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“A Lucky Find!”
Review of The Bulls Head Inn

The Bulls Head Inn
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The Bulls Head Inn
Ranked #6 of 6 Hayfield B&B and Inns
London, United Kingdom
1 review
“A Lucky Find!”
Reviewed 10 September 2013

I came across The Bulls Head Inn totally by accident when I was looking for somewhere to stay near to Alton Towers. They had the exact number of rooms that I needed for my party and from the beginning when I was making arrangements and bookings, the staff were extremely helpful.

The woman who met us was very understanding and showed us all to our rooms even though we took her away from the bar several times during a busy Friday night. The restaurant staff weren't fazed by this and took our orders and provided us with some delicious food without missing a beat, right up until after 9.30.

The rooms were comfortable, although there wasn't much in the way of toiletries. Another possible downside might be the location of the shared bathroom in the family room. It is right between two adjoining doubles which means that whoever is staying in the attic room can't leave if the bathroom is occupied! Still, this wasn't a problem for our group.

Breakfast options were varied and plentiful, setting us up for a full day of amusement park on both Saturday and Sunday, and the location is perfect as we were in the Alton Towers car park in less than ten minutes. We were in the restaurant again on the second evening and the size and atmosphere were excellent. Staff once again were exceptionally friendly and attentive and I can't thank them enough for making the weekend so much fun.

All in all, I thoroughly recommend The Bull's Head Inn and would definitely stay again.

Room Tip: Good range of rooms, doubles, twins, a very spacious twin/double and family room.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dusty-Binni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2013

I can't rate this B & B highly enough. We booked as part of a large group for my boyfriend's 40th birthday party and everyone went the extra mile to make the weekend special. They helped me to get a birthday cake and brought it out after dinner on the Saturday and the food was phenomenally good! Generous portions, beautiful flavours and cooked to perfection.

I would happily stay here again and would recommend it to everyone

  • Stayed September 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katmillward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2013

We used this place to stay a few nights as its only a mile away from alton towers, but was it worth being so close. No. I'd rather have stayed at the bottom of the hill ! The room was ok to say the least the light in the bathroom didn't work but we did have a note left to tell us this but really with vacancies we could have been put in a functioning room. The bed wow get a new mattress awful springs in ours backs creeking everytime we moved. The walls must have been made a paper mache soo thin, could hear everything from the bar next door. As for the restaurant in the morning the staff are very pleasant and helpful the breakfast was nice although if you don't like black pudding, then you won't like their sausages as the made within it, other than that a nice breakfast. The evening staff are slow but pleasant but the food wasn't anything special. If you order drinks be prepared to wait 10 - 20minutes or go to the bar and get sent away as your drinks are on the list joke seeing as it was quite quiet. Last thing when you are dining together you want to eat together. Don't bring out a Blue Steak before you bring out a Rare Steak 5minutes later. Both were cold anyway. Maybe they shoud get a warming lamp for their meat before cooking it, but then most establishments know this.
Thanks won't be using you again i'd rather pay through the nose and stay at alton towers resort next time or maybe 10 mile away at Premier Inn!!!

Room Tip: Stay somewhere else
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank JasonMarsden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bullsheadmanager, General Manager at The Bulls Head Inn, responded to this review, 27 August 2013
Jason, to be honest, i also think you should pay more and stay in a 5 star resort at alton towers next time.
We are a family run 'small' business and this is reflected in the price that you pay for a room. I actually spoke to you in person and apologised about the light in the bathroom not working but its not like you were in the dark.....there was another light in the bathroom which im sure you are aware of and used. We were fully booked that weekend, if you had spoken to me about the issues you have pointed out then i would of been prepared to give you compensation as i would rather you go away happy. That room is next door to the bar, however, im baffled that you would be able to hear noise as it is solid stone that is over half a meter thick and have never had a complaint before. The same with our matresses, that is the first complaint we have had. I apologise about your disatisfaction of the sausages we had to offer that morning, we dont usually offer black pudding sausages, our butcher dropped them off by mistake and its all we had that morning, Im sure you would agree there are many other items on our breakfast menu to choose from!
I also apologise if you felt that our restaurant was not up to standards. I have looked through our reservations diary and you ate with us on the tuesday and wednesday evenings. Both nights we served over 60 meals (82 on the wednesday!) so we were very busy. If you were not happy with our service and quality why did you dine with us on boths nights and also why did you not bring this to our attention as all of our staff are trained to do quality checks? At least then we would have a chance to rectify the issues you have pointed out. Finaly, i do hope that you received the phone that you left in your room. I posted it back with no charge.

Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
Reviewed 1 August 2013

Friendly staff, decent facilities for a B&B, good food, great value, nice atmosphere. Definitely recommend this place if one is going to Alton Towers but not too keen on paying the high prices for one of the park's hotels.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Justin1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesford
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2013

My son and i visited this property on the 25th July for 2 nights. The room itself was a bit dated but was large enough and comfortable for us, however if you want a good nights sleep avoid this place. We decided to get a slightly earlier night, about 10.45 NO CHANCE loads of noise from the restaurant bang, bang, clonk clonk then laughing and chatting loudley untill 12.30 OK I can understand chilling out after work but not when you have paying residents not 10 foot away and when i did get to sleep i had 2 cockerals crowing from 3 o,clock in the morning for a couple of hours. Iknow this is not the owners fault as he has tried to eradicate the situation without my luck. Saying that, Robbie the owner was pleasant and the breakfasts were lovely

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basildon, United Kingdom
1 review
Reviewed 24 July 2013

Strongly recommend dining in the pub. Good food at reasonable prices.
Rooms comfortable but may need some updating, and small repairs (bathroom door was unable to be locked). Overall a nice location for visiting Alton Towers.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katz0rz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bullsheadmanager, General Manager at The Bulls Head Inn, responded to this review, 25 July 2013
Many Thanks for taking the time to review our business,

Im very happy that you enjoyed your stay with us and especially that you enjoyed our food.

I only fixed that door last week so it looks like i will have to replace the lock with something more robust! however thankyou for pointing it out to me.

Hope to see you again soon!

Robbie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2013

Average overall, may not stay again, but would recommend the food in pub. Rooms small and old may need updating, rooms bit dusty and was noisy at night from pub below. Nice location for visiting Alton Towers, quiet village not much to do at night.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bullsheadmanager, General Manager at The Bulls Head Inn, responded to this review, 25 July 2013
Thankyou for taking the time to review my business,

Im very happy that you especially liked our food. I have also taken on board your comments about the 'dust' with my cleaning staff.

With the bed and breakfast being located at a pub, unfortunately you can get some noise from time to time coming from our bar and restaurant, however,the restaurant is usually closed off by 10:30 and we call last orders most nights at around 11:30pm with the aim of closing at 12 midnight so this never usually is a problem as none of our rooms are located above the bar.

Thank you once again

Robbie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bulls Head Inn

Property: The Bulls Head Inn
Address: 2 High Street, Peak District National Park, Hayfield ST10 4AQ, England
Region: United Kingdom > England > Peak District National Park > Hayfield
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #6 of 6 B&Bs / Inns in Hayfield
Price Range (Based on Average Rates): £
Number of rooms: 36
Also Known As:
The Bulls Head Inn Hayfield, Derbyshire

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