I think that the hotel in particular is resting on it unique selling point of rooms carved into the rock face. We were night stopping in Tours en route from the South of France to St Malo. The hotel itself seems a bit dated in terms of its external appearance. The grounds were largely unkempt with the grass long and various borders and hedging not touched for some time, so first impressions were of a hotel being run on a budget. Inside the entrance foyer was quite small and dark with no space to sit down and read a paper. The bar area was nice, built into the rock with no natural light but was closed off to us because of a function that night. Therefore the choice was outside on the terrace (weather wasn't great) or go to our room. Room was ok but we felt a bit diddled on the offer. The offer was a "special rate" of €220 per night inclusive of breakfast. In truth when we checked out, we found out that the standard room rate was €180 and breakfast was €20 per head. In other words, they forced the €40 breakfast on us by suggesting that there was a special offer. There was no such thing - they hard sold the breakfast. €20 per head for croissant, bread and jam plus coffee and fruit juice is just ridiculous.
Our room (room 15) was effectively an up market Novotel room. It was ok but nothing special. That said, there were at a cost much better rooms but we were just there for the night.
That leaves me with the restaurant. First decor and layout is third rate with terrible piped music you'd hear in a mausoleum. There was a function that night so the main restaurant area was taken over for that. Our table faced a glass door so we had our backs to the rest of the restaurant, quite extraordinary. Absolutely awful in terms of value. The suggested starter was langoustine and white asparagus at €30 per head. This was not michelin star cooking, it was a decent bistro standard at best. For the main course my wife had the recommended Turbot (€45) hd I had sole (€35). Cheese board was ok but so it should be at €14 per head. Certainly nothing special and certainly not deserving of the Alain Ducasse price tags. A pretty dull, staid but very expensive experience in a hotel which doesn't appear to spend any attention to its ground or external appearances.
The staff were all very pleasant and efficient but no sight of the proprietor(s) that night.
Location wise it's about 5 - 10 minutes outside Tours centre and is perched back against the troglodyte rock face. Yes there are views over the Loire but also a busy road between the hotel and the Loire. In short we both left failing to comprehend how this establishment could still be a member of Relais & Chateaux.
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- Also Known As:
- Les Hautes Roches Rochecorbon, France - Loire Valley