfortable, although the comforters on the bed seemed to be cleaned or sprayed with something very heavily fragranced - we had to put them in the armoire because the smell was giving us headaches! Dinner was OK - our group had very mixed experiences with the meat dish that was served (some overdone, some very raw) but breakfast was better - some of the best croissants I've had. All in all, I don't think I would stay there again, and I would make sure it is the type of hotel experience you're looking for before booking.

            Date of stay: January 2019
            • Trip type: Travelled with friends
              • Sleep Quality
              • Rooms
              • Service
            Thank Kristin D
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 13 February 2019

            WHen I first visited La Sonrisa back 15 years ago I hoped that this would last forever. It is a place to experience the past with the beauty of what we expect in Naples from the 60's with touches of today. Since Emma has become the leader of such a great era of the past, it is a reminder of both her parents. Her dad loved his role in running this place and creating all of what he stood for. Today I see that Emma is the daughter they really would be prd of. Her husband and life long fortress has made this place an experience. Enjoy the fountains the weddings and especially their hard work and achievements. Don;t miss this place. It is a real experinece

            Date of stay: July 2018
            Thank Anna Maria N
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 2 January 2019

            My family enjoyed a night a Grand Hotel La Sonrisa on the way to Pompeii. Pleasant restaurant with friendly staff and first-class views of Mount Vesuvius from our room balcony. Safe and plentiful parking. Hearty breakfast. About 10-15 minutes from Pompeii by car.

            Date of stay: December 2018
            • Trip type: Travelled with family
              • Value
              • Cleanliness
              • Service
            Thank midwest-traveler
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 10 December 2018 via mobile

            Our party of 14 visited the Naples area to help celebrate my 70th birthday. The hotel is amazing. It reminded me of the palace of Versailles. The staff were very helpful and the hotel was overlooked by Vesuvius. Children had a great time in the very ornate pool. We had wonderful weather for the four day visit . Only problem is you really need a car to visit places like Sorrento and Pompeii

            Date of stay: October 2018
            Trip type: Travelled with family
            Thank robinsonalan1
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 9 June 2018 via mobile

            Stayed here for our one night in Pompeii. In hindsight we should of picked somewhere close to train as this hotel is about 15 min away. We thought it would be charming but it was really just cheesy. Our second room was great. First room was just horrible. Looked dirty it was so old. Also had two beds, a queen and twin, less then 6 in from each other. It was complete with a large pink crucifix at the head of the queen bed. I should have taken pictures but I was too irritated after struggling to get to the place.

            I will say the staff was great and quickly got us into a better room right away. We did enjoy some spritz drinks at the bar and the bartender was very friendly as well.

            Overall not the quirky experience we thought it would be.

            Date of stay: June 2018
            Trip type: Travelled as a couple
            Thank Shelton20
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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